Focusrite Scarllet Solo - many glitches with VST at 48 kHz

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rogeriodec
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2017/08/17 18:43:38 (permalink)

Focusrite Scarllet Solo - many glitches with VST at 48 kHz

I know this subject has already been widely discussed here but I would like to know if there is any way to improve the performance of my Focusrite Scarllet Solo audio interface.
In practically all my projects I use VSTs, mainly with Kontakt and Omnisphere, sometimes EzDrummer.
Although my hardware configuration is good (see my subscription), depending on the project size and VST used, I hear many glitches, characteristic of high latency.
Sometimes even with the buffer size on the limit (1024) I still hear glitches.
That should not be right, since Scarlett Solo should be a good interface.
Would anyone suggest me how to improve this?

rogeriodec.com.br


* Cakewalk By Bandlabs (always lastest versions), Window 10 x64
* Focusrite Scarlett Solo Audio Interface
* Intel i7-4790K CPU @ 4.00 GHz / ASROCK EXTREME 4 Z97 Mobo
* 2 SSD Samsung Evo 250 Gb (RAID-0) + 1 Western Digital 2 Tb + 1 Seagate 1 Tb
* Onboard video / 16 Gb RAM HyperX Fury 1600 Mhz
* 3 LCD Monitors
* Axiom 61 MIDI Controller, Tapco S5 Active Studio Monitors
#1

17 Replies Related Threads

    emwhy
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 18:51:54 (permalink)
    For best results with any USB audio interface make sure it is on a USB port that is not sharing bandwith or an internal hub with any other devices. In my case on my desktop I have a pcie to USB card that is standalone with no sharing and I'm glitch-free on most projects at low latency.
     
    #2
    rogeriodec
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 18:54:54 (permalink)
    emwhy
    For best results with any USB audio interface make sure it is on a USB port that is not sharing bandwith or an internal hub with any other devices. In my case on my desktop I have a pcie to USB card that is standalone with no sharing and I'm glitch-free on most projects at low latency.
     


    Good tip! Could you show me a link to some article that demonstrates how to configure this with Windows 8.1 or similar?

    rogeriodec.com.br


    * Cakewalk By Bandlabs (always lastest versions), Window 10 x64
    * Focusrite Scarlett Solo Audio Interface
    * Intel i7-4790K CPU @ 4.00 GHz / ASROCK EXTREME 4 Z97 Mobo
    * 2 SSD Samsung Evo 250 Gb (RAID-0) + 1 Western Digital 2 Tb + 1 Seagate 1 Tb
    * Onboard video / 16 Gb RAM HyperX Fury 1600 Mhz
    * 3 LCD Monitors
    * Axiom 61 MIDI Controller, Tapco S5 Active Studio Monitors
    #3
    chuckebaby
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 19:06:50 (permalink)
    How are you using those 3 monitors with onboard ASrock 1150 LGA ?
    Isn't it only dual DVI ? Or are you also using the HDMI as well ?
     
    Im not sure they were meant to work like that TBH. Its probably use 1 DVI/1HDMI or 2 DVI.
    Its an awful lot to process for onboard video.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #4
    rogeriodec
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 19:20:46 (permalink)
    chuckebaby
    How are you using those 3 monitors with onboard ASrock 1150 LGA ?
    Isn't it only dual DVI ? Or are you also using the HDMI as well ?
     
    Im not sure they were meant to work like that TBH. Its probably use 1 DVI/1HDMI or 2 DVI.
    Its an awful lot to process for onboard video.


