timboalogo
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Bandlab assistant won't let me log in
So this has happened for a week now. I've uninstalled and reinstalled and changed my password but am still getting a pretty little Something Went Wrong box with a Request failed with status 401.
Brother.
I know I'm not a genius but this little app is annoying.
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jrmunday
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Re: Bandlab assistant won't let me log in
2018/07/14 22:05:12
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CbB, Splat, HP Pavillion i5, Win 10 64bit, 6G ram, Scarlett 8i6, Kontakt 5 plus a shed load of hardware, synths & guitars collected over 50 years.
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msmcleod
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Re: Bandlab assistant won't let me log in
2018/07/14 22:10:01
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I was getting a 502 error for a while today - I left it an hour and it went away.
Mark McLeod Cakewalk by BL | ASUS P8B75-V, Intel I5 3570 16GB RAM Win 10 64 + Win 7 64/32 SSD HD's, Scarlett 18i20 / 6i6 | ASUS ROG GL552VW 16GB RAM Win 10 64 SSD HD's, Scarlett 2i2 | Behringer Truth B2030A / Edirol MA-5A | Mackie MCU + C4 + XT | 2 x BCF2000, Korg NanoKontrol Studio
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noynekker
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Re: Bandlab assistant won't let me log in
2018/07/14 22:14:53
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Ya, I get something similar . . . as you say "Something Went Wrong box with a Request failed with status 401"
. . . but it did let me still log in. Then when trying to log in again I get this javascript error, with a lengthy explanation of things gone wrong . . . but I hit OK, and I can still log in.
Something's just not right . . . maybe another BandLab Assistant update is coming, will that be update number 10 ?
Cakewalk by Bandlab, Cubase, RME Babyface Pro, Intel i7 3770K @3.5Ghz, Asus P8Z77-VPro/Thunderbolt, 32GB DDR3 RAM, GeForce GTX 660 Ti, 250 GB OS SSD, 2TB HDD samples, Win 10 Pro 64 bit, backed up by Macrium Reflect, Novation Impulse 61 Midi Key Controller, Tannoy Active Near Field Monitors, Guitars by Vantage, Gibson, Yamaki and Ovation.
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promidi
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Re: Bandlab assistant won't let me log in
2018/07/15 00:45:45
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No problems here on a fully patched Windows 10 Pro machine. Are you using version 3.20 of Bandlab Assistant? Have you tried exiting (using the cog | menu | exit) and reinstalling? The latest version can be downloaded from here: https://www.bandlab.com/download/assistant/windows
Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen
Internet always on.
Software: Cakewalk by Bandlab (2018.09 B29)
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noynekker
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Re: Bandlab assistant won't let me log in
2018/07/15 01:18:22
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promidi
No problems here on a fully patched Windows 10 Pro machine.
Are you using version 3.20 of Bandlab Assistant?
Have you tried exiting (using the cog | menu | exit) and reinstalling?
The latest version can be downloaded from here:
https://www.bandlab.com/download/assistant/windows
Thanks promidi . . . my Windows 10 is patched to date . . . but, updating Java, reinstalling BandLab Assistant from your link, and a Windows restart has fixed it for me . . . though, I did have BA version 3.20 already installed. Me thinks some messy coding is going on.
Cakewalk by Bandlab, Cubase, RME Babyface Pro, Intel i7 3770K @3.5Ghz, Asus P8Z77-VPro/Thunderbolt, 32GB DDR3 RAM, GeForce GTX 660 Ti, 250 GB OS SSD, 2TB HDD samples, Win 10 Pro 64 bit, backed up by Macrium Reflect, Novation Impulse 61 Midi Key Controller, Tannoy Active Near Field Monitors, Guitars by Vantage, Gibson, Yamaki and Ovation.
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noynekker
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Re: Bandlab assistant won't let me log in
2018/07/15 01:25:41
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Whoops, spoke too soon, when re-launching BandLab Assistant, it still throws a JavaScript error.
. . . but not a showstopper, click OK and able to log in to my BandLab.
Cakewalk by Bandlab, Cubase, RME Babyface Pro, Intel i7 3770K @3.5Ghz, Asus P8Z77-VPro/Thunderbolt, 32GB DDR3 RAM, GeForce GTX 660 Ti, 250 GB OS SSD, 2TB HDD samples, Win 10 Pro 64 bit, backed up by Macrium Reflect, Novation Impulse 61 Midi Key Controller, Tannoy Active Near Field Monitors, Guitars by Vantage, Gibson, Yamaki and Ovation.
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koikane
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Re: Bandlab assistant won't let me log in
2018/07/15 01:33:05
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For some reason my password was not working as well. Emailed support and it is all cleared. Up.
If it's not in the mix, it's not in the master http://www.soundclick.com/kandd https://soundcloud.com/user-121927816 Motu MK3, Tascam-DM24, Lucid Work Clocked & Powercore Firewire Windows 10 64 bit, MSI MOBO, Intel i7-3770 @ 3.40GHz, 16 gigs of ram Sonar Platinum, some Plugins, crud, junk, some wires and stuff
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Veets
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Re: Bandlab assistant won't let me log in
2018/07/15 18:07:04
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Hi,
I got error 502 today but I am still able to log in. I checked JavaScript to see when it was last updated and it was yesterday. I am wondering if a new Java update is needed or is this a Bandlab update?
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abacab
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Re: Bandlab assistant won't let me log in
2018/07/15 22:30:06
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Still running BandLab assistant 3.10, which let me upgrade CbB from 2018.05 to 2018.06 without any issues.
DAW: CbB; Sonar Platinum, and others ...
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msmcleod
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Re: Bandlab assistant won't let me log in
2018/07/15 23:08:09
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Veets
Hi,
I got error 502 today but I am still able to log in. I checked JavaScript to see when it was last updated and it was yesterday. I am wondering if a new Java update is needed or is this a Bandlab update?
Java and JavaScript are completely unrelated, and as far as I can see BandLab Assistant does not use Java. It does however, use an embedded browser which uses JavaScript. 502 is "Bad Gateway" http error, which points to a BandLab server issue, as I suspect the other error issues are.
Mark McLeod Cakewalk by BL | ASUS P8B75-V, Intel I5 3570 16GB RAM Win 10 64 + Win 7 64/32 SSD HD's, Scarlett 18i20 / 6i6 | ASUS ROG GL552VW 16GB RAM Win 10 64 SSD HD's, Scarlett 2i2 | Behringer Truth B2030A / Edirol MA-5A | Mackie MCU + C4 + XT | 2 x BCF2000, Korg NanoKontrol Studio
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scook
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Re: Bandlab assistant won't let me log in
2018/07/15 23:25:50
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msmcleod
Java and JavaScript are completely unrelated, and as far as I can see BandLab Assistant does not use Java.
This is correct. Unfortunate marketing decisions lead to both languages and several related products having coffee-themed names.
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lapasoa
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Re: Bandlab assistant won't let me log in
2018/07/16 07:24:22
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Some week ago I wrote to BandLab support. They answered that they kow the issue and their engineers are working to solve it with the next BA update.
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bitman
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Re: Bandlab assistant won't let me log in
2018/07/16 12:54:13
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I cant either, I get a 400 error which must be the something that went wrong.
If I put in my Cakewalk single sign on credentials then it lets me in. It looks like it's not saving the credentials any longer. That's just how it appears anyway.
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pwalpwal
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Re: Bandlab assistant won't let me log in
2018/07/16 13:19:06
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seems like they're making changes on the server? any similar reports in the bandlab forums?
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