Analog Lab 3 crash

I just bought the new Trevor Horn preset bank for Arturia Analog Lab 3 . Every time I try to install it in Analog Lab standalone the program crashes to the desktop.
 
I also tried the VST in Sonar and that also crashes, taking Sonar with it.
 
Has any one else had a problem? I have opened a support ticket.

Glad you got it sorted Glyn.
 
I was about to post to say that it's working fine here although I don't have that preset bank.
Just curious to know what the fix was in case I come across it or was it specific to that bank?
 
Also, how would you rate the Trevor Horn bank (assume it's the Art of Horn bank here --> https://www.arturia.com/community/presets )?
 
Cheers

Glyn Barnes
The fix was to delete all the files in the Analog Lab TEMP folder in "Program Data", then re-sync Arturia software centre.
 
The presets in the "Art of Horn" pack sound pretty good, there are not a lot of them but they are quite varied. I guess it depends on how you use preset packs but I can find huge numbers of presets overwhelming and would rather have fewer good starting points for modification that a raft of mediocre variations on a theme. YMMV but I started on on Analog synths when presets were unheard of.

Thanks for the information Glyn.

ZincTrumpet
 
No aliasing type noise here. This preset seems to use an organ sound on Osc1 mixed with noise on Osc2. 
If it's the noise on Osc2 that you are referring to then you can adjust the mix between Osc1 and 2 with the slider on the right hand side. For reference, this is what the patch sounds like on my system:
 
https://www.dropbox.com/s/3lzytzaawol6bgi/Arcane%20Organ.wav?dl=0 

 
Thanks for uploading the file. I listened to it on two different computers but I'm still hearing a low level rumbling kind of noise which increases when the note is held and gets louder. In Sonar it's especially noticeable when you use the mod wheel. So you're not getting any noticeable artifacts?

bjornpdx

ZincTrumpet
 
No aliasing type noise here. This preset seems to use an organ sound on Osc1 mixed with noise on Osc2. 
If it's the noise on Osc2 that you are referring to then you can adjust the mix between Osc1 and 2 with the slider on the right hand side. For reference, this is what the patch sounds like on my system:
 
https://www.dropbox.com/s/3lzytzaawol6bgi/Arcane%20Organ.wav?dl=0 

 
Thanks for uploading the file. I listened to it on two different computers but I'm still hearing a low level rumbling kind of noise which increases when the note is held and gets louder. In Sonar it's especially noticeable when you use the mod wheel. So you're not getting any noticeable artifacts?

Have you tried an alternate method of monitoring, like through headphones, or a different set of monitors, to see if you can still hear it there?
 
If so, you could also rule out your audio interface by temporarily directing the audio output through your internal on-board sound chip on your motherboard.
 
Edit: Never mind.  I just noticed that you listened to Zinc's sample through two different computers.  I do hear the noise oscillator, but I think that is an intended part of the patch, not a random aliasing noise.
 
Is this a case of do you hear 'Yanny', or 'Laurel'?