All this talk of GUI problems - an open letter

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prezbass
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2006/09/29 01:03:13 (permalink)

All this talk of GUI problems - an open letter

Sorry to wade in here folks, but with all this talk about things that are wrong with S6, I just had to post- and, mind you, I don't post here often.

I'm a professional musician by trade- a session bassist to be exact- with lots of years on both sides of the console, both as a player and as a producer/engineer. I've been a fairly devoted use of Cakewalk products from way back in the Pro Audio 8 days, and have spent lots and lots of time with other apps from ProTools (before they were owned by Digi, in fact), Cubase, Logic, Samplitude, Vegas- pretty much whatever's out there- and I actually started my career out with the dreaded 2" analog machines, a pile of razor blades for editing, some strong nerve and a good stiff drink.

At any rate- I'm not touting my experience to say that I know better about anything necessarily- I just know what works for me- and I have to say that S6 has been the single biggest leap forward of any Cakewalk product I've seen to date. So much so that I honestly think that if Cakewalk keeps going the direction that they have been going and continue to innovate and release things like the new Sonar interfaces, etc., along with the true innovations that I've seen with my last 2 days of S6PE use, they're really gonna start giving Digi a run for their money.

I had some fairly serious issues with S5PE right from the start. Most notably, my brand new machine that I bought from JSChild on this forum would suffer random lockups and BSOD's during S5 use. There were items that I thought got missed from S5 that seemed like things that should have been there, given the times and what was going on in the marketplace in competing products: naming your I/O; screen customizations; better control surface support; better handling of some menus and plugins, etc. The problems I had were getting severe enough to where I was actually considering making the jump to the dreaded ProTools/DP/Mac snafus I've seen and worked through in other studios, and decided that perhaps my investment in Cakewalk was worth one more try with S6PE. (Hey- it's $179, right? How bad can it be?)

Man! Am I glad I did. Within just a few minutes of install, I noticed a gigantic improvement. No crashes- no weird latency issues- solid performance. Audio Snapping, Clip Locking, Customizable Menus and Layouts, I/O naming- good lord! It's all there!!!!

Yeah- the GUI is different. Yeah- there's still probably a few more issues. And, I'm probably not through the woods yet on all the problems I've experienced, but I tracked 3 different sessions today with not one single crash or BSOD, and life is GOOD. (I was basically having crashes almost every hour or so no matter what I did.)

I'm really sorry that some folks don't seem to like things or feel that they have real issues with the software- and, for the record, I'm not trying to invalidate anyone's problems along the way. I just feel like I need to say something positive about this last release- and how much of my confidence in Cakewalk has been restored- and perhaps to let you folks know that it does seem that Cake is listening to us. In the last 24 hours, I've had a substantial reduction in issues, and an equally substantial rise in productivity, and I have to attribute that at least in part to the new release and to Cake's ability to listen to constructive criticism that is offered from this forum.

Flame me if you wanna, but I am really impressed by S6PE and its refinements, and I know that Cakewalk will eventually work whatever bugs are out of the system. In the meantime, I'm just thanking my lucky stars that I have the sound I hear in my head for a lot less than it costs to get into PTHD........

....so, back to work. It's mix time.

-Marc Miller
mmiller@prezbass.com
http://www.prezbass.com
#1

17 Replies Related Threads

    keith
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    RE: All this talk of GUI problems - an open letter 2006/09/29 01:21:11 (permalink)

    ORIGINAL: prezbass
    random lockups and BSOD's during S5 use.


    In the future don't be afraid to start a thread... there are many really bright people hereabouts that can give some good technical advice for resolving those sorts of issues...

    Anyway... carry on!

    #2
    cornieleous
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    RE: All this talk of GUI problems - an open letter 2006/09/29 01:22:12 (permalink)
    Well said.

    I have added some of my concerns in several threads, but overall things are heading in the right direction for Sonar I believe. Despite how it may seem with many complaints (some of them mine), S6 has some excellent new features, and is a very nice product overall.

    You make a fine point that some positive feedback should be given prominent notice, and I offer mine. S6 is overall a huge success, and I thank the hard working people at Cakewalk.

    D.
    #3
    rocket
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    RE: All this talk of GUI problems - an open letter 2006/09/29 01:24:01 (permalink)
    Agreed. My impression is that most people here are providing "constructive" criticism (no pun intended) because of Cakewalks continuing effort to provide a professional, world class product.
    post edited by rocket - 2006/09/29 02:29:23
    #4
    UnderTow
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    RE: All this talk of GUI problems - an open letter 2006/09/29 09:18:43 (permalink)
    rocket, exactly.

    Prezbass: As I wrote in another thread, having criticism for some aspects does not mean we are unpleased with the whole thing. That having been said, I think it is great that you made this post. Cakewalk have indeed produced a GREAT new version of Sonar and I think it is good that Cakewalk get that feedback and can bask a bit in the glory. :) I mean it really sucks when you spend alot of time and effort on something and are very proud of what you did and only encounter criticism. That is a serious blow to ones ego.

    Go Cakewalk!

