Found a control bar bug in Sonar Platinum

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gustabo
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2015/01/16 22:45:07 (permalink)
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Found a control bar bug in Sonar Platinum

Found a bug in Platinum but can't report it because the form hasn't been updated with Platinum as a choice.

For some reason, I can't drag the modules around the control bar on my main daw.
(No, Lock Module Order is NOT selected)
I can on my laptop though, works as expected.
On my main daw, the mouse never turns into a 4 pointed arrow.
Both the desktop daw and the laptop have the same model wireless Logitech mouse installed, the mouse software is current, etc.
I've never had a mouse problem with anything on my daw...
post edited by gustabo - 2015/01/17 17:51:08


Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
Adam A7X - Behritone C50A
PreSonus Monitor Station v2 (controlling the mons)
https://www.facebook.com/groups/sonarusergroup/

#1

21 Replies Related Threads

    chuckebaby
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    Re: Found a bug in Sonar Platinum 2015/01/17 00:49:56 (permalink)
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    I have had problems using Logitech mouse's not only in sonar but in other applications as well.
    sometimes its the Logitech software needs to be changed for different apps.
    as much as I love my LT mouse, its been flaky at times with different apps.
     
    if you can do it on your laptop but not on your other computer should tell you right there its probably something other than the application. and not a bug.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
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    #2
    rontarrant
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    Re: Found a bug in Sonar Platinum 2015/01/17 01:07:11 (permalink)
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    Have you tried going with the default Windows mouse driver?
     
    I used to install the software/drivers that came with mice (mouses?) but gave up on it when I found it often interfered with other things. Microsoft got a few things right.

    -Ron T.
    ----------------------------------------------------------
    MSI GE72 2QF-247US, 12 gb, Focusrite 6i6, AT-2020
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    Windows 10 x64, Sonar Platinum
    #3
    Vastman
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    Re: Found a bug in Sonar Platinum 2015/01/17 01:12:07 (permalink)
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    agree...  I never install logitech drivers...

    Dana
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    #4
    mudgel
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    Re: Found a bug in Sonar Platinum 2015/01/17 01:26:08 (permalink)
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    I have not experienced this at all. The new Control Bar is working very smoothly for me. Hiding, dragging, opening and customising various modules is all working as expected.

    Perhaps there some issue with your mouse or even video drivers. There's just been a MS update round this week, perhaps there's scope to look there for the culprit too.

    Mike V. (MUDGEL)

    STUDIO: Win 10 Pro x64, SPlat & CbB x64,
    PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz.
    Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2.
    Monitors: Adam A7X, JBL 10” Sub.
    Audio I/O & DSP Server: DIGIGRID IOS & IOX.
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    #5
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 08:35:05 (permalink)
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    Reverted to generic mouse driver, no difference and video drivers are current and have been for a while.
    Not a show stopper by no means, just an inconvenience...


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #6
    js516
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    Re: Found a bug in Sonar Platinum 2015/01/17 09:40:46 (permalink)
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    To move a module you need to click drag the top left corner of the module. Clicking any where else drags the whole control bar. At least that is whats happening on my machines.

    Joe Sera
     
    Gigabyte GA-990FXA-UD3, AMD FX-8320, Corsair 32GB 1600 Ram, MOTU AVB on USB3, AMD Radeon R7-200
    #7
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 09:54:20 (permalink)
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    Ok, narrowed it down, I'm using two monitors on my daw and always have Sonar maximized on the left screen.
    If I maximize Sonar across two monitors, same issue, no drag.
    If I maximize it on the right screen, I can drag the modules around so it has something to do with the monitor management software.
    Hmmmmm............
     


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #8
    azslow3
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    Re: Found a bug in Sonar Platinum 2015/01/17 12:14:30 (permalink)
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    I have hard time imagine what the code should be so monitor management produce that effect.
    But the effect is quite easy to produce inside the application. I would recommend just submit bug report. By some combination of settings in you display configuration you probably can influence the bug, but since it is not really disturbing for you, why spend time...
     
