Focusrite issue

Author
Bflat5
Max Output Level: -82 dBFS
  • Total Posts : 421
  • Joined: 2008/07/05 20:58:44
  • Location: Memphis, Tn.
  • Status: offline
2017/10/29 02:27:11 (permalink)

Focusrite issue

I have the 18i20 and have what seems to me a strange issue. When I use Sonar and any other media source there is no sound from the second source. Such as having Sonar open and say, Guitar Pro. Guitar Pro will not play. Same goes for any media player, youtube, etc. I have to close Sonar to play these other sources.
 
I've had other recording interfaces that didn't do that. It played whatever I opened regardless of what else was opened.
 
Anyone know how to fix this with Focusrite?

Custom PC running Windows 10 64, i7 CPU, 32gigs of RAM, Focusrite 18i20, Sonar Platinum.
 
Jackson USA and Custom Shop Guitars and Basses
Takamine And Fender Acoustics
Marshall JVM 410H and JCM 800
BOSS FX (Mostly)
Gain Junkies Forum << Come join us. It's all about Rock & Roll!
#1

14 Replies Related Threads

    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite issue 2017/10/29 16:07:12 (permalink)
    You need to check share driver in preferences. Also if your using 48 in Sonar you'll have to close it to use other apps which all use 44.1 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #2
    abacab
    Max Output Level: -30.5 dBFS
    • Total Posts : 4464
    • Joined: 2014/12/31 19:34:07
    • Status: offline
    Re: Focusrite issue 2017/10/29 18:00:25 (permalink)
    Yup, it's mostly a sample rate issue.  Your interface can only support one rate at a time.  If Sonar switches your interface to something not supported by Windows or the other apps, that's what happens.

    DAW: CbB; Sonar Platinum, and others ... 
    #3
    bitflipper
    01100010 01101001 01110100 01100110 01101100 01101
    • Total Posts : 26036
    • Joined: 2006/09/17 11:23:23
    • Location: Everett, WA USA
    • Status: offline
    Re: Focusrite issue 2017/10/29 20:07:43 (permalink)
    It's probably not an interface issue, more likely it's a driver issue. Try switching to WASAPI for SONAR and see if that doesn't take care of the problem. I have essentially the same interface (the Firewire version vs. USB) and don't have this issue.


    All else is in doubt, so this is the truth I cling to. 

    My Stuff
    #4
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: Focusrite issue 2017/10/29 22:31:32 (permalink)
    Cactus Music
    You need to check share driver in preferences. Also if your using 48 in Sonar you'll have to close it to use other apps which all use 44.1 


    This is not true. All that needs to happen is make sure the Windows sample rate is set the same as SONAR.
    Here is how to configure the default playback device in Windows:
    • In the Windows Control Panel, open the Sound tool.
    • In the playback tab, click on the default device.
    • Click the properties button
    • Click the advanced tab in the Properties dialog to set the default sample rate and bit depth.
    #5
    Bflat5
    Max Output Level: -82 dBFS
    • Total Posts : 421
    • Joined: 2008/07/05 20:58:44
    • Location: Memphis, Tn.
    • Status: offline
    Re: Focusrite issue 2017/10/30 03:16:25 (permalink)
    Thanks for the replies. Matching the bit rate was the solution. However, it seems it must 44.1 in order to make it work. Sonar was set to 48 and windows at 44.1. I had to drop Sonar down for it work. setting both to 48 was a no go. Windows said it wasn't supported.
     
    Seems odd. Is that right or is something else possibly going on?

    Custom PC running Windows 10 64, i7 CPU, 32gigs of RAM, Focusrite 18i20, Sonar Platinum.
     
    Jackson USA and Custom Shop Guitars and Basses
    Takamine And Fender Acoustics
    Marshall JVM 410H and JCM 800
    BOSS FX (Mostly)
    Gain Junkies Forum << Come join us. It's all about Rock & Roll!
    #6
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: Focusrite issue 2017/10/30 13:40:34 (permalink)
    If you're running two simultaneous applications... both using ASIO, you need to make sure the app running in the background releases the ASIO driver.  Otherwise, you'll hear no sound when moving to the second app.

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #7
    abacab
    Max Output Level: -30.5 dBFS
    • Total Posts : 4464
    • Joined: 2014/12/31 19:34:07
    • Status: offline
    Re: Focusrite issue 2017/10/30 13:47:56 (permalink)
    I have not had any more problems since setting everything on my system to 44.1.
     
    A while back I tried setting both Windows and Sonar to 48, but something here did not like Windows running at that rate.  Don't recall now exactly what it was, but I ended up switching it all back.  Might be worth a try...
     
    I have heard others make comments about dedicating their audio interface to the DAW at a higher sample rate, and then using the on-board sound chip for Windows at the lower rate.  Need another set of speakers for Windows audio that way though.

    DAW: CbB; Sonar Platinum, and others ... 
    #8
    abacab
    Max Output Level: -30.5 dBFS
    • Total Posts : 4464
    • Joined: 2014/12/31 19:34:07
    • Status: offline
    Re: Focusrite issue 2017/10/30 13:50:47 (permalink)
    Jim Roseberry
    If you're running two simultaneous applications... both using ASIO, you need to make sure the app running in the background releases the ASIO driver.  Otherwise, you'll hear no sound when moving to the second app.




