HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Video"?

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camgrah86
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2016/09/05 00:40:01 (permalink)

HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Video"?

     I purchased SONAR Platinum back in June with the life time updates, but I am not able to find out how to access the FREE video "Advanced Workshop: Modern Drum Production in SONAR Video".  According to the Cakewalk website at the link below I am supposed to get it for free.  It says go to my command center, but there are no videos in the command center unless I am missing something. Can anyone shed some light on how I can access this video?  Thanks a million!
 
http://www.cakewalk.com/Products/SONAR/Advanced-Workshop-Modern-Drum-Production
 
"
Special offer: Buy or upgrade to SONAR Platinum through July 31st and get this video tutorial free ($39.99 value). Current SONAR Platinum customers will automatically get this video free through Command Center.
SONAR has evolved into a comprehensive drum production tool for today's producers and engineers. In this video tutorial, Cakewalk's Dan Gonzalez shows you how to record, edit, and mix drum tracks that can truly power your projects.
This tutorial covers all aspects of drum production: miking the drum kit, organizing your tracks during pre-production, editing and enhancing, creating drum samples, reinforcing drum hits, and mixing the entire session for the optimal listening experience.
SONAR's extensive editing tools, ProChannel analog-style mix console, and new Drum Replacer provide everything you need for modern, in-the-box drum production.
Special thanks to the band Undersea who recorded the drum tracks for this video at Mortal Music Recording Studios in Charlestown, MA."
 
Best Regards,
       Cameron Graham
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    telecharge
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/05 00:57:54 (permalink)
    Have you checked your account to see if it's there? https://www.cakewalk.com/My-Account
     
    You'll likely need to contact support. See this.
    #2
    KingsMix
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/05 13:50:30 (permalink)
    If I recall correctly , when I first got Sonar Platinum I actually had to contact tech support and they ended up emailing me the link to this video (the video is a download file).
    #3
    ampfixer
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/05 14:38:00 (permalink)
    I have a link in the command center for this.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
    WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig,  Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6 
    #4
    camgrah86
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/09 23:02:15 (permalink)
    ampfixer was the link listed your connected products?  Just wondering, because I don't see it there.  I am going to send a ticket to tech support. Hopefully this gets resolved ASAP. Last time I had a question they took like 2 months to respond and it was simple question about purchasing Platinum.  I almost didn't buy it, because of the wait time on it.
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    ampfixer
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/10 00:12:30 (permalink)
    Yes, it's in my connected products list.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
    WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig,  Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6 
    #6
    scook
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/10 00:31:24 (permalink)
    The product was released around June 2015 and added to Platinum users accounts at that time. I found the promo listed on KVR  http://www.kvraudio.com/news/cakewalk-offer-upgrade-to-sonar-platinum-get-advanced-workshop-modern-drum-production-video-free-30479 and it indicated the offer expired last year. I suspect the Cakewalk page linked above was never updated.
    #7
    ampfixer
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/10 14:06:56 (permalink)
    I'm not sure what you are talking about. It's in my list and I just DL'd it. It's a collection of about 25 MP4 videos in 5 folders. Could I post it some place so it could be DL'd?

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
    WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig,  Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6 
    #8
    scook
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/10 14:23:07 (permalink)
    It appears the offer is from July 2015 (not 2016) and the website has not been updated since then. Platinum owners around July 2015 have it in their account. If someone upgraded after July 2015 they would not have the product. I don't think it is a good idea for users to offer free copies of Cakewalk products. The video is on sale at the Cakewalk store.
    #9
    ampfixer
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    Re: HELP: How do I access my FREE "Advanced Workshop: Modern Drum Production in SONAR Vide 2016/09/10 17:44:41 (permalink)
    Cool, I see where you're coming from. Don't know what I was thinking.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
    WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig,  Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6 
    #10
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