How to get Support?

I have been a long time Cakewalk User and was pretty excited it was going to continue to be supported but not getting off to a good start.  I think I did something out of sequence with updating the Assistant and updating the program.  Now when I launch from desktop icon or from assistant is keeps trying to load a Yamaha Driver and then just hangs and won't open the program.  There is an open session running in Task manager that I can kill and go back and it will do the exact same thing again.  I uninstalled both Assistant and Cakewalk and reinstalled but still the same problem.  Cubase loads fine, Ableton loads fine.  It is only Cakewalk.  
 
I have invested several hours trying to get it to work and wanted to continue using.  I can't seem to find a support link because when you click on the support link it only allows you support on two plug-ins.  
 
A little frustrated.
Any help appreciated.
Thanks
Terry