singerNow
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Gibson should at least be required to mail me a Full Installation CD for my investment $$$
The Cakewalk command center shows my Sonar Platinum is version 2017.10 (23.10.0.14). Plus I have at least 10 other products in the list several of which I paid for separately.
So Gibson should at least be required to mail me a Full Installation CD for my investment $$$ and loyalty to Cakewalk. This may solve the problem for when you need a fresh installation on a new PC. In addition, Gibson could maintain the Cakewalk website and Command Center for customers who have a paid account. I'm sure they can afford to maintain the website at the very least.
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CakeAlexSHere
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/07 16:29:50
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☄ Helpfulby kitekrazy1 2018/01/07 18:16:25
singerNow
The Cakewalk command center shows my Sonar Platinum is version 2017.10 (23.10.0.14). Plus I have at least 10 other products in the list several of which I paid for separately.
So Gibson should at least be required to mail me a Full Installation CD for my investment $$$ and loyalty to Cakewalk. This may solve the problem for when you need a fresh installation on a new PC. In addition, Gibson could maintain the Cakewalk website and Command Center for customers who have a paid account. I'm sure they can afford to maintain the website at the very least.
Why can't you download and burn it to CD/DVD's? You do realise the real issue is that later it may be impossible to activate, or Sonar may even deactivate itself at some stage. Apparently they are working on that (I wish they would hurry up). I'm not sure why you think loyalty is a thing nowadays.
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Cactus Music
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/07 17:34:56
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☄ Helpfulby Bristol_Jonesey 2018/01/07 18:21:38
There are about 30 threads with sort of the same title and just as Alex has said you can easily download and backup up all your files. There are dozens of threads for the last month telling you how to do this so I won't go into it again. Scan page 1,2 and 3.
it's your responsibility to back up all your software, it's not the responsibility of the vendor.
And a CD is a krapppy way to store data, there's a thread about that too. Data is to easily lost on a Burned disk. Buy a 32GB USB stick for $12.. buy 3 of them if your smart. Are you going to trust a 30 cent DVD with $1,000 worth of data?
I'm afraid at this point in time Gibson owes us nothing. Business is Business. We still have Sonar it just won't get the bug fixes it sorely needs. SO go to your My Product page and start downloading and back it up 3x.
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Genghis
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/07 19:51:48
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<Rant on>
Man... Cakewalkers are losing their livelyhood, and we have entitled people who lack the common sense to download files and make their own backups coming on here whining incessantly about what Gibson owes them. Me, me, me... Grow up and learn to deal with your first world problems.
</Rant off>
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igiwigi
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/07 22:02:31
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Rant is we are always the losers I lost my job twice through redundancy. Another door always opens!!"That's life"!!,also  I thought the customer was KING!!
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CakeAlexSHere
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/07 22:15:15
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igiwigi
I thought the customer was KING!!
Yes. In 1986
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singerNow
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 00:17:28
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I used Cakewalk for about 25 years and they sent me new versions on CD/DVD for installation over 22 years. I agree that it's our responsibility to backup our music files and projects which is our creations. However, Sonar Platinum DAW files is Cakewalk's creation and this includes a sophisticated installation process that changes the Windows Registry, Configuration and so much more. When you download from Cakewalk, are you getting the full installation executable? If yes, then that should be fine to make an installation CD/DVD. The Cakewalk company is shut down and there is no personnel left to make the installation CD's anyway.
post edited by singerNow - 2018/01/10 00:46:09
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bapu
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 00:46:39
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singerNow
When you download from Cakewalk, are you getting the full installation executable? If yes, then that should be fine to make an installation CD/DVD.
Yes. It is fine then.
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35mm
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 01:01:51
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☄ Helpfulby Beagle 2018/01/11 19:26:25
What's with the sense of entitlement? Why should anyone be required to send you an installation disk? Were you promised one when you purchased or did you purchase downloadable software which you can still download and use to burn your own disk?
Splat, Win 10 64bit and all sorts of musical odds and sods collected over the years, but still missing a lot of my old analogue stuff I sold off years ago.
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CakeAlexSHere
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 01:07:39
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singerNow
However, Sonar Platinum DAW files is Cakewalk's creation and this includes a sophisticated installation process that changes the Windows Registry, Configuration and so much more.
It's called an installer :) Installation system is virtually no different to previous versions of Sonar. CCC just makes it convenient to download and activate. Back up your downloads folder.
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bitman
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 21:48:20
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@OP:
Who would be the governing body that in your mind should be given the charge of compelling Gibson to send you a DVD/CD? I'm just curious who or what you imagine.
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LANEY
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 21:54:06
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People get so bent out of shape over Lifetime deals. But it is the lifetime of the product, not for all of your lifetime. I have had some good ones where I haven't had to pay for ten years and some go out next year. That's life.
i7/16GB ram Win 7 x64 SONAR Platinum Producer x64 VS-700 C&R Octa-Capture and VS-100 for live recording
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chuckebaby
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 22:08:07
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☄ Helpfulby almeister 2018/01/11 16:04:08
Alright.. never mind the disks.
Throw in some Omaha steaks and we'll call it even.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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dubdisciple
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/10 22:11:38
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☄ Helpfulby LANEY 2018/01/10 22:44:03
igiwigi
I thought the customer was KING!!
Can't be a customer of a product which no longer exists. It's like being king of prussia
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Cactus Music
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 04:47:38
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Anybody that thinks you still you install software with disk has been on a deserted island or the last 5-6 years. They don't even include disk drives on laptops anymore. Nobody uses them. Only us pour slobs making CD's to give away to friends and relatives. And I have people who don't even know what to do with those! It's all download my friends.
If you noticed they also don't have floppy drives on Desktops anymore.
Maybe Cakewalk could send you the 12 floppies!
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Genghis
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 04:50:06
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Ok... I'm in for the steaks! Finally someone talking sense about this whole thing.
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CakeAlexSHere
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 13:00:52
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Beagle
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 19:28:24
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we didn't "buy" the software anyway. read the EULA (which everyone had to agree to in order to install the software. yes, everyone).  ...well, everyone who PAID for the license... 
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igiwigi
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 19:54:00
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What the man is really saying Is , "Gibson, Give us all the Installers and make all vst's and plugins work in other daws". set em all free!!  With the Installers and codes you can put them on a Usb stick. Prawn Cocktail, followed by a prime Fillet steak and a bottle of the best red wine Yummy!!  also a packet of cigarettes for that smokin' Beagle!! 
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igiwigi
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Re: Gibson should at least be required to mail me a Full Installation CD for my investment
2018/01/11 19:59:01
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"Hasn't Cake Alec's got a get out of jail free card yet"!!?? Don't tell me Waddingtons have also gone bust
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