    Right on, except he also mentioned media player, YouTube, etc, and those are not ASIO applications. 
     
    I have found one trick around the one ASIO at a time limit, is to set the second app to use WASAPI or whatever.

    DAW: CbB; Sonar Platinum, and others ... 
    #9
    bitflipper
    01100010 01101001 01110100 01100110 01101100 01101
    • Total Posts : 26036
    • Joined: 2006/09/17 11:23:23
    • Location: Everett, WA USA
    • Status: offline
    Re: Focusrite issue 2017/10/30 16:16:46 (permalink)
    I just did an experiment to see if I could play a DVD and a YouTube video at the same time. To my surprise, I could. The Focusrite showed its sample rate as 44.1 KHz (my normal rate for everything, and the Windows default). Given that the DVD audio is 48 KHz, that tells me Windows is quietly doing a sample rate conversion behind the scenes. I'm guessing that if I had designated 48 KHz as the default, Windows would have done the conversion for the YouTube video instead of the DVD and all would still be well.
     
    Note that Windows explicitly labels this setting as "the sample rate and bit depth to be used when running in shared mode", an acknowledgement of the fact that any interface can only handle one SR and bit depth at a time.
     
    So back to the OP's question: why doesn't this always work? My guess is it's because of ASIO, which bypasses much of the Windows audio subsystem and therefore cannot benefit from this automatic SRC.
     
     
     


    All else is in doubt, so this is the truth I cling to. 

    My Stuff
    #10
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: Focusrite issue 2017/10/30 16:16:59 (permalink)
    Yeah, I wasn't really mentioning that for the OP's sake.
    Just thought it was worth (re)stating.  

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #11
    Bflat5
    Max Output Level: -82 dBFS
    • Total Posts : 421
    • Joined: 2008/07/05 20:58:44
    • Location: Memphis, Tn.
    • Status: offline
    Re: Focusrite issue 2017/10/30 17:20:23 (permalink)
    Last night when I was on that PC I tried switching the driver to WASAPI and Sonar wasn't happy about it. I can't remember the exact message, but it wouldn't work. It may have actually been a Focusrite error.
     
    The only time I had the problem was when Sonar was open. Otherwise, I could use media player, youtube, Guitar Pro, PowerDVD, etc. all simultaneously (not that I would).
     
    Just dropping Sonar down to 44.1 using ASIO works like a champ.

    Custom PC running Windows 10 64, i7 CPU, 32gigs of RAM, Focusrite 18i20, Sonar Platinum.
     
    Jackson USA and Custom Shop Guitars and Basses
    Takamine And Fender Acoustics
    Marshall JVM 410H and JCM 800
    BOSS FX (Mostly)
    Gain Junkies Forum << Come join us. It's all about Rock & Roll!
    #12
    riojazz
    Max Output Level: -64 dBFS
    • Total Posts : 1337
    • Joined: 2004/02/26 13:23:02
    • Location: Mid-Hudson Valley, NY
    • Status: offline
    Re: Focusrite issue 2017/10/30 17:42:17 (permalink)
    Every time something updates on my system, the monitor's HD audio driver gets turned back on, so I have to deactivate it again.  Performance improves after doing so.  Note: this was a tip from Craig Anderton last year.
     

    Software: Cakewalk by Bandlab; Adobe Audition; Band-in-A-Box audiophile; Izotope Ozone; Encore; Melodyne; Win 10 Pro, 64-bit.

    Hardware: Focusrite Scarlett 18i20 2nd; Roland Integra-7; TCE Finalizer; Presonus Central Station, Behringer X-Touch.  Home built i7 with 16 GB RAM, SSDs.
    #13
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite issue 2017/10/31 19:00:14 (permalink)
    It is one of the reasons I stay 44.1, makes life easy and none of my recordings are worth uping the quality for. They sound as good as they're gunna be and a higher sample rate ain't going to make them better. 
    Also my 01v only runs at 44.1,, and it makes burning CD's that much easier. 
     

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #14
    Bflat5
    Max Output Level: -82 dBFS
    • Total Posts : 421
    • Joined: 2008/07/05 20:58:44
    • Location: Memphis, Tn.
    • Status: offline
    Re: Focusrite issue 2017/11/02 03:50:36 (permalink)
    Cactus Music
    It is one of the reasons I stay 44.1, makes life easy and none of my recordings are worth uping the quality for. They sound as good as they're gunna be and a higher sample rate ain't going to make them better. 
    Also my 01v only runs at 44.1,, and it makes burning CD's that much easier. 
     




    I'm not even sure how 48 got kicked up. I'm fairly sure I didn't do it, no reason to, and no one else would have touched anything on the machine, so it's weird. It's a new issue that popped up. I was thinking it was maybe something with a Sonar update taking top priority of the audio or something.

    Custom PC running Windows 10 64, i7 CPU, 32gigs of RAM, Focusrite 18i20, Sonar Platinum.
     
    Jackson USA and Custom Shop Guitars and Basses
    Takamine And Fender Acoustics
    Marshall JVM 410H and JCM 800
    BOSS FX (Mostly)
    Gain Junkies Forum << Come join us. It's all about Rock & Roll!
    #15
    Jump to:
    © 2024 APG vNext Commercial Version 5.1