Splat
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Focusrite Saffire Pro User Mix control 3.4 does not start audio engine by default
So here is a minor irritant I've lived with, reproduced with win 7 and 8.1. I start up and open a project and should be hearing my soft synths straight away when I start playing them with my keyboard...No dice. However if I play the project for a second and stop everything is fine and good to go until next time I close and open Sonar. I'm thinking Saffire pro 40 drivers or firmware at fault. Can people confirm? Thanks...
post edited by CakeAlexS - 2014/07/14 15:03:50
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Wookiee
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 11:57:34
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At the risk of teaching you to suck eggs, I presume you have a saved profile on your Saffire, I only ask because I run a Saffire 26 i/o (original) and occasionally I have to reload the profile, i.e. bit depth, sample rate etc. as it forgets. I have heard that by running Sonar you effectively force the Saffire to set such things. Just an idea Alex
Life is not about waiting for the storm to pass, it's about learning to dance in the rain. Karma has a way of finding its own way home.
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 12:33:28
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Yes thanks, I performed a full reset and saved everything recently. I find it is generally is a good idea to do a reset everytime they update the firmware and redo the settings in manually then save the profile (and save the settings to hardware). Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 12:55:33
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Deleted this post as it's irrelevant now.
post edited by CakeAlexS - 2014/07/14 14:49:47
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Wookiee
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 14:11:55
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One other question is the audio engine running? there is a little blue thing in the transport bar of the control bar it changes colour density when the Audio engine has stopped. Is it a firewire I/F or USB?
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 14:13:38
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Ha looks like we posted at the same time! OK I've located the root of the issue and fed some disinformation earlier (I swear I had the engine on before, clearly I was wrong). It's down to the audio engine not starting straight away. I'd be still interested to know if anybody can repro... Please ignore anything I wrote above. From the beginning... STEPSNew project Insert soft synth track such as rapture and assign a patch. Then assign MIDI channel. Make sure you can play the instrument with a MIDI keyboard and hear it. Save project Close Sonar application (it must not be running). Open Sonar with Saved Project Select Track. Play MIDI keyboard EXPECTED Sound comes out when Playing. Audio engine is enabled. ACTUAL Sound does not come out when Playing, this is because the audio engine is disabled. WORKAROUND Either press Play (which turns on the audio engine) OR click on the audio engine icon. Why doesn't it turn on the audio engine by default? (The Saffire Pro 40 is Firewire). [Edited for trivial revision of steps]
post edited by CakeAlexS - 2014/07/14 14:41:13
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Wookiee
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 14:15:48
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I have not seen this with a new project other than when I have used a template that has for some reason got the Audio engine stopped when the template has been saved.
Life is not about waiting for the storm to pass, it's about learning to dance in the rain. Karma has a way of finding its own way home.
Primary, i7 8700K 16Gigs Ram, 3x500gb SSD's 2TB Backup HHD Saffire Pro 40. Win 10 64Bit Secondary i7 4790K, 32GB Ram, 500Gb SSD OS/Prog's, 1TB Audio, 1TB Samples HHD AudioBox USB, Win 10 64Bit CbB, Adam's A7x's - Event 20/20's, Arturia V6, Korg Digital Legacy, Softube Modular, Arturia Keylab-88, USB-MidiSport 8x8
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 14:29:04
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Good point, I tried with a blank project (no template)... #6 still reproducible with Focusrite Saffire Pro 40 and Mix Control 3.4 - Thanks for feedback!
