AnsweredCakewalk 2018.09 Build 25 fatal errors

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retired_account
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2018/10/04 14:40:23 (permalink)

Cakewalk 2018.09 Build 25 fatal errors

After months of zero problems Cake has now crashed on startup several times since installing the latest update yesterday.
VCRUNTIME140.dll seems to be the culprit.
 
#1
seriousfun
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 17:30:32 (permalink)
Yes, me too. I haven't checked the logs yet. Multiple startups seem to get me past this.

Doug Osborne
#2
Noel Borthwick [Cakewalk]
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 17:35:30 (permalink) ☼ Best Answerby Hidden_Symmetry 2018/10/04 18:24:35
Hi guys,
 
Sorry for the inconvenience. Its a startup bug that seems to affect only some PC's. We're testing a hotfix for this as we speak and should release it soon, hopefully early tomorrow once it passes testing.
 
 

Noel Borthwick
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#3
retired_account
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 18:25:07 (permalink)
Thanks Noel
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art.munson
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 20:37:43 (permalink)
Same problem here.

Take care

Art Munson

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Michayl Asaph
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 23:28:09 (permalink)
Yep...VCRUNTIME140.dll got me too....
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jlhawk
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/04 23:40:30 (permalink)
It's also causing problems with Melodyne. If I create a region FX since yesterday's update all I get in the Melodyne editor is a flat line ... this worked fine until the update, and it works fine in Splat... I've had issues with this product now since August. is there an easy way to go back to the July release?

Gigabyte 970A-DS3, A4 8300, 16GB DDR3
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#7
bitman
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 00:50:02 (permalink)
Not if you didn't save it. You need to copy the cakewalk.exe that is downloaded to somewheres else for safe keeping. You copy it when the cakewalk installer starts asking I think, for the language. That's when it's all in.
 
Been doing it since June but I'll bet were not allowed to share archives of the updates we might have saved.
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Noel Borthwick [Cakewalk]
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 02:08:38 (permalink)
jlhawk
It's also causing problems with Melodyne. If I create a region FX since yesterday's update all I get in the Melodyne editor is a flat line ... this worked fine until the update, and it works fine in Splat... I've had issues with this product now since August. is there an easy way to go back to the July release?




I tested it with both Melodyne 4.1.1.011 and the latest 4.2.0.020 and no problems making melodyne clips in the latest version of CBB. Nothing has changed in that area of code in months so you are most likely seeing a different issue. Did you recently update your version of Melodyne?
If you can send us a project that reproduces the issue we can look into it. We also have several testers using melodyne and nobody has reported this issue to us.

Noel Borthwick
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#9
clintmartin
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 03:00:18 (permalink)
I deleted and reinstalled Cakewalk and it seems to work now.

Cakewalk, Harrison Mixbus 4, Waveform 9, ADK intel i7 2600 3.40 ghz, 8gb Ram, Win 7, Presonus Audiobox 44VSL. 
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#10
soens
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 03:56:52 (permalink)
The first time running after .09 update and it crashed instantly. Second time running it opened with a setup screen and ran fine.
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Noel Borthwick [Cakewalk]
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 03:59:20 (permalink) ☄ Helpfulby Keni 2018/10/05 05:35:42
The hotfix for this crash has been posted. It has a couple of other updates as well. The next time you launch CbB you will get an update notification.
 
Build 24.09.0.29 hotfix:
Intermittent crash on startup with 2018.09.0.25 release build
Timing tool does not work
Help > What's New command
What's New link in Update Available toast notification
post edited by Noel Borthwick [Cakewalk] - 2018/10/05 11:35:21

Noel Borthwick
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#12
Keni
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 05:35:28 (permalink)
Thanks for the speedy fix Noel & Bandlabers!

Keni Fink
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Skyline_UK
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 07:19:10 (permalink)
jlhawk
It's also causing problems with Melodyne. If I create a region FX since yesterday's update all I get in the Melodyne editor is a flat line ... this worked fine until the update, and it works fine in Splat... I've had issues with this product now since August. is there an easy way to go back to the July release?


That's a bug I've reported to Celemony yesterday. 'Default Algorithm' selection is being ignored when I use Melodyne as a regional effect. Ulf agreed but said a fix will 'take a while'.

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#14
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 07:44:07 (permalink)
Hi, Noel. Thanks for the fixes.
 
Noel Borthwick [Cakewalk]
Help > What's New command

 
It gets wrong URL in Japanese mode. (Jump to support page.)
and also old [Check for Update] is still there. (Browser will be up.)
 

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New official Cakewalk forum.
About new forum, read this: http://forum.cakewalk.com/FindPost/3806006
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FCCfirstclass
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 13:53:40 (permalink)
Thanks for the very quick response Noel.  I had a crash and then other family issues came up, so just got back to Cakewalk.  I installed the hotfix and everything is back to normal.
 
Your team rocks. 

Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture,  A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments.
 
And away we go!
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Johnbee58
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 14:38:08 (permalink)
I had a similar problem yesterday morning (Thursday) the first time I launched CbB for the day.  It was an error but came from Cakewalk and asked me if I wanted to send a report.  I opted not to but retired launching and had no problem the second time.  I did the update this morning. All appears to me OK.
 
John B.

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jlhawk
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 15:52:35 (permalink)
 
What's funny is that I opened the same projects in my old Splat version and Melodyne worked just fine. I guess I'll be using Splat for awhile as long as it works there...  Looks like it's Melodyne's issue Noel, thanks for responding. I honestly had no issue however until this last CbB update... this whole software update/incompatibility issue makes my head spin anymore... 
Skyline_UK
 
That's a bug I've reported to Celemony yesterday. 'Default Algorithm' selection is being ignored when I use Melodyne as a regional effect. Ulf agreed but said a fix will 'take a while'.


 

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#18
user390096
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 16:28:23 (permalink)
Melodyne 4.2 is not working correctly for me either as it is out of sync and sometimes does not do the melodic procedure automatically when opening for my voice (one pitch to track). I sent Celemony a little video of the blobs not being in sync with the sound and they said I should totally uninstall both Sonar and Melodyne and reinstall them. Before going thru this lengthy process, I noticed the first update from Bandlab came 2? days ago and I installed it, and all of a sudden, Melodyne 4.2 worked. But a day later it is back to being out of sync. Today I installed apparently the BandLab "fix" to this problem but it still persists. Fortunately, Melodyne 4.1 still works perfectly so I'm sticking with it for now. This is the first real problem I've had in several years with both Sonar and Melodyne. Hopefully, they get it working soon but I don't really see many advantages of 4.2 for Sonar. The Melodyne update seems to be aimed at other DAWS. 
 
PS I think I've gone back and forth with 4.1 and 4.2 a dozen time in the last 2 days and, other than the first time I tried it with the most recent Sonar update, 4.2 has been out of sync.
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Re: Cakewalk 2018.09 Build 25 fatal errors 2018/10/05 17:04:43 (permalink)
FCCfirstclass
Thanks for the very quick response Noel.  I had a crash and then other family issues came up, so just got back to Cakewalk.  I installed the hotfix and everything is back to normal.
 
Your team rocks. 


Big thanks to the team on this quick turn!!!  You guys Rock!!!

Best Regards,
Ken
Bandlab Cakewalk - i5/8G Focusrite Scarlett 6i6 / Boss gt001
 
www.reverbnation.com/kzmaier
 
 
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