Focusrite Saffire Pro 14

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rain the producer
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2011/05/08 23:02:25 (permalink)

Focusrite Saffire Pro 14

As some of you may know, I have had a really hard time getting started with an interface that will work.  I recently bought the Focusrite Saffire Pro 14 but it is not being recognized on the system. It is a 6 pin firewire card VIA chipset. I was told to buy a TI  chipset which I have done. I haven't tried to install it yet but will tomorrow.
 
Under device manager it says the card is running correctly and drivers are up to date. Which I believe is a lie. I also tried the legacy drivers but they still haven't worked. The FW light still will not come on the saffire though.
 
I was wondering if anyone had the same problems with this interface. 
 
I am running windows 7 64 bit.

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    Beagle
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    Re:Focusrite Saffire Pro 14 2011/05/09 08:45:55 (permalink)
    to me this sounds like a hardware problem with your firewire port(s).  you probably have at least 2 firewire ports on your computer, have you tried the other one?

    and I would suggest you go ahead and install the TI chipset firewire card since this sounds like a hardware issue. 

    the next thing I would suspect would be the hardware for the Saffire itself.  I don't have one, but I know several people who have them on the forums and use them without problems.  if the new firewire port/card doesn't help, then I'd consider returning your unit as defective.

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    fireberd
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    Re:Focusrite Saffire Pro 14 2011/05/09 09:28:05 (permalink)
    I too would go with the T.I. Firewire card and see how that works.  VIA chipsets are iffy at best.  My Saffire Pro 40 wouldn't work with a laptop that had a VIA chipset.

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 09:55:26 (permalink)
    Ok I'll try to install it myself. I have a question what does it mean by P3 not being able to be used simultaneously as P4. One internal and external. The new TI chipset was only 14 bucks so I don't know how well it will work. If it doesn't work I'll find another. It came with two 1394a and one b. I was trying to find a two output of the a. I had it shipped from a Hong Kong manufacturer.

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    Beagle
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    Re:Focusrite Saffire Pro 14 2011/05/09 10:15:50 (permalink)
    I don't understand what you mean by "P3 not being able to be used simultaneously as P4" - where do you see that information?  what's it referring to?

    as far as your card that has 1394A and 1394B - that may not work well.  I bought one of those as well but it did not stop the popping and crackling on my MOTU.  Scott from ADK posted that it's not good to get a "combo" card of any kind.  not 1394A & B nor with USB or anything else.  it should be a TI chipset with ONLY 1394A ports on it.

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    Ham N Egz
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    Re:Focusrite Saffire Pro 14 2011/05/09 11:10:26 (permalink)
    Also do you see the focusrite in device manager? the FW light not coming on an indication of not being recognized, even with a non ti chipset it should at least be recognized by windows...

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 14:35:08 (permalink)
    the focusrite is not in the device manager. the firewire card is.

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 14:41:03 (permalink)
    P3 P4 looks like it is referring to the ports.
    Note: The internal port (p4) shares with the first external port (p3). Do not use P3 and P4 at the same time.

    If I can't use P3 that means it is basically useless. so I can never use that first port???
    why is it there in the first place. So after that I am left with one P2 and P1. P2 is B and P1 is A.

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    Beagle
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    Re:Focusrite Saffire Pro 14 2011/05/09 15:02:29 (permalink)
    ok, but I'm still not clear about where you're seeing this information?  is this something on the package of the firewire card or something?  if P4 is an internal port, what do you need to have connected to it?  do you have an internal firewire device?

    but personally I'd send it back anyway and get a good solid TI 1394A (only) card. 

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 15:33:42 (permalink)
    no i do not have an internal firewire device. i think I had more than one PCI slot on here. I'll try that one. I am trying to install the one that I have. if this one does not work I'll try to get this http://www.newegg.com/Product/Product.aspx?Item=N82E16815166018

    by the way the information is in the user manual. I bought the chipset off ebay but only because this computer tech told me not to waste 70 bucks on a chipset. Plus the chipset must be compatible with windows 7 64 bit which this chipset is.