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 17:16:52
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Well I logged the issue with Focusrite. My main "worry" is any lack of communication with the DAW and driver could potentially become a more serious issue as a product progresses.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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LunaTech
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/14 20:48:40
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Hi Alex, Question.... Does it do the same thing if the initial track inserted is not a midi or an instrument track? thx
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/15 15:11:43
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LunaTech Hi Alex, Question.... Does it do the same thing if the initial track inserted is not a midi or an instrument track? thx
Yes reproducible with an audio track as well... Thanks...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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bitflipper
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/15 16:36:05
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I use a Saffire Pro 40 (driver version 4.1.4.18046, dated 1/16/2014) and Mix Control 3.41b. I have not seen this behavior. I doubt it has anything to do with the Mix Control application, which does not come into play until you explicitly invoke it. I suspect it could even be uninstalled and the audio interface would still function, just without the convenience of a software UI. It certainly has nothing to do with starting or stopping the audio engine. The engine will shut off automatically if for some reason it can't fill the audio buffers for 250 milliseconds. For example, a background process that won't let go of the audio subsystem or an interrupt handler that won't allow Firewire interrupts to be serviced. That might be an angle to explore.
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/15 17:28:20
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I tried higher firewire latency and ASIO buffer no dice.
Dave I think you are running an old Mix Control 3.4 beta version. Mine is 3.4 (no other numbers after it) and the firewire driver is 4.1.4.18150. Firmware is 2761. If you upgrade please let me know :). I'll take note of the points made thanks. Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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ptheisen
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/15 18:57:22
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Hi Alex, My specs related to OS, Sonar, interface, firmware, driver and Mix Control are identical to your signature except that I am on Windows 8.1, not 8.1.1. I tried to reproduce the issue following your steps and could not, it works as expected here. That might not be what you are hoping to hear, but maybe it indicates that the issue is related to a somewhat uncommon combination of factors. Hope you can get it sorted out soon.
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/15 20:07:54
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Thanks... Well this was experienced on my old Windows 7 OS and now on Windows 8.1.1 (recently rebuilt from scratch). So now I've got to think what was the common factor between both of them, the only think I can think of right now is antivirus which somehow seems unlikely... but I'll check.. Oh and I do have another ASIO card. Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Wookiee
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/16 10:17:56
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Another thought though as David say this may or may not matter are you running the Firewire interface in legacy mode as recommended by Focusrite.
Life is not about waiting for the storm to pass, it's about learning to dance in the rain. Karma has a way of finding its own way home.
Primary, i7 8700K 16Gigs Ram, 3x500gb SSD's 2TB Backup HHD Saffire Pro 40. Win 10 64Bit Secondary i7 4790K, 32GB Ram, 500Gb SSD OS/Prog's, 1TB Audio, 1TB Samples HHD AudioBox USB, Win 10 64Bit CbB, Adam's A7x's - Event 20/20's, Arturia V6, Korg Digital Legacy, Softube Modular, Arturia Keylab-88, USB-MidiSport 8x8
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/16 10:53:11
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Earlier versions recommended the legacy driver, but Focusrite do not recommend legacy mode with Saffire Mix Control 3.4. I am running a chipset as recommended by Focusrite. Cheers..
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Wookiee
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/17 05:24:46
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CakeAlexS Earlier versions recommended the legacy driver, but Focusrite do not recommend legacy mode with Saffire Mix Control 3.4. I am running a chipset as recommended by Focusrite. Cheers..
OK I could not find that on the Focusrite page but will admit that I did not look that hard.
Life is not about waiting for the storm to pass, it's about learning to dance in the rain. Karma has a way of finding its own way home.
Primary, i7 8700K 16Gigs Ram, 3x500gb SSD's 2TB Backup HHD Saffire Pro 40. Win 10 64Bit Secondary i7 4790K, 32GB Ram, 500Gb SSD OS/Prog's, 1TB Audio, 1TB Samples HHD AudioBox USB, Win 10 64Bit CbB, Adam's A7x's - Event 20/20's, Arturia V6, Korg Digital Legacy, Softube Modular, Arturia Keylab-88, USB-MidiSport 8x8
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Splat
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Re: Focusrite Saffire Pro User Mix control 3.4 issue
2014/07/17 12:30:03
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Wookiee
CakeAlexS Earlier versions recommended the legacy driver, but Focusrite do not recommend legacy mode with Saffire Mix Control 3.4. I am running a chipset as recommended by Focusrite. Cheers..
OK I could not find that on the Focusrite page but will admit that I did not look that hard.
Check here: http://global.focusrite.c...patible-with-windows-7Ta
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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