    I intend to write a ballanced review of my epxeriences with Sonar 6 in a while. So far I have just been responding to specific threads about specific aspects of the new version and gives a very biased impression as those threads tend to address the lesser points rather than the greater points.

    UnderTow
    #5
    mrthingy
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    RE: All this talk of GUI problems - an open letter 2006/09/29 09:29:37 (permalink)
    Probably the wisest post since S6 came out.

    Should be a sticky, imo.

    This is without doubt the finest version of Sonar I've encountered, fixing some long-standing issues, especially for soft synth users.
    #6
    lawbass
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    RE: All this talk of GUI problems - an open letter 2006/09/29 09:52:46 (permalink)
    Ditto. 6P rocks. Unlike some other companies, the Bakers do listen. Just like anywhere else, they don't always answer, or we may not get the answer we want, but Cakewalk does listen. And, I agree with what has been said. I skipped 5 after upgrading every edition since Pro Audio 9. 6P is the best yet, period. Thanks to the team at Cakewalk, even with the "constructive criticism" please know we all stick with Cakewalk for a reason, it works, it works well, and the company on the whole is more responsive than most others. Keep it up.

    YMMV,

    Jon
    #7
    InstrEd
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:02:10 (permalink)
    Yes I have stuck with cakewalk too because of people like Ron Kueper that use to answer question on this forum.
    I know he is no longer with the company but other employees are here often offering advice and trying to help.

    Keep up the good work Cakewalk


    ed
    #8
    Gerry
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:12:23 (permalink)
    Excellent and as I have stated on another thread many of the knockers appear to be people who are looking for a justification not to upgrade. I have been delighted with 5.2 and did not hesitate in taking the upgrade to 6. Apart from a greatly reduced CPU it looks better and has sufficient additional benefits to make it a must.

    I can only talk on my brief experience with 6 but it installed first time without any problems, all plugins were immediately found and are available.

    OK there may well be some minor glitches and yes some valid suggestions for imrpovement but IMHO Six takes Sonar to a new level and the Engineers at Cakewalk can be justifiably proud of their creation.

    Bottom line I made the decision to go for the upgrade to 6 and can honestly say that my initial contact with it only confirms that I made the right one. Oh and believe me I thought 5.2 was and still is superb but 6 just pushes it to another dimension.

    Thanks Cake,

    Gerry


     
    Those who can't dance always blame the band.
    http://www.gerrycooper.com/


    #9
    pdarg
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:18:41 (permalink)
    I too, agree that Sonar in general keeps getting better and better, and yes I am excited about S6's new features, and definitely want to be part of them. This is exactly why I (and others) have protested what we feel are a few changes that take a step back.

    I have been a loyal Cakewalk user since 1994.

    So, it is with considerable gravitas that I approach the issue of the new S6 Track View GUI. I don't think that those who have contradicted our statements in other threads really understand what is going on for us, The font and displays for the Track name and volume, pan, etc. have been reduced in size considerably. For those with good vision, this is not an issue. However, for those who do NOT have good vision, it is a serious issue indeed. I can read the S5 Track View font/displays adequately; I cannot read them adequately in S6.

    All I am asking is for the option to have alternate "old style" widgets for volume, pan and trim, and the option to enlarge the font slightly for the track name. That's it. None of this should be a big deal, as I don't believe that it would affect the overal design of the new track view. Remember: the tracks are now 22 pixels instead of 18, so having larger font in the track name area should not be an issue of design.

    I do not want to have to choose between staying with S5 or going with an S6 GUI that I cannot read. These are poor options. I have complete confidence in Cakewalk's ability to deal with this situation and provide customer satisfaction. If this issue does not concern you, then please do not attempt to silence those with legitimate grievances into dropping the issue.
    #10
    Sbax
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:27:26 (permalink)
    +1 for the prez
    post edited by Sbax - 2006/09/29 10:42:38

    Sonar 6 PE
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    #11
    krizrox
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:36:13 (permalink)

    ORIGINAL: pdarg

    The font and displays for the Track name and volume, pan, etc. have been reduced in size considerably. For those with good vision, this is not an issue. However, for those who do NOT have good vision, it is a serious issue indeed. I can read the S5 Track View font/displays adequately; I cannot read them adequately in S6.



    Take off your sunglasses - that might help

    Seriously though, I agree with your points and I also agree that this release is the best yet. Too much good stuff here to let a few minor quibbles get in the way. Cakewalk is listening and I'm sure they'll fix what needs fixin' in 6.1

    Let's make some music!

    Larry Kriz
    www.LnLRecording.com
    www.myspace.com/lnlrecording

    Sonar PE 8.5, Samplitude Pro 11, Sonic Core Scope Professional/XTC, A16 Ultra AD/DA, Intel DG965RY MOBO, Intel Core 2 Duo E6600 2.4GHz processor, XFX GeForce 7300 GT PCIe video card, Barracuda 750 & 320GB SATA drives, 4GB DDR Ram, Plextor DVD/CD-R burner.
    #12
    prezbass
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:37:08 (permalink)

    ORIGINAL: UnderTow

    Prezbass: As I wrote in another thread, having criticism for some aspects does not mean we are unpleased with the whole thing. That having been said, I think it is great that you made this post. Cakewalk have indeed produced a GREAT new version of Sonar and I think it is good that Cakewalk get that feedback and can bask a bit in the glory. :) I mean it really sucks when you spend alot of time and effort on something and are very proud of what you did and only encounter criticism. That is a serious blow to ones ego.



