Hearing things: computer and mouse noises through speakers and headphones

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filtersweep
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2012/10/30 23:58:29 (permalink)

Hearing things: computer and mouse noises through speakers and headphones

Hi all, 
I am hearing very low level (but none the less maddening) noises from inside my computer coming through both speakers and headphones. The noises seem to be related to the computer "thinking", drawing windows, accessing discs and, most noticeably and reproducibly, mouse movement which causes a zipper like sound.
 
I have found a few similar references in searching "computer noise", "mouse noise", etc., but none of the situations seems quite exactly like mine. In particular, I would say that this is NOT the sound associated with "computer whine" and not I don't think it seems necessarily related to the video card but I could be wrong.
 
I have replaced the power supply and the main fan. I thought for a long time that it may be related to my firewire interface with a non TI chipset on MOBO. I put in a dedicated TI card and still had problem. Eventually I upgraded my audio interface from m-audio 410 to a Roland Octacapture (USB) and the problem persists. I know that this is not a Sonar issue because it is present when Sonar is shut down and I just have the computer on without even having a stand alone VSTi running. If the computer is off and I play keyboard (Kurz PC3X) thru the Octacapture stand alone the sound disappears (duh!) so I know for sure it is coming "from" the computer.Interestingly, but probably not surprising, the sound will disappear if I use the digital outs on the Octacapture to feed my monitors (JBL 4328's).
 
The computer is a 2 year old Dell with i7, 3 hard drives (1 is eSATA - no diff if that is disconneccted), video card is a 1Gb nVidea running two 24" monitors in HD, Windows 7 (aero is on). Avast anti-virus (makes no diff if turned off).
 
Hoping to find any ideas or advice. I am loathe to swap vid card only to find that is not the culprit but I will if I have too. Is there any way in BIOS to bypass the vid card? I think the MOBO has intel video chipset but not entirely sure about that.
 
Brian
 
 
#1

24 Replies Related Threads

    noynekker
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 01:23:45 (permalink)
    And you've tried setting your Windows sound scheme in Control Panel to "no sounds" ?
    #2
    ducatibruce2
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 01:53:36 (permalink)
    Since using the digital outs to your monitors cures the problem I'd guess that your speaker cables are picking up electrical interference from the computer.

    Check that the speaker cables are routed as far away as possible from the computer cables (eg video monitor cables) or maybe invest in some speaker cables with better shielding.

    S8.5.3PE & X1d P Exp & X2P, Q6600 @3Ghz, 4GB DDR2, XP SP3
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    #3
    swamptooth
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 02:04:14 (permalink)
    any of your audio tracks input monitors turned on with the input set to the on-board microphone???

     
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    #4
    JClosed
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 04:11:57 (permalink)
    Sounds like RF interference. There are a couple of things you can do. First - make sure your computer is grounded. Secondly - make sure the monitor cables have a rf damping "block" (and -if possible- the cables connecting to the USB and Firewire too). You can also use a rf blocking device in the power cables, but I think this wont work, because it is not external rf related. Third - make sure your computer power supply is giving enough output to feed all hardware. Some "cheap" power supply's are not up to par and can give this problems. At last - there could be a problem with the motherboard design. Some computers are great for gaming or office use, but not for music.
    #5
    Anderton
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 04:22:52 (permalink)
    Have you connected a wire from the Octa-Capture ground connection to a ground point on your computer or uninterruptible power supply feeding your computer? You may need to experiment with where you connect the wire at the computer end. 

    Also, with audio-over-USB I've often found that the USB port on a motherboard can contribute noise. I solved this by buying a PCI card with four USB ports. Anything with audio goes into there, while components like hard drives, mice, keyboards,etc. plug into the motherboard ports.
    #6
    tacman7
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 09:41:16 (permalink)
    I was getting those noises when using the usb interface for my midi guitar setup, so I used the legacy midi and no problem.
    There was a cure, like adding a ground wire or something but I never used it.

    So you might try unplugging usb cables.

    I notice I get the same thing when I plug in my usb player to load songs on it and it shares the sound system with the computer.