    But do not forget to mention all technical details in your report, including exact hardware model, the driver version, monitor resolutions and all multi-monitor related settings.

    Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
    GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
    RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
    www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
    #9
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 15:28:16 (permalink)
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    My monitor management software allows me to set up the screens so the taskbar only appears one one monitor, in my case, the right monitor.
    That is why I run Sonar maximized on the left screen, max real estate space without a collapsible taskbar popping up if I bring the mouse to close to the edge.
    It may be task bar related...


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #10
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 16:32:27 (permalink)
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    Solved - If I enable the taskbar on both monitors, everything works as expected.
    If I set the taskbar to only be available on one monitor, can't drag modules within the control bar if Sonar is using the monitor without a task bar.
    (This has nothing to do with the auto-hide taskbar)


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #11
    stickman393
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    Re: Found a bug in Sonar Platinum 2015/01/17 16:49:43 (permalink)
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    I don't call that Solved, I call it a bug. Why would Sonar care about the Windows Task Bar?
    #12
    azslow3
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    Re: Found a bug in Sonar Platinum 2015/01/17 17:22:30 (permalink)
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    stickman393
    I don't call that Solved, I call it a bug. Why would Sonar care about the Windows Task Bar?

    I still guess it is related to the different information about the window position in this cases...
    So I also call it a bug.

    Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
    GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
    RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
    www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
    #13
    Paul P
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    Re: Found a bug in Sonar Platinum 2015/01/17 18:19:11 (permalink)
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    Please report it
     
    I wonder if CakeAlexS is planning on keeping track of things this time around ... (?)
    He/you did a great job last time.  I'm looking forward to seeing how the X3 bug outstanding issues list relates to the new Sonar.
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
    #14
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 19:32:59 (permalink)
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    I will report it once the update the problem reporter to include Platinum.


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #15
    Splat
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    Re: Found a bug in Sonar Platinum 2015/01/17 20:34:53 (permalink)
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    I'm place 50/50 odds on whether this is Sonar or monitor management software confusing Sonar. I'd be surprised if Sonar gave a damn where the Windows taskbar ends up. What is the monitor management software exactly?


     
    Is anybody else able to repro?
     
    Cheers..!

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #16
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 21:04:20 (permalink)
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    CakeAlexS
    What is the monitor management software exactly?

    UltraMon on ATI Radeon card


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #17
    Splat
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    Re: Found a bug in Sonar Platinum 2015/01/17 21:11:24 (permalink)
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    Hmmmm last update was over two years ago...
    https://www.realtimesoft.com/ultramon/download.asp
     
    I would uninstall that software and to see if it works as expected... You can then reinstall it later if you wish.
    Also update to the latest ATI card drivers.

    Cheers..

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #18
    Keith Albright [Cakewalk]
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    Re: Found a bug in Sonar Platinum 2015/01/17 21:46:53 (permalink)
    +1 (1)
    We'll look into it, sorry about that.

    Keith
    #19
    gustabo
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    Re: Found a bug in Sonar Platinum 2015/01/17 23:44:43 (permalink)
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    CakeAlexS
    Also update to the latest ATI card drivers.

    If this was a 32 page thread I'd understand but do you bother to read the whole thread before you respond?
    gustabo
    ...and video drivers are current...



    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #20
    Splat
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    Re: Found a bug in Sonar Platinum 2015/01/18 18:42:53 (permalink)
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    I'm giving standard advice, I've read a lot of threads this week, apologies if I occasionally miss something and you have to go out of you way to clarify more than once. FYI I moved it the the problem report forums for you.
     
    I'm still interested to know what happens if anything when you remove ultramon (did you miss this?).

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #21
    Splat
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    Re: Found a bug in Sonar Platinum 2015/02/10 13:42:23 (permalink)
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    Any news. Is there a CWBRN number please?
     
    Thanks..

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #22
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