    Yes, 3 monitors plugged into the 3 onboard video outputs (HDMI, DVI and VGA). No performance issues. I I do not see how this might be affecting the latency of my audio interface.

    rogeriodec.com.br


    * Cakewalk By Bandlabs (always lastest versions), Window 10 x64
    * Focusrite Scarlett Solo Audio Interface
    * Intel i7-4790K CPU @ 4.00 GHz / ASROCK EXTREME 4 Z97 Mobo
    * 2 SSD Samsung Evo 250 Gb (RAID-0) + 1 Western Digital 2 Tb + 1 Seagate 1 Tb
    * Onboard video / 16 Gb RAM HyperX Fury 1600 Mhz
    * 3 LCD Monitors
    * Axiom 61 MIDI Controller, Tapco S5 Active Studio Monitors
    #5
    emwhy
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 19:52:03 (permalink)
    #6
    Unknowen
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 20:10:57 (permalink)
    rogeriodec
    chuckebaby
    How are you using those 3 monitors with onboard ASrock 1150 LGA ?
    Isn't it only dual DVI ? Or are you also using the HDMI as well ?
     
    Im not sure they were meant to work like that TBH. Its probably use 1 DVI/1HDMI or 2 DVI.
    Its an awful lot to process for onboard video.


    Yes, 3 monitors plugged into the 3 onboard video outputs (HDMI, DVI and VGA). No performance issues. I I do not see how this might be affecting the latency of my audio interface.


    Your issue is a bit random for a great answer. :)
    but, Make sure your mother board is set to overclock or turbo...
     
    make sure you audio interface is plugged into the right type (high speed) usb drive.
    Check the audio drivers you are using and try other types of drivers and bit rate settings to narrow down the problem.
    turn off the wifi on you system when running Sonar.
    Make sure that there are no other audio drivers running.
    in preferences, reset Configuration file after you change drivers and bit rate.
    in preferences sync and catching. I find that having write catching checked can mass things up. but I do have read enabled checked.
     
     
     

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #7
    chuckebaby
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 20:28:04 (permalink)
    rogeriodec
    chuckebaby
    How are you using those 3 monitors with onboard ASrock 1150 LGA ?
    Isn't it only dual DVI ? Or are you also using the HDMI as well ?
     
    Im not sure they were meant to work like that TBH. Its probably use 1 DVI/1HDMI or 2 DVI.
    Its an awful lot to process for onboard video.


    Yes, 3 monitors plugged into the 3 onboard video outputs (HDMI, DVI and VGA). No performance issues. I I do not see how this might be affecting the latency of my audio interface.



    How do you know for sure its the Focusrite ?
    Have you done some minor tests ?
     
    - Open a new project and add only audio tracks.
    - Open a new project and add only a few Synths.
     
    This should give you a good idea about where your at as far as, is it a synth or a plug in that is giving me problems, is it midi or audio only, exc
     
    Take it from someone who has had pops + crackles in the past from video problems. it happens all the time.
    Resources are needed to run onboard video and unlike an outboard card which draws/uses Ram from the card itself.
     
    onboard video uses is different. it uses CPU, which can lead to many problems including artifacts.
    The card was never really intended to use both VGA+DVI+HDMI all at once. the HDMI is more of an added feature for viewing Hi Def.
     

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #8
    Cactus Music
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/17 23:21:15 (permalink)
    I agree with Chuck.  I have a similar Mobo with onboard video and I'm pretty sure in the manual it say's you can only use 2 at a time. 
    Just because the ports are there doesn't mean it will run smoothly. 
    Have you run Latency monitor? 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #9
    rogeriodec
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 01:17:47 (permalink)
    Cactus Music
    Have you run Latency monitor? 


    I do not know if I did it right, but I did a playback of a project that has glitches at 48 Khz / 128:
     

     
    While the project was playing, I ran Latencymon, and below the results:

     


     
    How to interpret this?
     

    rogeriodec.com.br


    * Cakewalk By Bandlabs (always lastest versions), Window 10 x64
    * Focusrite Scarlett Solo Audio Interface
    * Intel i7-4790K CPU @ 4.00 GHz / ASROCK EXTREME 4 Z97 Mobo
    * 2 SSD Samsung Evo 250 Gb (RAID-0) + 1 Western Digital 2 Tb + 1 Seagate 1 Tb
    * Onboard video / 16 Gb RAM HyperX Fury 1600 Mhz
    * 3 LCD Monitors
    * Axiom 61 MIDI Controller, Tapco S5 Active Studio Monitors
    #10
    msorrels
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 11:07:32 (permalink)
    HDAudBus.sys I believe is an HDMI video card/chip/driver's audio.  At least with nVidia video cards disabling it's HDMI audio drivers is really necessary.  It may apply here. 
     
