Helpful ReplySOLVED! Help! Can't Get The Maschine Controller To Operate Properly Inside Of Cakewalk (CxB)

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godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/18 10:45:17 (permalink)
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samson7842
As much as I hate to admit it. The number of Cakewalk users, who also use an NI controller, may not be enough to justify a "must fix quickly" call to action from them.



You're right
even if its a quick fix, would they be able to release a temporary patch for the Users affected, or do we wait for the next release 
pity there's not enough of us to exert more pressure

gordo

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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/18 18:12:19 (permalink)
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How many on this forum struggle with this?

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soundsubs
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/18 20:49:30 (permalink)
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Glad I checked in here, because I thought I was the only one.
Mk3 controller, CbB (latest), and no other changes.
I'm having this exact same issue, white pads, trigger MIDI, works in standalone and other instantiations.
 
I've removed drivers, re-installed, etc., but nothings worked.
Haven't found a fix, yet.
MIGHT be a Microsoft patch that's at fault, but i'll continue to check here for fixes.

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Win 10 // Dell Xeon's | RME UFX | Maschine 2.3 | Virus TI | Roland System-1 
 
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Horsefight
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/18 20:57:58 (permalink)
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I've got the same issue with KK S61 Mk2. I thought it was something I'd done so I got out a laptop I occasionally use for recording, on which I haven't installed CwB and won't have the latest Komplete software etc, and it still did the same thing, so it seems like it is more to do with a windows update or the VC++ redistributable that people have mentioned than anything CwB or NI have done.
 
I've also tried the drivers/firmware etc., even rolling back some windows updates temporarily
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Bigdogs
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/18 21:09:04 (permalink)
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I'm having the same issues, with Mk II Maschine Mikro and Mk1 Kontrol S61
Simon

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godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/19 07:18:42 (permalink)
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Wow suddenly there's hundreds of us - well a handful at least😀
 
Native Instruments seem to be the only ones who are working on this problem at the moment
so if anyone out there wants a quicker fix -  I would suggest contacting the NI Support group so that they know there's more than just a couple of us that are affected with this problem
 

gordo

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ØSkald
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/19 09:27:32 (permalink)
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Yeah. It help to get the troups together in formation.

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samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/19 16:17:46 (permalink)
+2 (2)
Yes! Everyone with this problem needs to contact Native Instruments and Bandlab! The more of us, the better.

Lateef Murdock
 
Gear:
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i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
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Steinberg UR22
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samson7842
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Re: Can't Get NI's Maschine Controller To Operate Properly Inside Of Cakewalk (CxB) 2018/06/19 16:25:11 (permalink)
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Everyone else with this problem should contact Native Instruments and Bandlab as soon as possible. They will fix it quicker if they know it's not just an isolated problem.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#99
samson7842
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/19 16:29:44 (permalink)
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Accidentally duplicated my last post. Sorry.
post edited by samson7842 - 2018/06/19 22:31:27

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
Horsefight
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 01:01:17 (permalink)
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Yeah, I've raised it with NI, no response yet, beyond the acknowledgement email, and just raised it with BL.
 
Cheers
ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 05:35:30 (permalink)
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My case is now at the dev team at NI. No news or info at all. It is more than a month ago I started talking whit them. And they sendt it to dev team some weeks ago.
They did close the service thread tho dont know why.

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samson7842
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 08:11:44 (permalink)
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Has everyone complained to Bandlab, also?

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
godino
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 15:06:46 (permalink)
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Sorry no good news - just received this from Native Instruments(in italics below)
In my previous email to NI  - I sent the Customer support agent a link to this thread in the Forum
-----------------------------------. 
I see that particular user was in contact with our American support.  While you and another user are in contact with us here in Berlin.
I have no information about their reproduction however.  We do not always sync with them.  I´ve requested that they include all their information in the bug report that I created
 
So currently it is in the developers backlog.  Unfortunately that means we must wait.  It´s not high on the priority list unfortunately as it´s not even defined if the problem is the controller or Cakewalk.  I could not even guess how long it might take.
I have your contact details here so I can get back to you as soon as we have an update (Please note that this service ticket will close after some time automatically but you can still reply as can I still write to you to update you on any news). 
-----------------------------------
post edited by godino - 2018/06/20 22:05:51

