need re-installation help

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bryan_britt@msn.com
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2006/09/21 18:46:41 (permalink)

need re-installation help

i just recently bought the Music Creator 3 download version off the internet. I installed it and all then all the sudden "unkown error in sequencer DLL". i was p/o alot. so i finally managed to uninstall it, b/c it wouldnt work, even after i followed the instructions that the tec support gave me. so now i need to re-install it and see if it will work this time, but i cannot find the installer, it dissappeared and i cannot figure out how to re-download the re-installer. please help!!!!!!
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    RobertB
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    RE: need re-installation help 2006/09/21 22:19:54 (permalink)
    bryan,
    If a Windows search doesn't turn it up, try this. Its kind of a back door. Its not as complicated as it looks.
    Click"My Computer'
    Right click on the system disk icon(usually C)
    Click "Properties"
    Click "Disk Cleanup"
    Click on "Temporary Internet Files"
    Click "View Files"
    Everything that has come to your computer via the internet is in one of those folders.
    You may have to search for a while, but its there.
    When you find it, Right click on the file icon.
    Then Send To> My Documents
    From there, you can drag it to wherever you want in Windows Explorer.
    If you don't want to erase the temp files yet, make sure to click "Cancel" NOT "OK" as you back out.
    Hope that helps.
    post edited by RobertB - 2006/09/21 22:34:53
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    bryan_britt@msn.com
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    RE: need re-installation help 2006/09/22 17:32:55 (permalink)
    thanks for helpin out a newb, but i looked through that folder for like an hour and couldnt find it, any other suggestions???
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    RobertB
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    RE: need re-installation help 2006/09/22 21:44:25 (permalink)
    Thats a bummer. Whe you downloaded it, did you save a ZIP file, or did you run it? If its saved as a ZIP file, and you can find that, you can extract it again, and you should get a new installer.
    Other than that, if you have an authorization code that you got via e-mail, and a record of the transaction, you may be able to get a new download authorized, or maybe Cakewalk can send you a CDROM. Call them, and explain the situation. I'm sure its happened before.
    Good luck.
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    bryan_britt@msn.com
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    RE: need re-installation help 2006/09/24 22:01:32 (permalink)
    thanks for the help man, but i only ran it, stupid me.... i'll try to get the idiotic tech support to send me a new one
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