    How do I remove these bracket fillers. I don't wanna break anything. there are no screws in them.
    post edited by rain the producer - 2011/05/09 19:02:32

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 16:00:52 (permalink)
    ok so the fw light has lit on the interface from the 2nd firewire port that was already on the computer that I just seen for the first time today. so I'll test this out. I'm also going to test out the firewire card i just bought.

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    Re:Focusrite Saffire Pro 14 2011/05/09 16:10:55 (permalink)
    you SHOULD see the Saffire listed in device manager under sound devices if all is well.

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    Re:Focusrite Saffire Pro 14 2011/05/09 16:40:21 (permalink)
    rain the producer


    no i do not have an internal firewire device. i think I had more than one TI slot on here. I'll try that one. I am trying to install the one that I have. if this one does not work I'll try to get this http://www.newegg.com/Product/Product.aspx?Item=N82E16815166018

    by the way the information is in the user manual. I bought the chipset off ebay but only because this computer tech told me not to waste 70 bucks on a chipset. Plus the chipset must be compatible with windows 7 64 bit which this chipset is.

    How do I remove these bracket fillers. I don't wanna break anything. there are no screws in them.
    you shouldn't have to spend $70 on a firewire card, but with all due respect, the computer tech doesn't have a clue about music production and personally I have bought cheap firewire cards before - even ones with TI chipsets and they don't work right.  what good is it to spend $15 on a firewire card if it doesn't work?  then you have to spend more on one that does.  the one I bought that ended up working well with my MOTU was $40 plus shipping - ended up being $48 delivered.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16800998056
     
    to remove those "blockers" on the back with no screws, just pop them out.  they are attached by a metal tack to the frame, just break that and push it out.
    EDIT:  the firewire card I linked to won't necessarily work for you since it looks like you're looknig for a PCIe card.  I tried a PCIe card and couldn't get it to work, but it was a combo 1394A/1394B card, so that's what Scott told me to ditch and get a 1394A only card and I got a PCI card instead of the PCIe.
    post edited by Beagle - 2011/05/09 16:43:01

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 17:21:47 (permalink)
    Beagle


    rain the producer


    no i do not have an internal firewire device. i think I had more than one TI slot on here. I'll try that one. I am trying to install the one that I have. if this one does not work I'll try to get this http://www.newegg.com/Product/Product.aspx?Item=N82E16815166018

    by the way the information is in the user manual. I bought the chipset off ebay but only because this computer tech told me not to waste 70 bucks on a chipset. Plus the chipset must be compatible with windows 7 64 bit which this chipset is.

    How do I remove these bracket fillers. I don't wanna break anything. there are no screws in them.
    you shouldn't have to spend $70 on a firewire card, but with all due respect, the computer tech doesn't have a clue about music production and personally I have bought cheap firewire cards before - even ones with TI chipsets and they don't work right.  what good is it to spend $15 on a firewire card if it doesn't work?  then you have to spend more on one that does.  the one I bought that ended up working well with my MOTU was $40 plus shipping - ended up being $48 delivered.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16800998056
     
    to remove those "blockers" on the back with no screws, just pop them out.  they are attached by a metal tack to the frame, just break that and push it out.
    EDIT:  the firewire card I linked to won't necessarily work for you since it looks like you're looknig for a PCIe card.  I tried a PCIe card and couldn't get it to work, but it was a combo 1394A/1394B card, so that's what Scott told me to ditch and get a 1394A only card and I got a PCI card instead of the PCIe.
    I wouldn't go that far into saying that this computer tech doesn't know about music production because he actually has guitars and stuff hooked up to computers in the store. And for that card you have. It says the chipset is a TSB43AB23. That is the same chipset in mines except that it looks different. I still haven't tried it but my other firewire port is working fine for now. I haven't gotten a chance to hear any playback from recording in sonar yet but I have a focusrite tech helping me with that.
     