    #7
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 23:15:02 (permalink)
    Thanks for all the responses! I had a bit of a "Doh!" moment this evening when I realized I have the Octacapture and JBLs hooked up by UNbalanced cables. It's not a long run but the Octacapture is rack mounted in the same cabinet where the computer is located. It is a tower design, just was convenient to put in the empty bottom of the rack, so the components and cables are in pretty close proximity. In fact, I think the problem became noticeable after I racked the Octa because I remember thinking , at first, that the problem was fixed, or nearly fixed, when I switched from firewire to USB. I don't have any long enough balanced cables to try out but I will be getting some very soon! Also will try grounding the Octa to the computer as Craig suggested (btw, I own the Octa thanks to your review Craig - and I have been very happy with it - much more versatile than my old 410 was!). I hope it isn't related to the MOBO USB (I had thought of that, but since the problem persisted after I switched the 410 to a separate FW card, I have been thinking it probably is not primarily a MOBO issue. But if above measures don't solve things I will be changing USB ports, looking for IRQ sharing with the videocard and adding a PCI USB card.
    This is a busy work week so it may be a few days, but I will report back with results of my experiments!
    #8
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/10/31 23:19:10 (permalink)
    Swamptooth,
    I had never even seen those damping blocks until I bought a new home theater amp a few months ago. I've never had an RF problem that I noticed before. Do they really do much?
    #9
    JazzSinger
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/01 17:18:36 (permalink)
    Tricky and not uncommon problem. I have even had a PC where this was audible through the earphone jack on the on-board sound chipset.
     
    But from your description, it seems you have a ground loop. Either your computer or your interface should be earthed, but not both.

    To test this, make up a short mains extension cable with no earth. Put it in line of your interface's or your computer's mains supply.

    DO NOT GRAB THE METAL OF YOUR INTERFACE, RACK OR COMPUTER DURING THIS TEST.
    #10
    maximumpower
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/01 17:58:33 (permalink)
    I had this issue when connecting my audio interface to an external power amp. I put a device, such as the  Behringer Micro HD400, in between my audio interface and the power amp and that solved the problem for me.

    Win 10 (64 bit), i7-2600k 3.4GHz , 8 GB RAM, SATA III (500GB SSD - System, 2TB WD Black - Data), Sonar Platinum x64, m-audio Profire 610

    #11
    vmw
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/01 21:27:55 (permalink)
    I had that problem and it took about 1 minute to fix.
    I had hooked a second line of the tcElectronics firewire to the inbuilt amp & speakers in to one of the Sony LCD screens using your everyday RCA to RCA cable with appropriate adapters on each end. I pulled out the secondary out RCA leads and noise stopped.
    So I went to my cable stash and got out 2 coax audio leads and used those leads to run the secondary to the LCD screen. Noise gone, the culprit was the RCA leads did not have shielding so picked up all RF from computer emission with the mouse being the major emitter.
    #12
    Splat
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/01 23:11:00 (permalink)
    It's Halloween isn't it?

    Sell by date at 9000 posts. Do not feed.
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    daveny5
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/01 23:16:37 (permalink)
    +1 to VMW

    Having good shielded cables will help. If you're using 1/4" to 1/8" adapters, you may want to replace that with a cable that has the correct plugs on it.

    Dave
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    #14
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 00:43:54 (permalink)
    Well I made it to GC tonite and picked up some TRS-XLR cables but they have made zero difference. I did buy the $12 Hosa cables instead of teh $45! Mogamis. Not sure if that makes a difference or not. Craig Anderton suggested grounding the octa to the computer. I hadn't even noticed that there was a grounding screw on the back before. I just did that and, after trying a few different spots on the computer chassis, it definitely does make a significant improvement. I can still hear the noise but it is probably reduced by about 60-75%. Funny, I thought that when I finally hit upon the solution it would totally fix the problem. Either I need to find a better grounding site or look for other causes of interference.
    #15
    daveny5
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 09:07:32 (permalink)
    Get an outlet tester. They cost about $5 at Home Depot. They look like a plug with 3 LEDs on it. It will tell you if your electrical outlet is wired correctly.

    Dave
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    #16
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 10:26:43 (permalink)
    Good idea. I am wondering if my house ground isn't a bit sketchy!
    #17
    jbow
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 10:30:03 (permalink)

    Get an outlet tester. They cost about $5 at Home Depot. They look like a plug with 3 LEDs on it. It will tell you if your electrical outlet is wired correctly.

     
    I had this proble where I used to live and it was a new house... every outlet and switch in the house had a loose ground wire. Make sure the outlet is NOT HOT, take the cover off and see if the ground wire is loose.(Sometimes a checker will test it OK even if the ground wire is loose... but it will still cause noise). If it is loose you may want to start checking all the outlets and switches because loose ground wires will cause electrical noise even if you aren't using them. Dimmer switches will make a lot of noise too. This all may be unrelated but I thought I'd post it. I hope you get it sorted out quick, I know this sort of thing can be really frustrating. Keep asking for help if you don't get it fixed... good people here!
     