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
adztrax
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/20 16:23:23 (permalink)
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Im Also having the same issue.  I have the S61mk1 and mk2.  Both keybaords are not working with the Komplete VST inside of Sonar (Platinum or Cbb) but are working correctly with Ableton and Komplete standalone.  The issues i have is it works fine as a midi controler but when opening Komplete VST the keybaords display goes blank (does not display "browse" and the browse button doesnt work.  the Light guide on keybed stays blue.  when i manually load an instrument via the mouse, the keyboards light bed doesnt change and key swaps arent visually shown along with the keyboard screen still blank and not mapped as it usually is with parmeters from the instrument.    i have rest the pc, reinstalled all programs from fresh. This doesnt work.  I have contacted NI with a full explanation of the issue and scenarios, to which they replied "i'd like some more info on the issue, so your saying the lights arnt working"? frustrating to have to basocally send the original email yet again with the explanation of what the issue is.  Anyways, no reply back yet.  Cbb support replied back to me and suggested it may be due to a windows update.  All i know is its not working. 
azslow3
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 16:57:34 (permalink)
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godino
So currently it is in the developers backlog.  Unfortunately that means we must wait.  It´s not high on the priority list unfortunately as it´s not even defined if the problem is the controller or Cakewalk.  I could not even guess how long it might take.

Its pretty defined... since the communication between the controller and VST is done COMPLETELY APART FROM THE DAW (unlike f.e. MIDI learn, played keys in other VSTs with other controllers), the problem is inside NI world for sure (on the controller, on the VST side or on both).
Yes, it seems like Cakewalk influence NI internal communication some way it stop working. Can be whatever, from MS Runtimes till the method (time/count) of VST instantiation. But NI part should be fault tolerant to that and only they can debug what is going on.
 
If 30-100 people buy NI keyboards and send them back as BROKEN ("display goes black when I try to control VST"), I guess that can raise the priority. That is not going to work for Bandlab, since it is free 
 
Do not forget to make bigger "noise" on other forums: "NI hardware??? My device is a door stopper now... support say they have no idea why and no willing to fix...", "AKAI rules, NI sucks!", "Light guide? My exemplar produce no lights at all!", etc.

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ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 18:00:53 (permalink)
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azslow3
godino
So currently it is in the developers backlog.  Unfortunately that means we must wait.  It´s not high on the priority list unfortunately as it´s not even defined if the problem is the controller or Cakewalk.  I could not even guess how long it might take.

Its pretty defined... since the communication between the controller and VST is done COMPLETELY APART FROM THE DAW (unlike f.e. MIDI learn, played keys in other VSTs with other controllers), the problem is inside NI world for sure (on the controller, on the VST side or on both).
Yes, it seems like Cakewalk influence NI internal communication some way it stop working. Can be whatever, from MS Runtimes till the method (time/count) of VST instantiation. But NI part should be fault tolerant to that and only they can debug what is going on.
 
If 30-100 people buy NI keyboards and send them back as BROKEN ("display goes black when I try to control VST"), I guess that can raise the priority. That is not going to work for Bandlab, since it is free 
 
Do not forget to make bigger "noise" on other forums: "NI hardware??? My device is a door stopper now... support say they have no idea why and no willing to fix...", "AKAI rules, NI sucks!", "Light guide? My exemplar produce no lights at all!", etc.


But what if Cakewalk has a sandbox way of handling VSTs? They deny al access outside of Cakewalk? I have a feeling that is the problem! 

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scook
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 18:29:43 (permalink)
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Jarsve
But what if Cakewalk has a sandbox way of handling VSTs?

They do not in any sense that I know. Otherwise, badly behaved plug-ins would not bring down the DAW as they do. There would be no need for special plug-in handling during safe mode. Noel has mentioned on more than one occasions they do not because of the overhead involved.
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 20:11:35 (permalink)
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scook
Jarsve
But what if Cakewalk has a sandbox way of handling VSTs?

They do not in any sense that I know. Otherwise, badly behaved plug-ins would not bring down the DAW as they do. There would be no need for special plug-in handling during safe mode. Noel has mentioned on more than one occasions they do not because of the overhead involved.


ok

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Horsefight
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/20 20:25:05 (permalink) ☄ Helpfulby Jarsve 2018/06/21 22:45:04
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I'm pretty sure it's a windows update, it's doing it on my laptop which has never had CBB on it (it has the latest platinum). So it's down to who has to do the work of changing the existing code to work with the underlying changes in the OS, my money (being a software dev) would be BL since it works in other DAWs and standalones.
 
The problem being, in cases like these, both sides will point at each other for the job of fixing it.
Horsefight
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/21 02:11:29 (permalink)
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Just now from Bandlab:
 
Hi James,

Thanks for reaching out. We're sorry for the frustration. Our engineers are aware of this issue and are working on a fix at the moment.
 
And then some email template stuff, sounds positive though
azslow3
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/21 06:55:01 (permalink)
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Jarsve
But what if Cakewalk has a sandbox way of handling VSTs? They deny al access outside of Cakewalk? I have a feeling that is the problem!

If someone knows any methods for sandboxing in Windows, I would like to read about that. From my current knowledge, they "protect" themselves a bit (like registry writing) and allow the definition of inter-process objects access rights. But I have not found anything in direction of per-device access rights or per application fine tunable system access rights (as in Linux).
I mean other then start VST in a separate process, I do not see any possibility for a DAW to restrict what VST does, in particular restrict UNKNOWN way of NI VST to communicate with some other NI daemon/driver.
 
