Crashes after latest update

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MagicMike
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2018/08/18 10:22:02 (permalink)

Crashes after latest update

Hi,
 
Getting a lot of crashes when working with an existing project in Cakewalk since the latest update. Cakewalk just closes without warning - really quickly, bang and it's gone.
 
I can be performing any kind of task - this crash was caused by trying to freeze an instance of Halion Sonic:
 
Faulting application name: Cakewalk.exe, version: 24.7.0.13, time stamp: 0x5b6a2b92
Faulting module name: ntdll.dll, version: 10.0.15063.1266, time stamp: 0x8ae31eb5
Exception code: 0xc0000374
Fault offset: 0x00000000000f759f
Faulting process id: 0x2664
Faulting application start time: 0x01d436dbdeb25cc5
Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: fe1c17cc-2f53-4cb8-9981-ccdb8418f248
Faulting package full name:
Faulting package-relative application ID:
 
Cakewalk.exe   24.7.0.13   5b6a2b92   ntdll.dll   10.0.15063.1266   8ae31eb5   c0000374   00000000000f759f   2664   01d436dbdeb25cc5   C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe   C:\WINDOWS\SYSTEM32\ntdll.dll   fe1c17cc-2f53-4cb8-9981-ccdb8418f248
 
 
 
Anyone else getting Cake shutting down with no error message or warning?
 
Mike.

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10 Replies Related Threads

    MagicMike
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    Re: Crashes after latest update 2018/08/18 10:32:03 (permalink)
    Just had another crash whilst bouncing to track, but this time Cakewalk has reported the issue as MajorTom.vst (Stillwell compressor).
     
    Have disabled all FX and was able to bounce to track.
     
    Just concerned with Cakewalk crashing out and giving no message - happened a few times in front of a client.

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    #2
    promidi
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    Re: Crashes after latest update 2018/08/18 13:32:00 (permalink)
    Not much to go on there.  When you say "Latest update", are you meaning Windows update or Cakewalk update?

    Not happening here (see signature for my configuration). 

    Have you tried updating you visual C++ runtimes - the file you're after is Visual Studio 2017 vc_redist.x64.exe

    https://support.microsoft...ted-visual-c-downloads

    You might want to see of it's a driver issue - make sure you're using the latest drivers for all of your hardware.

    It could also be a plugin

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    bitflipper
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    Re: Crashes after latest update 2018/08/18 13:55:44 (permalink)
    Yes, I have experienced that too. But whatever's causing it is highly intermittent and does not produce a minidump, making it nearly impossible to troubleshoot.
     
    If you have a project that consistently exhibits this behavior, you'll be a hero by providing it to Cakewalk for analysis. Based on my own experience I suspect it has something to do with interactions with plugins, but I do not know which ones, and have not been able to reproduce the behavior at will. 


    All else is in doubt, so this is the truth I cling to. 

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    #4
    a13xhp
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    Re: Crashes after latest update 2018/08/18 14:35:00 (permalink)
    I think that Cake should be focusing on solving stability issues with third party plugs since CbB only include a basic set of plugs and all of us are relying on VST. 
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    JonD
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    Re: Crashes after latest update 2018/08/18 16:49:22 (permalink)
    MagicMike
    Hi,
     
    Getting a lot of crashes when working with an existing project in Cakewalk since the latest update. Cakewalk just closes without warning - really quickly, bang and it's gone.



    How stable was the previous version for you?  If much better, than you should roll back.

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    #6
    Whistlekiller
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    Re: Crashes after latest update 2018/08/18 19:13:52 (permalink)
    I can’t say I’ve experienced any problems with 3rd party VSTs to date and my miserly 111 all work fine. I would say the onus is on the plug-in developers to make sure their products work with the few available DAWs as the number of plug-ins out there would make it almost impossible for the DAW providers to assess them all. It’s the same with other 3rd party software designed for Windows. It’s not Microsoft’s responsibility to ensure compatibility but the 3rd party software developers’.

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    henkejs
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    Re: Crashes after latest update 2018/08/19 20:41:09 (permalink)
    JonD
    How stable was the previous version for you?  If much better, than you should roll back.



    Sorry to go slightly off topic here, but does Cakewalk by Bandlab retain previous installers on your hard drive somewhere? I remember being able to find previous versions of Platinum if I needed to roll back, but I don't know where to look now.

    A few of my songs
     
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    #8
    Studioguy1
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    Re: Crashes after latest update 2018/08/19 21:06:16 (permalink)
    After this last Cakewalk update, I had a similar crashing experience and then it wouldn't recognize my sound card so I re=installed the drivers and it worked.  This is the third time I had to reinstall the sound card drivers for my UMC204HD (two previous updates).  Somehow the new updates are re-setting my settings.  Guess I'm good now until the next update.

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    #9
    JonD
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    Re: Crashes after latest update 2018/08/19 23:09:16 (permalink)
    henkejs
    JonD
    How stable was the previous version for you?  If much better, than you should roll back.



    Sorry to go slightly off topic here, but does Cakewalk by Bandlab retain previous installers on your hard drive somewhere? I remember being able to find previous versions of Platinum if I needed to roll back, but I don't know where to look now.



    Unfortunately, the installers are automatically deleted.  You can save them if you know when and how.
     
    http://forum.cakewalk.com/Download-location-m3777312.aspx
     

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    MagicMike
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    Re: Crashes after latest update 2018/08/20 16:26:48 (permalink)
    Thanks all for your replies. I will update all my hardware drivers and also follow proMidi's suggestion about Visual C++ runtimes.
     
    Project was more stable before I updated to the latest Cakewalk via the Bandlab installer.
     
    Will report back... 

    Windows 10 x64, 16 gb RAM,i7 4.2GHz, 250GB Samsung SSD for OS/Programs, SSD for current projects,  1TB Disk for audio and backup project files, RME UCX interface on USB, ASUS motherboard, dual screen setup with latest AMD FX 5450 catalyst drivers for graphics, Cakewalk by Bandlab. Samson Graphite 49 keyboard.
    #11
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