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    #18
    Beepster
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 10:42:27 (permalink)
    I'm curious... do you have a power filtering power strip or UPS or are you plugged directly into the wall? If you are plugged directly into the wall I highly recommend at the very least getting a high quality surge protecting/power filtering power strip but if you have the dough a good uninterruptable power supply (with surge protection and filters) is even better. It may not solve all your problems and you should still get your house wiring checked (if things aren't grounded properly it's against code and a fire hazard as well as being potentially catastrophic for you gear) but they are worth it for the peace of mind alone. The good ones come with insurance for the equipment hooked up to it.

    I picked up a nice Belkin power strip from Amazon for pretty cheap ($30 IIRC) which has $10,000 equipment insurance. Still gotta get a UPS but they are much pricier and weigh so much the shipping costs are prohibitive so until I can get my sorry arse to a proper computer store it ain't gonna happen.

    Also I had a lot of noise problems until I picked up some balanced monitor cable but it seems you've already covered that. Cheers.
    #19
    Beepster
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/03 10:44:30 (permalink)
    And people who do their own wiring without knowing what the heck they're doing really BEEP me off. People die from that kind of stuff.
    #20
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/04 21:55:36 (permalink)
    I am making progress! I have discovered that the problem is ONLY pesent when I have audio cables plugged into the Kurzweil (and octa, of course). Interestingly (to me) the Kurweil does not even have to be powered on for noises to appear at the monitors. If I unplug the audio cables from the Kurz - SILENCE! - even if I have Dim Pro running and using my Remote SL for midi input. Therefore, I have to conclude that the audio cables from the Kurz are acting like antennae for RF interference. I have tried every audio cable in my arsenal (nearly all are unbalanced but there was one short pair of balanced cables). Some are better than others, none are perfect. The balanced cables I thought might be the solution but they are no better than average. That said, they are probably pretty cheap balanced cables. I really don't even know what I ever bought them for. So, unless someone has a better suggestion, my next step will be to get some decent balanced cables and see what happens! Once again, thanks for all of the suggestions!
    #21
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/12 22:21:37 (permalink)
    Time to summarize. Over the past 10 or 12 days I have totally taken my system apart and reassembled. I have looked inside the computer and found a massive tangle of wires but nothing I can really do anything about because it is a very tight mini-tower case. I have changed over to all balanced cables for audio. I have removed the Octa from the same cabinet that holds the PC. I have paid attention to cable nmanagement and minimized power and audio cables in proximity to one another. And STILL I have noise. As mentioned earlier, grounding the Octa to the PC did help somewhat. Also unplugging audio outs from the Kurz silences everything but iis obviously not a great solution.  Also, grounding the Octa to the Kurz chassis does nothing BUT grounding it to the metal on the outside of the balanced audio cables at the Kurz outputs results in SILENCE! (better than grounding to PC). So, maybe it's not rf picked up by the cables but some sort of grounding issue between the Kurz and the Octa?? (Obviously I am ot an electrical engineer!). For now, I am grounding the Octa to the audio cables at the Kurz which sounds good but looks weird! I remain open to other, better solutions!
    #22
    Beepster
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/12 22:47:48 (permalink)
    I think you just have dirty power coming from your wall outlets. A proper USP that filters the power is your best bet if you can't get an electrician in to check things out.

    You should NOT be getting that much noise... period. Good luck.
    #23
    ducatibruce2
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/13 06:32:03 (permalink)
    Also unplugging audio outs from the Kurz silences everything ...

    If you're unplugging them at the Kurz then it's possible there's a fault in the Kurz generating noise or the Kurz is what is picking up the interference - does the noise stop with the Kurz plugged in but powered down?

    S8.5.3PE & X1d P Exp & X2P, Q6600 @3Ghz, 4GB DDR2, XP SP3
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    #24
    filtersweep
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    Re:Hearing things: computer and mouse noises through speakers and headphones 2012/11/13 22:24:12 (permalink)
    Powering down the Kurz doesn't really make any difference. Unplugging the Kurz quiets things down a little bit. Thinking that the Kirz might be the whole problem. Possible that there is some sort of ground issue with the Kurz that is causing all this. The noises are definitely coming from the computer (moving the mouse makes an obvious zipper sound, the rest is sort of a rythmic chick-chicka-chick kinda sound) but the are only there when the audio cables are touching the outputs of the kurzweil. BTW, I know it isn't the Octa because I had the same problem with my old m-audio 410. FWIW, the system is all plugged into a Furman rack rider power conditioner - I don't know if that makes any difference at all in terms of power quality.
    #25
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