Horsefight
 So it's down to who has to do the work of changing the existing code to work with the underlying changes in the OS, my money (being a software dev) would be BL since it works in other DAWs and standalones.

When my mobile phone has no connection is the nearest forest but works fine in the town, I do not blame the forester Well, he can ask the net provider to install additional transceivers, but in general that is outside of his responsibilities...
 
Note that originally the DAW was responsible for any communication between MIDI devices and VSTs.
NI has "stolen" that functionality from the host. That has advantages and consequences. One of the consequences, they can not blame the DAW if they fail in such communication.

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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/21 23:00:44 (permalink)
+1 (1)
But if this came with the Windows 10 April update?
I mean. It might not be that Cakewalk has made a sandbox feature. But that they use something that is now hindered by the new Windows 10 April update. I don’t think it had this problem before that.
And trying to protect one part in this over the others, is not constructive, while most of us just want to think out loud so we might find some new info that can bring a solution.
I don’t care who is to blame or win and argument without any real progress. Only that we find a solution for this, and maybe make BandLab and Native Instruments make some bonds.

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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/21 23:19:03 (permalink)
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Either way, Bandlab have confirmed they're working on a fix, so fingers crossed:
 
"You're welcome James! We'll provide you with an update or a backend update via the BandLab Assistant in the future once a fix is in place for this issue."
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/22 12:05:38 (permalink)
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Did anyone of you have this problem before Windows 10 April update?
I have heard some complaints of this update, that it is breaking things like this.

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godino
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/22 14:22:23 (permalink)
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Jarsve
Did anyone of you have this problem before Windows 10 April update?
I have heard some complaints of this update, that it is breaking things like this.


I wondered about the windows 10 update in april
I have had a few problems after this update was installed on my system
and I certainly didn't have Maschine controller problem before this update was applied
 
You are right Jarvse - It is worth keeping an open mind
post edited by godino - 2018/06/22 16:58:33

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/22 21:39:22 (permalink)
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Here is a video, one of many, explaining issues and concern of the Microsoft community.


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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/25 11:22:50 (permalink)
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Nothing

Asus TUF Z370-Pro Gaming, Bugera Trirec Infinium, Cakewalk Platinum, Corsair RM750 750W, Corsair Vengeance DDR4 4x8GB, Gigabyte GTX 960 2GB, Genelec 6010A with 5040A sub, Ibanez AEG10II BK, Ibanez Iron Label RGIR27E BK, Ibanez Iron Label RGIR28FE BK, Ibanez RG550 RF, Ibanez RG570 FMCS, Ibanez SR506 BM, Intel Core i7 8700K, USB, NI Komplete 11 Ultimate with Kontrol S61, Samsung 960 EVO M.2 NVMe SSD, Samsung SSDs 840 EVO 1TB, Toontrack EZdrummer 2, Toontrack EZMix 2, Toontrack Superior Drummer 3, UA Apollo Twin Duo, Windows 10 Pro
ØSkald
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/25 11:23:14 (permalink)
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Here is from NI...


Marcel S. @ NI (Native Instruments)

Jun 25, 13:08 CEST

Could you please send me the forum-link in question? In the meantime I shall notify our development about your assumption.
Best regards,
Marcel S. @ NI
post edited by Jarsve - 2018/06/26 13:02:15

Asus TUF Z370-Pro Gaming, Bugera Trirec Infinium, Cakewalk Platinum, Corsair RM750 750W, Corsair Vengeance DDR4 4x8GB, Gigabyte GTX 960 2GB, Genelec 6010A with 5040A sub, Ibanez AEG10II BK, Ibanez Iron Label RGIR27E BK, Ibanez Iron Label RGIR28FE BK, Ibanez RG550 RF, Ibanez RG570 FMCS, Ibanez SR506 BM, Intel Core i7 8700K, USB, NI Komplete 11 Ultimate with Kontrol S61, Samsung 960 EVO M.2 NVMe SSD, Samsung SSDs 840 EVO 1TB, Toontrack EZdrummer 2, Toontrack EZMix 2, Toontrack Superior Drummer 3, UA Apollo Twin Duo, Windows 10 Pro
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/25 20:24:44 (permalink)
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Heard from Bandlab over the weekend. They had me try a few things as more of a diagnostic measure, I think. None of them worked. But, I wasn't expecting them to. At least I know Bandlab is working on the problem. Between them and NI, maybe we'll get a fix sooner than later.

Lateef Murdock
 
Gear:
Dell XPS 8700
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Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
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Steinberg UR22
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Melodyne 4 Studio
Various other fiddly bits
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