mbrogden0504
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Melodyne Won't Let Me Register
Awhile back I reinstalled Sonar Professional on a new computer. However, I never got around to reinstalling Melodyne b/c I rarely use it. I decided to install it today, but the set-up/registration system keeps telling me I'm using a product key that's already registered. (That's true, because I did register the product on my older computer). So I'm unable to use Melodyne now, it seems. I'm wondering if this problem is caused by the recent Cakewalk/BandLab shake-up. Any suggestions/potential fixes? Thanks for the help...
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Toddskins
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Re: Melodyne Won't Let Me Register
2018/04/01 11:16:06
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I went through something similar 4 months ago, where having not used their product ever, I got around to updating and trying to use their product. My Sonar X3 Producer would not let me. All I remember right now is that I ended up writing their support team and letting them know that I had license to their single voice product because it was bundled in my Sonar X3 Producer when I bought it (4 years ago). I included the Serial Number to the product that was licensed to me in my Email to them, and be sure to use the same Email that they have on file for you, which I believe is important. (I have all those numbers saved in a separate document on a separate drive).
They responded by sending me a link to download an updated version 4.1.1 from what initially was 2.x, and gave me a new Serial Number, too. They made some improvements and they are still honoring their commitment to the version I had gotten originally. And you can install that file (4.1.1) on any of your other computers, the same way Cakewalk let's you install on any number of PC's, so long as you are only using one at a time.
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Zargg
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Re: Melodyne Won't Let Me Register
2018/04/01 11:56:14
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Hi. I have had that happen to me, either after a Win update, or fresh Win install. I've resorted to Celemony's support, and they have been quick to respond. All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Zargg
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Re: Melodyne Won't Let Me Register
2018/04/01 11:59:09
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☼ Best Answerby robert_e_bone 2018/04/02 09:30:28
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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mettelus
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Re: Melodyne Won't Let Me Register
2018/04/01 12:03:07
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☄ Helpfulby abacab 2018/04/01 15:13:46
Melodyne is installed via custom installers from the Ceremony site. For a new machine, log into your Ceremony account and click on your products and download the installer. You can also delete machines there if you exceeded your limit.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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sock monkey
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Re: Melodyne Won't Let Me Register
2018/04/01 17:39:53
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As said you have to remove the old computer from your registration before you nuke it.
So if you still have the old computer go in and un register it from Celemony.
If not you can Email support and beg for forgiveness, they were very nice about this to me.
Cakelab - Sonar X3e Studio Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.
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mbrogden0504
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Re: Melodyne Won't Let Me Register
2018/04/01 22:43:27
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Many thanks for the advice, everyone. I don't recall ever creating a Celemony account (pretty sure everything happened through Sonar), but I'll see if I can dig something up. If not, I'll just contact the Celemony support team and hope they're understanding. Thanks!
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abacab
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Re: Melodyne Won't Let Me Register
2018/04/02 00:17:11
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☄ Helpfulby mettelus 2018/04/02 02:33:24
Well if you have ever used Melodyne in Sonar, you would have had to register an account with Celemony. All your Cakewalk account provided was a code that you needed to activate on the Celemony site to claim your license. The Melodyne essential license was not locked to Sonar.
DAW: CbB; Sonar Platinum, and others ...
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