HELP - Anyone running Windows 10 and a Presonus StudioLive 24.4.2 Mixer/Interface???

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robert_e_bone
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2017/02/25 21:06:05 (permalink)

HELP - Anyone running Windows 10 and a Presonus StudioLive 24.4.2 Mixer/Interface???

Having all kinds of trouble getting Windows 10 and a Presonus StudioLive 24.4.2 Mixer/Interface to play nice together.
 
Sonar 'sees' the device - but no audio output and no Sonar meter movement for it.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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    pwalpwal
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    Re: HELP - Anyone running Windows 10 and a Presonus StudioLive 24.4.2 Mixer/Interface??? 2017/02/26 07:56:56 (permalink)
    according to presonus it should be compatible:
    http://support.presonus.com/hc/en-us/articles/210050723-PreSonus-Windows-10-Compatibility-Statement
    http://www.presonus.com/support/downloads/UC-Surface
     
    do you have the latest firmware and drivers?
    have you tried another audio app to see if the problem is also present?
     
    good luck!

    just a sec

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    robert_e_bone
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    Re: HELP - Anyone running Windows 10 and a Presonus StudioLive 24.4.2 Mixer/Interface??? 2017/02/26 09:04:50 (permalink)
    Thanks for the response - I am actually posting this on behalf of someone else - I do not myself have this particular Presonus interface, though I have the AudioBox 1818VSL USB interface (which works fine in Win 10).
     
    The firmware was never updated by Presonus, and remains at 1.0, and I don't believe any app is able to get audio out using the StudioLive 24.4.2 FireWire interface - which is why I posted - just looking for someone/anyone else who is successfully using it in Win 10.
     
    The issues are not with Sonar - as far as I can tell - the issues seem to be squarely within the drivers from Presonus - and the technical support folks at Presonus have pretty well punted on this one - they claim it is a Windows issue - but have supplied no evidence of that.
     
    So - if I can locate anyone else using this interface in Win 10, it would mean that there should be some kind of way to get it to work on the computer it is currently not producing audio output on.
     
    Thanks, 
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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