Focusrite Scarlett 8i6 issues

more info. does the usb light on the interface come on? it it selected in sonars audio options? does it work outside sonar. i.e. window media player,is there activity in the provided scarlett mix control software?

Cian

Graeme,
 
Once again I have meticulously followed each and every jot and tiddle of the instructions given with only one exception:
 
[6/. Disable Windows Firewall.
This should be set to ‘off’ and all network/internet connections, anti-virus and spyware detection software should be disabled during recording to avoid any interference.]
 
I did not follow step 6 because the 8i6 is supposed to be able to stream audio from my internet browser as stated in the Scarlett litterature: 
 
[Loopback
Use when recording from one software program to another. Loopback can be used for routing audio from e.g. your internet browser to
record into the DAW, or to record from one DAW to another.]
 
Disabling my anti-virus and spyware detection would obviously be a foolish move and should not be required. As I've mentioned before, the former soundcard I was using- E-MU 0404 USB was able to flawlessly perform all of the needed tasks with complete transparency online or off.
 
 
Today rechecked the complete uninstall, PC optimization, and reinstallation of Scarlett+MixControl-1.1.exe on my system. The correct software and drivers were uninstalled and reinstalled. The audio settings were adjusted accordingly for system and DAW. The system was properly rebooted to reflect changes befor attempting to play audio.
 
Within 18 seconds my Sonar project playback turned to the same noise I have previously described (This project has only four tracks with no installed plugins).
Within 37 seconds of playing a song in my Windows Media Player it also changed to undecipherable noise.
Within 15 seconds my SiriusXM streaming application turned to noise.
 
There were no other applications in use during any of these occurances. 
There were no error notifications.
 
Specifically which information can I retrieve for your analysis?
 

Walker,
 
It sounds like the sound card drivers are crashing for some reason. A couple of suggestions:

Instead of being stubborn and insisting the sound card should perform regardless of the circumstances, you need to apply some analysis and try to find the problem. In the control panel, go into 'sounds and audio devices': turn off windows sounds. In the same menu select 'hardware'; highlight your soundcard in the list, then click 'properties'. In the next menu that appears, select 'properties' again. Click on the plus sign next to 'audio devices', then select your soundcard again, and then click 'properties' one more time; check the box that has 'do not map sounds through this device' next to it; doing so will insure the operating system is not crashing the Focusrite drivers.

You should also access the device manager and disable the network adapter, and any onboard sound device other than the Focusrite product. If I were you I would also turn off any active firewall just to be on the safe side.

If the sound card functions as it should, try reversing the changes starting with the last change, and test the sound card after each change.

The drivers for an Aardvark card I had would crash frequently; the problem stopped when sounds were no longer mapped through it.

If not mapping sound through the sound card solves the problem, you will not be able to stream audio through the card.