2018.07 - Record issue (solved)

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HarryC
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2018/08/03 16:10:06 (permalink)

2018.07 - Record issue (solved)

Hi, i installed the new 07 update and the installation was without an error. Existing projects plays and i can record new audio takes.
 
BUT if i create a new project and try to record the first audio take, cakewalk shows a error box with the message:
either wrong audio format or audio interface is currently in use with a link to www.cakewalk.com/support/hardwaresetup/
 
My SONAR Platinum has the same error now. Has it something to do with the new update or is it a windows thing?
Currently i run windows 10 pro 1803 build 17134.167.
 
Could anyone please check it?
post edited by HarryC - 2018/08/04 06:12:48

Harry
Fujitsu Q920, 16 GB RAM DDR3, i7-4785T, Samsung 850 EVO SSD 500 GB, WIN10 x64 Pro, NI Komplete Audio 6 Interface, Sonar Platinum Lifetime (last Update)

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    msmcleod
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    Re: 2018.07 - Record issue 2018/08/03 18:01:10 (permalink)
    Check that you've not got your NI Audio 6 set to be your default Windows sound device. 
     
    Windows has a nasty habit of stealing USB audio interfaces after an update, and forcing the audio format to what it wants.
     
    If this is the issue, you've got two choices:
    1. Set the audio format to what you want within Windows to match what you want in CbB; or
    2. Set your Windows sound device to be something else like the in-built soundcard on your motherboard (which is the better solution)

    Mark McLeod
    Cakewalk by BL | ASUS P8B75-V, Intel I5 3570 16GB RAM Win 10 64 + Win 7 64/32 SSD HD's, Scarlett 18i20 / 6i6 | ASUS ROG GL552VW 16GB RAM Win 10 64 SSD HD's, Scarlett 2i2 | Behringer Truth B2030A / Edirol MA-5A | Mackie MCU + C4 + XT | 2 x BCF2000, Korg NanoKontrol Studio
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    HarryC
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    Re: 2018.07 - Record issue 2018/08/04 06:16:34 (permalink)
    @Mark McLeod
    Your right Mark, windows seems to changed the audio driver from asio to wasapi.
    Now the setting is asio again and it works like before. THANK YOU very much.

    Harry
    Fujitsu Q920, 16 GB RAM DDR3, i7-4785T, Samsung 850 EVO SSD 500 GB, WIN10 x64 Pro, NI Komplete Audio 6 Interface, Sonar Platinum Lifetime (last Update)

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