    Oh, I get that- I really do. Criticism doesn't always equal complete displeasure- but, I'm afraid (and I guess this was the point of my post) that folks are gonna just keep and deal with prior version's problems because of the amount of the problems that have been perceived.

    Or, to put it another way- early on in my career, I used to get angry from time to time when people would complain about something I had played- until I realized that they said nothing (generally) when they did like something. I took comfort in the fact that the number of "complaints" was significantly lower than the number of tracks I had actually done, which, in my (little) mind meant that I was actually doing something right. Forum participation is very much like that, in that most users scan the topic threads for issues that are pertinent to them, but if all they see is "THIS SUX!" constantly, they are more than likely going to conclude that the product sucks overall.

    Anywho- I'm starting to sound like a suckup brown-nose to Cakewalk, and really have nothing more to add to the noise vs. signal ratio, so I'll just shut back up until I have something to contribute.

    -Marc Miller
    mmiller@prezbass.com
    http://www.prezbass.com
    #13
    Gerry
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    RE: All this talk of GUI problems - an open letter 2006/09/29 10:57:21 (permalink)
    At the tender age of 61 my eyes are not as good as they should be and yes I wear glasses. I use a 19" Screen and here are a couple of shots of both the 5 widgets and 6 widgets taken from the same place in the same project.

    Here it is in 5



    Here it is in 6



    I will accept that 6 maybe a little harder on your eyes but the difference is minimal, to my old eyes it doesn't bother them at all. However the options for enlarging it for those who are having vision problems isn't a bad suggestion. But with all the best in the World its hardly cause for knocking 6. All we need is for someone to ask for it in Braille in a future update.

    Gerry
    post edited by Gerry - 2006/09/29 13:30:38

     
    Those who can't dance always blame the band.
    http://www.gerrycooper.com/


    #14
    D.Triny
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    RE: All this talk of GUI problems - an open letter 2006/09/29 11:24:16 (permalink)
    thanks for the great post Marc

    (and yes I did do a double take when I saw your name. Nice website


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    #15
    HansDampf
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    RE: All this talk of GUI problems - an open letter 2006/09/29 12:42:46 (permalink)
    ORIGINAL: Gerry

    Here it is in 5



    Here it is in 6





    Thanks Gerry for these two screenshots. They illustrate my point exactly: Although the slider and the value are smaller in size at 6 it is better readable than the brighter ones at 5! For many reasons:
    1. The slider and the values cannot overlap anymore like at 5. You can see it in the 5-screenshot where the first "0" fo "0.0" is white and overlaps with the light blue slider, so that it is really hard to read.
    2. All fields (volume, trim,....) are way better defined in 6 and have better contrast to the background
    3. The interface of 6 is way less cluttered compared with all those very bright sliders, symbols, hart edges and values at 5, where almost no space is left. Free space on the screen is no waste, it gives the eye room to rest and to structure what it sees.

    I could go on for a while, but I think I made myself clear
    There are some weak points of the new UI like the changed behaviour of the MSR-button in the track-view. And I still hope that Cakewalk will decide themselves for one unique look for SONAR one day (i.e. the large transport looks like from another software compared to the trackpane) and SONAR still uses those Windows-3.1-look-alike-buttons for the toolbars, but all in all Sonar 6 is way easier on the eyes once your eyes get used to the fact that the visual approach of 6 is more based on contrast and definition than on size and (IMHO all-in-all lame) 3D-effects.


    post edited by HansDampf - 2006/09/29 13:09:16
    #16
    Gerry
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    RE: All this talk of GUI problems - an open letter 2006/09/29 13:25:30 (permalink)
    Thanks Hans I have now been almost six hours working in 6 and certainly no eye strain or perhaps I should say no more than on 5. It feels easier to look at on 6 but I really need a few days to confirm that.

    Just used the Vintage Channel mind blowingly good.



    I need to put up a before and after but you can hear my first track using the Vintage Channel plug on Guitar and the final mix. Believe me the difference it has made is amazing.

    Track 1 It's A Crime. On the link below. Not fishing for plays just mentioned it in case its of interest.

    Gerry
    post edited by Gerry - 2006/09/29 13:45:00

     
    Those who can't dance always blame the band.
    http://www.gerrycooper.com/


    #17
    HansDampf
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    RE: All this talk of GUI problems - an open letter 2006/09/29 13:42:57 (permalink)
    ORIGINAL: Gerry

    Track 1 It's A Crime. On the link below. Not fishing for plays just mentioned it in case its of interest.

    Gerry


    No need to fish for anything, it is good enough on its own
    It creates a nice mood with a positively minimalistic approach. Very tasty. Besides the guitar-melody I like the darker sounding piano-part.
    #18
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