Contacting Rayzoon Jamstix Support Solved

Author
Post
Essentials Only Full Version
bayoubill
Max Output Level: 0 dBFS
  • Total Posts : 10899
  • Joined: 2009/04/27 06:11:12
  • Location: Shreveport Louisiana
  • Status: offline
2018/09/02 21:05:21 (permalink)

Contacting Rayzoon Jamstix Support Solved

Does anyone know how to contact Rayzoon Jamstix Support? I'm using Jamstix 4 and I upgraded from Jamstix 3. The jamstix manager freezes up when I try to use it and it says it's out dated. I've tried connecting support through it but I get an error message. I have to use task manager to end the program. Please help!
 I'm not sure if this is the right forum. 
post edited by bayoubill - 2018/09/02 23:42:15

SWAMP MUSIC
Sonar PLATINUM        
Studio Cat DAW
 
 
      
  
 
#1

6 Replies Related Threads
    msmcleod
    Max Output Level: -72 dBFS
    • Total Posts : 920
    • Joined: 2004/01/27 07:15:30
    • Location: Scotland
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/02 21:30:29 (permalink)
    https://www.rayzoon.com/support.html
     

    Mark McLeod
    Cakewalk by BL | ASUS P8B75-V, Intel I5 3570 16GB RAM Win 10 64 + Win 7 64/32 SSD HD's, Scarlett 18i20 / 6i6 | ASUS ROG GL552VW 16GB RAM Win 10 64 SSD HD's, Scarlett 2i2 | Behringer Truth B2030A / Edirol MA-5A | Mackie MCU + C4 + XT | 2 x BCF2000, Korg NanoKontrol Studio
    #2
    bayoubill
    Max Output Level: 0 dBFS
    • Total Posts : 10899
    • Joined: 2009/04/27 06:11:12
    • Location: Shreveport Louisiana
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/02 23:34:43 (permalink)
    Thanks msmcleod! I tried going to support but when I submitted my info the message said no one registered by that name and email. 

    SWAMP MUSIC
    Sonar PLATINUM        
    Studio Cat DAW
     
     
          
      
     
    #3
    bayoubill
    Max Output Level: 0 dBFS
    • Total Posts : 10899
    • Joined: 2009/04/27 06:11:12
    • Location: Shreveport Louisiana
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/02 23:43:54 (permalink)
    My wife tried it a few times and got the same message. I tried one last time and who knows why it worked! 

    SWAMP MUSIC
    Sonar PLATINUM        
    Studio Cat DAW
     
     
          
      
     
    #4
    Studioguy1
    Max Output Level: -86 dBFS
    • Total Posts : 244
    • Joined: 2006/10/04 23:20:33
    • Location: The Lehigh Valley
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/03 02:28:01 (permalink)
    Here's the email of Ralph, the creator of the program:  Ralph Zeuner < r.zeuner@rayzoon.com>

    Current happy user of Cakewalk by BandLab;
    Former Sonar Platinum lifetime plan;
    Okie Duke, The Duke Of The Lehigh Valley
    Sound Syndicate Studios-Recording and Production
    HP Pavilion dv7 Notebook PC 8 Gb ram
    Windows 7 Premium (x64) Service Pack 1
     2.20 gigahertz Intel Core i7-2670QM
    Hitachi [Hard drive] (750.16 GB)
    - 2 Tb external Drive - U-Phoria UMC204HD usb - Triton Keyboard - and much more.
    Blue Clown Records Ltd
    Blue Clown Publishing BMI
    Okie Duke Promotions Ltd
    #5
    Grem
    Max Output Level: -19.5 dBFS
    • Total Posts : 5562
    • Joined: 2005/06/28 09:26:32
    • Location: Baton Rouge Area
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/03 03:14:17 (permalink)
    Yeah, Ralph is real good about answering you support requests. 

    Grem

    Michael
     
    Music PC
    i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, 
    Home PC
    AMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 
    Surface Pro 3
    Win 10  i7 8gb RAM; CWbBL 64
    #6
    bayoubill
    Max Output Level: 0 dBFS
    • Total Posts : 10899
    • Joined: 2009/04/27 06:11:12
    • Location: Shreveport Louisiana
    • Status: offline
    Re: Contacting Rayzoon Jamstix Support 2018/09/03 23:01:36 (permalink)
    Thanks everyone for the help!!! Ralph contacted me 

    SWAMP MUSIC
    Sonar PLATINUM        
    Studio Cat DAW
     
     
          
      
     
    #7
    Jump to:
    © 2024 APG vNext Commercial Version 5.1