    Also your card doesn't say anything about supporting windows 7 64 bit.
    This card is a PCI card as well.

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/09 17:23:57 (permalink)
    musicman100


    you SHOULD see the Saffire listed in device manager under sound devices if all is well.


    I also see that now. And I can see the meter moving in the mixcontrol software as well when playing on my drum machine. just having problems hearing playback after recording. It's like muted out and I followed the intstructions the lady told me on the phone.

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    Re:Focusrite Saffire Pro 14 2011/05/09 17:29:51 (permalink)
    Beagle


    rain the producer


    no i do not have an internal firewire device. i think I had more than one TI slot on here. I'll try that one. I am trying to install the one that I have. if this one does not work I'll try to get this http://www.newegg.com/Product/Product.aspx?Item=N82E16815166018

    by the way the information is in the user manual. I bought the chipset off ebay but only because this computer tech told me not to waste 70 bucks on a chipset. Plus the chipset must be compatible with windows 7 64 bit which this chipset is.

    How do I remove these bracket fillers. I don't wanna break anything. there are no screws in them.
    you shouldn't have to spend $70 on a firewire card, but with all due respect, the computer tech doesn't have a clue about music production and personally I have bought cheap firewire cards before - even ones with TI chipsets and they don't work right.  what good is it to spend $15 on a firewire card if it doesn't work?  then you have to spend more on one that does.  the one I bought that ended up working well with my MOTU was $40 plus shipping - ended up being $48 delivered.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16800998056
     
    to remove those "blockers" on the back with no screws, just pop them out.  they are attached by a metal tack to the frame, just break that and push it out.
    EDIT:  the firewire card I linked to won't necessarily work for you since it looks like you're looknig for a PCIe card.  I tried a PCIe card and couldn't get it to work, but it was a combo 1394A/1394B card, so that's what Scott told me to ditch and get a 1394A only card and I got a PCI card instead of the PCIe.
     
    No I was actually looking for a PCI card. Which I do have. But most of the ones I looked at that might work are up in price. I can't buy one if it does not support windows 7 64 bit. I have two express and regular PCI slots open. I think I'm going to stick with the firewire ports I have today and wait for problems to come in and then change out.


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    Re:Focusrite Saffire Pro 14 2011/05/09 17:30:14 (permalink)
    ok so your not hearing the playback THROUGH SONAR???

    make sure the routing in the mix control is daw 1 and daw 2 to the line outputs you have your monitor speaker system hooked up to , then make sure the output of the track you are playing is assigned to the  same Saffires audio outputs as your monitor

    can you plug headphones into the saffire and hear output?

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    Re:Focusrite Saffire Pro 14 2011/05/09 17:48:59 (permalink)
    musicman100


    ok so your not hearing the playback THROUGH SONAR???

    make sure the routing in the mix control is daw 1 and daw 2 to the line outputs you have your monitor speaker system hooked up to , then make sure the output of the track you are playing is assigned to the  same Saffires audio outputs as your monitor

    can you plug headphones into the saffire and hear output?
     
     
     
     
    The tech just told me to change my master to 1/2 now I'm hearing everything and there's no clipping anymore yay!!!
     
    I should finally be able to record something in about 5 months of heartache. Is the end of that or what?
     
    Well tune in for my next thread.
     
     
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    Signing off
    post edited by rain the producer - 2011/05/09 18:59:54

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    Beagle
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    Re:Focusrite Saffire Pro 14 2011/05/09 17:55:44 (permalink)
    it's so amazing how things get fixed when all of the pertinent information is presented, eh, MM?
     
