X1 asking for registration

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Soft Enerji
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2014/01/14 03:57:15 (permalink)

X1 asking for registration

I tried opening X1 Expanded today and I got the registration pop up. I've tried both reg codes (X1 and X1 Expanded) but neither will work. The serial number showing in the pop up is for X1 but I know I have Expanded installed. Anyone got any ideas?
 
Cheers
 
Mark

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#1

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    Splat
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    Re: X1 asking for registration 2014/01/14 04:05:28 (permalink)
    Try running Sonar as Administrator, otherwise please contact support.

    Sell by date at 9000 posts. Do not feed.
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    #2
    Soft Enerji
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    Re: X1 asking for registration 2014/01/14 05:29:42 (permalink)
    CakeAlexS
    Try running Sonar as Administrator, otherwise please contact support.


    I've been running X3 as admin since the install and that's the first thing I checked. I was hoping one of you good fellas might have encountered a similar problem and would have a quick fix. I guess I'll have to contact support. Cheers for the reply Dr. Strangelove...............errrr CakeAlexS

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    #3
    mudgel
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    Re: X1 asking for registration 2014/01/14 06:42:01 (permalink)
    Do you understand the difference between using a Windows login with admin privileges and right clicking on the Program icon or file and selecting Run as an Administrator.
    You need to do the latter. Just thought I'd ask as some don't understand and we end up working at cross purposes trying to sort it out.

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    Soft Enerji
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    Re: X1 asking for registration 2014/01/14 14:53:18 (permalink)
    mudgel
    Do you understand the difference between using a Windows login with admin privileges and right clicking on the Program icon or file and selecting Run as an Administrator.
    You need to do the latter. Just thought I'd ask as some don't understand and we end up working at cross purposes trying to sort it out.

    Yup, I totally understand the difference. X3 is set up to always run as admin so as I said, that was the first thing I checked with X1. It wasn't set at first, but is now and it still asks for rego. I've contacted support and waiting their response.
     
     

    i7-3820 3.6Ghz Processor. 32Gb DDR3 RAM. GTX660 Graphics Card. M-Audio Fast Track Pro.
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    #5
    Soft Enerji
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    Re: X1 asking for registration 2014/01/19 15:02:39 (permalink)
    So, after waiting for a few days for a response from support, and still waiting, I decided to fix this myself by uninstalling (properly, by also deleting X1 & X3 folders and registry keys) and reinstalling both X1 and X3. This fixed the problem but I'd sure like to know what caused it in the first place! 
     
    Anyhoo, just thought I'd post this in case anyone else has a similar problem.
     
    Cheers
     
    Mark

    i7-3820 3.6Ghz Processor. 32Gb DDR3 RAM. GTX660 Graphics Card. M-Audio Fast Track Pro.
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