Sonar Artist no playback and zero output level after cutting audio track
Hello,
I recently bought a new laptop (Dell XPS 9560 with an SSD disk - no shortage of CPU or RAM or disk space).
Sonar always worked very well on my previous laptop but since installing on the new PC (Windows 10, clean install downloaded from cakewalk) I have a problem with playback.
If I import an audio file into an audio track and play it back it is OK (just one track, no effects, just playback from an imported .wav file).
If I then cut a part of the audio track then try to play it back there is no sound. The clock is advancing but the level meter for the track is showing zero output. It doesn't matter how long I wait, hitting "play" results in silence and an advancing clock. There's no MUTE and the track volume has not been altered.
I then found that if I re-select the sound card for the track output (realtek, which is already selected) then Sonar starts processing something for 10-15 seconds (on a high-end PC with a track of 5 minutes, 16 bit at 44.1kHz), then it starts to playback.
The settings are all the default settings although I did try various buffer/latency settings but this didn't help and I put back the defaults.
I thought there may be another application running and interfering so I removed Groove Music, but that hasn't helped either.
Could you help me resolve this problem. SONAR is not very useful in this state.
Regards,
stowyn.