    EDIT: for anyone reading this - the firewire card I linked to does have win7x64 support.  that's what I'm running it on.
    post edited by Beagle - 2011/05/09 17:57:04

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    yorolpal
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    Re:Focusrite Saffire Pro 14 2011/05/09 20:32:32 (permalink)
    Sheesh.

    https://soundcloud.com/doghouse-riley/tracks 
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    Re:Focusrite Saffire Pro 14 2011/05/10 13:43:35 (permalink)
    Beagle


    it's so amazing how things get fixed when all of the pertinent information is presented, eh, MM?
     
    EDIT: for anyone reading this - the firewire card I linked to does have win7x64 support.  that's what I'm running it on.


    Yes Beag', AND especially when it  doesn't erupt into name calling  and derogatory remarks like upstairs

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    Re:Focusrite Saffire Pro 14 2011/05/10 13:45:49 (permalink)
    yorolpal


    Sheesh.

    Come On , Pal, we have ALL been there at one time or the other


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    Re:Focusrite Saffire Pro 14 2011/05/10 13:52:10 (permalink)
    yes, you're right! 

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    rain the producer
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    Re:Focusrite Saffire Pro 14 2011/05/17 23:05:52 (permalink)
    This interface is amazing. I haven't even dug too deep into the thing. I basically am just recording direct audio. I'll probably be doing some vocals soon and then I'll be getting another KRK.

    I would recommend this 100% to someone who just wants to dig into creating music.. I still have yet to try that texas instruments card I bought. I've been to busy recording on different scales. I'll probably try it out when I get a chance.

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    Re:Focusrite Saffire Pro 14 2011/09/21 10:53:25 (permalink)
      Curious, so which firewire device did you end up getting to work, was it the VIA? or TI off another card with the Saffire?
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    Re:Focusrite Saffire Pro 14 2011/09/21 15:03:27 (permalink)
    I had the same problem I was using the firewire connection that comes with my PC TI chipset...it never worked although its a six pin which means it is BUS powered.

    I had to buy a 3 socket firewire PCI

    It works like a beauty now!


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    Re:Focusrite Saffire Pro 14 2011/09/21 15:10:19 (permalink)
    I had the same problem I was using the firewire connection that comes with my PC TI chipset...it never worked although its a six pin which means it is BUS powered.

    I had to buy a 3 socket firewire PCI

    It works like a beauty now!


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    Re:Focusrite Saffire Pro 14 2015/08/21 20:34:52 (permalink)
    6 Years later and i'm having the exact same problem. PCI Card accept and on device manager, Saffire 14 not and no fw light. Power and LKD Are on. Really not sure what the problem is I've tried multiple cards and cables. Spoke to the support team they want me to try it on a mac which i'm having trouble finding somebody to help mne with that. I'm running windows 7 64bit. I originally had a pre built lenovo pc and the card and pro14 were working on it had its ups and downs and time outs but more or less working. Now i've rebuilt with a gigabyte motherboard the pro14 cant be detected. If somebody could help me with this i'll love you forever. I'll attach links to the pci cards i have/tried already. 


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    Re:Focusrite Saffire Pro 14 2015/08/21 20:38:38 (permalink)
    4 years later*
     
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    Re:Focusrite Saffire Pro 14 2015/08/21 21:37:36 (permalink)
    Cigadeemus
    6 Years later and i'm having the exact same problem. PCI Card accept and on device manager, Saffire 14 not and no fw light. Power and LKD Are on. Really not sure what the problem is I've tried multiple cards and cables. Spoke to the support team they want me to try it on a mac which i'm having trouble finding somebody to help mne with that. I'm running windows 7 64bit. I originally had a pre built lenovo pc and the card and pro14 were working on it had its ups and downs and time outs but more or less working. Now i've rebuilt with a gigabyte motherboard the pro14 cant be detected. If somebody could help me with this i'll love you forever. I'll attach links to the pci cards i have/tried already. 


    Considered not good form to piggy back OP's thread and rake up and old thread. I see you have a new thread here however for responses...
    http://forum.cakewalk.com...spx?m=3275637&fp=1


    Cheers...
    post edited by Doktor Avalanche - 2015/08/21 21:46:17

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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