    You may also want to see if there is a chipset driver for your motherboard to help with the Wdf01000.sys performance.

    -Matt
     
    #11
    taccess
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 11:38:49 (permalink)
    First off 128 buffer is to low, unless your recording only, stick to 1024 or 2048 it's no big deal for mixing, just work out your latency and add it into the offset and your good to go.

    Secondly I know there is a bug that exists at the platinum primary input for multi instruments . I know this because I found it.

    You are using a lot of multi instruments, omnisphere kontakt ez drummer.

    A way that u can test if this bug is the causing the problems your expierincing is simple.

    Go to all the multi instruments and change "ALL" the primary inputs to "NONE" except for the first primary of each multi instance.

    So effectively you now only have 1 x "active" primary input for every multi/synth in your project ( the remaining of the multi primary's are changed to none by you ) now test and see if the spike/glitch/pops are gone !

    Good luck

    z800 Dual x5690
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    #12
    msorrels
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 12:29:15 (permalink)
    I agree with Kontakt a 128 buffer is going to be too low, no matter what kind of computer.

    -Matt
     
    #13
    msmcleod
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 13:22:58 (permalink)
    I had exactly the same issue when using my Scarlett 2i2 (1st gen) with Windows 10.
     
    AFAIK the 2i2 uses the same USB driver as the Solo.
     
    I installed the latest beta driver from here, which fixed everything for me:
     
    beta.focusrite.com/releases/focusrite_usb2_drivers/ 
    #14
    paulf707
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 18:16:35 (permalink)
    I've just had an email from Focusrite this week to say there is a new driver available this week 4.36.4
    Might be worth a try??

    Sonar X3, Dell XPS 2720 All-In-One Touchscreen PC, Focusrite Scarlett Solo, Miditech Midistart Music 25, EMU XBoard 49, AKG K702
     
    https://soundcloud.com/user-795249686
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    #15
    rogeriodec
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 18:25:38 (permalink)
    paulf707
    I've just had an email from Focusrite this week to say there is a new driver available this week 4.36.4
    Might be worth a try??


    Yes, I just installed the new driver, thank you both.
    But that did not solve the problem.
    In the meantime I spoke directly with Focusrite support who recommended me to follow the guidelines of this link: https://support.focusrite...-your-PC-for-audio-on- Windows-8
    Apparently it has improved a bit.
    I will now follow the results.
    Thank you all.

    rogeriodec.com.br


    * Cakewalk By Bandlabs (always lastest versions), Window 10 x64
    * Focusrite Scarlett Solo Audio Interface
    * Intel i7-4790K CPU @ 4.00 GHz / ASROCK EXTREME 4 Z97 Mobo
    * 2 SSD Samsung Evo 250 Gb (RAID-0) + 1 Western Digital 2 Tb + 1 Seagate 1 Tb
    * Onboard video / 16 Gb RAM HyperX Fury 1600 Mhz
    * 3 LCD Monitors
    * Axiom 61 MIDI Controller, Tapco S5 Active Studio Monitors
    #16
    Cactus Music
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 20:21:56 (permalink)
    The only thing I see is you only ran the test for 45 seconds. You should run it for a lot longer to catch background processes. I use about 1 hour leaving it going while I work. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #17
    chuckebaby
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    Re: Focusrite Scarllet Solo - many glitches with VST at 48 kHz 2017/08/18 20:26:23 (permalink)
    I run the same Motherboard, Processor and a Focusrite Scralett 18I8 as you and im fine.
    Try removing the HDMI monitor as a test and try a new project without the VST's/Synth's giving you issues.
    You really didn't answer the questions I asked in my previous post. But I understand you have a lot going on.
    No worry's im just trying to help.
     
    Good luck.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #18
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