Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar

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saaricom
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2012/11/04 20:30:57 (permalink)

Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar

Somehow after installing the updates required by Focusrite, my Scarlett 18i6 shuts down their Scarlett MixControl 1.1 software as soon as Sonar accesses it. So I am completely down!  After several iterations of installs (i.e. going back to earlier versions etc.) I am still unable to get the audio interface to work. I did notice this morning that the latest release note states:  Known Issues:  - Not passing audio when connected to some USB 3 ports  - "Dim" and "Mute" buttons in Scarlett MixControl affecting level of 'Grey' outputs  - 64 bit DAWs cannot open Scarlett Mix Control using their "Control Panel" audio options (Windows)    DING!  So it looks as if the 64 bit issue is my problem. If any of you are using a stable Focusrite interface on 64, DO NOT UPGRADE your firmware, MixControl etc. until this gets resolved!    

cheers!
Erik


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Sonar X1 Producer Expanded Build 425 (x64)
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#1

11 Replies Related Threads

    Brad
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2013/01/20 22:56:29 (permalink)
    Damn !!    Too late.. I'm looking around here for help and saw this post.. I've been having troubles with this thing and I knew it was the newest updates..  And the Scarlett Mix control will not let you roll back. If you do,  Mix control software won't open.  The update contained a firnmware update as well so you can't go back.    Wish I knew this before.. but thanks for the info.
    #2
    Epistemoligus
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 14:16:03 (permalink)
    I've been having problems with my scarlett focusrite 18i6 with Sonar 8.5 for 4 months. My pc loses contact with the firmware as soon as Sonar is done scanning VTS plugins, the mixcontrol changes interface to if the firmware wasn't contected and an error from Sonar says that the firmware failed to initiate. Sometimes it bluescreens at this point, stating its an APC_MISMATCH_ERROR. I have uninstalled all other music software, like HP beat control and ****. So its a 64x problem? Can it be fixed by reinstalling windows to 32x?
    #3
    batsbrew
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 15:33:47 (permalink)
    crap,
    i was thinking of pulling the trigger on one of these........

    Bats Brew music Streaming
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    #4
    Cactus Music
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 15:49:59 (permalink)
    Hold the phone,,, this is a real old thread, They have since updated the mix control at least 7 times since the OP , I'm on 1.8. and it works perfectly fine, these other posts may have had other issues due to whatever,, but there are 1,000 of Focusrite interfaces out there all working better than average. It's a solid brand and they generally have jumped on driver issues right away. If anything Focusrite has the most stable drivers of all the brands at the lower price points.
     
    If Sonar is loosing the driver that's a common issue often caused by your on board audio and is easily avoided. 
    Two solutions usually work. 
    1. Disable all on board audio including HD audio in your video card. Check "share drivers with other programs" and only use your Interface and it's ASIO driver for the computer. 
    2. Don't check "share drivers with other programs"  and use your on board audio for all non DAW playback. You may still want to disable HD audio of the video card as there are many people reporting huge DPCL issues caused by the video  HD audio driver. It's like having wireless on.
     
    I use method #1 with only a few times I've had Sonar switch to MME mode on me because I used WMP. If I use Win Amp this doesn't seem to happen. 
     
    #2 is most poplar but has the downside of you need a second playback system for the on board playback. This is fine if your not proofing mixes using a media player.  A solution is to patch the on board into an unused input of your audio interface. Or even better, a sub mixer for handling monitor and headphone levels. I just bought a Mackie Mix 8 for $70 just for this task. 
     
    post edited by Cactus Music - 2015/02/16 15:58:53

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #5
    Cactus Music
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 16:03:27 (permalink)
    I have uninstalled all other music software, like HP beat control and ****. So its a 64x problem? Can it be fixed by reinstalling windows to 32x?
     
    I would contact Focusrite. They will respond promptly to your issue and walk you through it. 
    It is defiantly not a 32 bit issue. 
    It sound more like the firmware update was a bad download and didn't install properly. 
    And you don't give your system specs so not sure if your using XP? 
    Sonar should not be telling about firmware?? You don't even have to open the Mix Control. I don't unless I need to change the settings. 
     
     

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #6
    Epistemoligus
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 17:22:32 (permalink)
    Hi, I just realized I revived an old thread, so sorry about that. But this was the issue which most accurately describes my current situation, as I described in my post above, so I was a bit rash in posting. I'm sitting with the most updated Mixcontrol, and these problems still persist. I have uninstalled Beats Studio, which was the main piece of audio software this pc came with. Should I also disable the software for the integrated speakers also? Thanks for your response.
    #7
    lawajava
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 17:42:23 (permalink)
    First off, I have the Scarlett 18i6 and the latest Mix Control and Sonar Platinum. All works great. So it's local to your machine.

    You might try going in to Device Manager and seeing if you have other audio devices, like an internal sound card, active.

    Others will provide more helpful tips I'm sure.

    Two internal 2TB SSDs laptop stuffed with Larry's deals and awesome tools. Studio One is the cat's meow as a DAW now that I've migrated off of Sonar. Using BandLab Cakewalk just to grab old files when migrating songs.
    #8
    Brad
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 19:01:31 (permalink)
    I'm, having no problems at all. My original post was two years ago. Focusrite walked me through the fix but yes there's been a few updates since then.  Nothing to do with 64 bit.
     
    #9
    michaelhanson
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 19:38:39 (permalink)
    Old thread. No issues here.

    Mike

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    #10
    Cactus Music
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 20:25:04 (permalink)
    I was responding to the 2 new posts. I new it was old, I always check the dates. 
     
    Epistemoligus,, you should start a new thread, it confuses people as generally we are replying to the OP. 
    You can put it in the Main Sonar forum as it's not been determined yet if this is a hardware or a software issue. But first, contact Focusrite, they are very helpful as you'll see the OP found out. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #11
    Splat
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    Re:Focusrite Scarlett MixControl 1.1 WILL NOT WORK with x64 Sonar 2015/02/16 20:48:48 (permalink)
    @Epistemoligus whether you are on the latest version or not. Please try uninstalling mix control, rebooting, and installing the latest version.
     
    If the issue persists check if there is a later BIOS for your motherboard (at your computer manufacturers website), and update your chipset drivers.
    If it's an Intel motherboard check here for the very latest drivers:
    http://www.intel.com/p/en_US/support/detect
     
    Also at this stage you might want to check for updates via windows update.
     
    If all this fails you might want to try renaming Sonar's AUD.INI file (google for detail).
    Then finally give Focusrite in High Wycombe a call...
     
    And next time please start a new thread.
     
    Thanks..

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    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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