Helpful ReplySOLVED! Help! Can't Get The Maschine Controller To Operate Properly Inside Of Cakewalk (CxB)

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ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/04 20:13:49 (permalink)
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azslow3
The documentation provided by NI is effectively useless for any troubleshooting. I hoped someone with the device can give you an advise, but since CW/NI/other users keep silence...
For some "hints" in other DAWs, I suggest to try the following:
 
1) DISABLE all MIDI input and output ports related to S61 in Sonar preference (including normal MIDI port, it will no longer work as a MIDI keyboard then, I know).
2) Close Sonar.
3) start Komplete Kontrol standalone. Check it see S61
4) close Komplete Kontrol standalone.
5) start Sonar, add Komplete Kontrol VST. Does it see S61?
 
----
The background: in Ableton, install instructions for MK1 suggest ports should be set for corresponding surface script. But for MK2 they explicitly mention that ports should not be set. So my idea is that when Sonar opens these ports, they are blocked for Komplete Kontrol. That is just a pure speculation, I know, but it is easy to check...


It didn't work. Would like to install a older version of Komplete Kontrol. Like version 1.9.3 — 2017-12-19.

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#31
azslow3
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/04 21:55:14 (permalink)
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Well, sorry that has not worked...
 
Can we check another direction: is Sonar allowed to do networking? To be sure, you can disconnect the computer from the internet (physically) and temporarily switch off firewall completely. Otherwise check black/while lists in the firewall. I guess it should be allowed to be server/accept incoming connections. Are you using standard Windows firewall or different one?
 
Related:
1) what exactly happened when you press "Connect" (keybord) button on the top of KK window?
2) what exactly happened when you press "Instance" on the keyboard, any changes on the display
 
----
The background:
I know that sounds weird, but there is a rumor in the Internet MK2 is OSC based. It seems like your pictures are for MK1 (I have seen both on pictures only...), but it can happened they use common OSC (network based) schema in newer KK/drivers. If KK tries to register/connect to NI device driver throw network stack, it works with rights of the program it is running in, in this case Sonar. So if Sonar is not allowed to be "network service", KK can fail.
 

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#32
ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/05 04:57:02 (permalink)
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It did not change anything.
I am using the Windows Defender Firewall.
 
1 and 2. The screen on the keyboard lights a little, but no info is shown. but that is just on the first klick. after that it is dead. Opening the VST again reset this behavior.
 
This might help a little
 
The Keyboard driver/Komplete Kontrol app provides 3 MIDI channels.
 
Input/Outputs:
Komplete Kontrol - 1
Komplete Kontrol EXT - 1
Komplete Kontrol DAW - 1
 
Komplete Kontrol - 1 is normal MIDI from the note keys.
The Komplete Kontrol DAW - 1 I guess is for the special features on the keyboard.
 
Strange note. When loading a new sound in the Komplete Kontrol VST, it shows loading something on the display on the Keyboard.

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#33
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/05 08:37:41 (permalink)
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I have not heard anything back since I sent Mike the information he asked for. I even sent a follow up email to make sure he recieved my last email.

We're coming up on 2 weeks and I've not been able to use Maschine inside of Sonar. Not good.

I'd hope that last update would correct the problem. But, it's still there. I hope they're working on it.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#34
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/05 09:08:56 (permalink)
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+1
 
Think I will drop Ni and Bandlab another email today
 
Its a bit frustrating because although I can use the Maschine software The controller is unusable and lit up like 'Jumbo jet' console!

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#35
azslow3
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/05 10:18:28 (permalink)
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I slowly run out of ideas...
KK (including VST) is not using MIDI ports to communicate with the keyboard (updating the display, reacting on knobs, etc. they use MIDI ports/MIDI routing in the DAW for in/out MIDI notes, PB and other MIDI input). They are using some proprietary, nowhere described internal communication between the program (KK) and drivers for S61.
 
So the bug is on NI side. Sure, when KK VST is running inside Cakewalk, Cakewalk can implicitly trigger that "bug". So far we have checked:
* unexpected for KK MIDI port blocks (by disabling all MIDI ports in Cakewalk)
* blocked network based communications (by disabling firewall)
 
and for me, the only other reason can be run-time libraries Cakewalk loads which are somehow incompatible with KK VST. It tries to contact the keyboard (you observe some "blinking"), some call fail and KK just stop an attempt to communicate (silently, who cares to inform user about own bugs these days...).
There is not much normal user can do to trace such problems. If you are a bit advanced in computing, you can try to find which run-times libraries KK depends on (probably some MS VS) and try to install the latest versions of it(them).
 
But better continuously troll NI, with pure statement "KK VST does not see my S61 MK1!". WITHOUT specifying in which DAW, that should be irrelevant. Since they know how KK communicates with S61, may be they can give some hints what to check in the system, which run-times to check/update, etc.
 
It can also help to find more DAWs in which that VST does not work for you: check Reaper (portably install will not pollute your system), Tracktion and Mixcraft (these will pollute the system...).
 
Note that NI claims "Full plug-in Control" for ANY host, including "unsupported". So "we are not supporting..." is not an argument.
 

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#36
ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/05 14:58:04 (permalink)
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Thanks. Yeah they do.
 
Do you think that a clean Windows 10 install will fix the problem? I have time to do so, but hesitate as it is much work since Komplete and such takes lots of time to install on a fresh Windows.

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#37
ØSkald
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/05 17:06:46 (permalink)
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do that

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#38
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/05 18:19:18 (permalink)
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I've broke out the Studio One license I had lying around. Maschine has become so integral to my workflow for my current project (a remix) that I started using S1 just so I could use Maschine like I want. Sucks that I have to do that. Cakewalk is my weapon of choice.

Would be nice to get some kind of update on what's going on.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#39
azslow3
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/05 20:31:16 (permalink)
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Since you are not alone with NI hardware/software problem in Cakewalk and KK VST works in other DAW, I think that is unlikely Windows installation problem.
I can you can check with another computer (you will need just basic Cakewalk and basic KK for such check), that can be simpler way to check the dependency from your particular computer/windows.
But just in case, check that you do not have not MS antivirus or some other "protecting" software running. These programs can trigger all imaginable and not imaginable effects...

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samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/06 17:24:19 (permalink)
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I submitted a help request yesterday. I received a confirmation that they've received my request, but nothing from tech support just yet.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#41
samson7842
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Re: Can't Get NI's Maschine Controller To Operate Properly Inside Of Cakewalk (CxB) 2018/06/06 17:42:59 (permalink)
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I have not heard anything back since I sent Mike the information he asked for. I even sent a follow up email to make sure he recieved my last email.

We're coming up on 2 weeks and I've not been able to use Maschine inside of Sonar. Not good.

I'd hope that last update would correct the problem. But, it's still there. I hope they're working on it.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#42
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/06 21:48:16 (permalink)
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May have some news for you tomorrow
 
NI are patching into my system 
I will let you know what happens - fingers crossed!

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#43
ØSkald
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/06 23:00:59 (permalink)
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godino
May have some news for you tomorrow
 
NI are patching into my system 
I will let you know what happens - fingers crossed!


That sounds great. That is Kompete Kontroll program patch right?

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#44
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/06 23:09:17 (permalink)
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not sure what they will be doing, trying to find the problem I suppose
 
but I will report back tomorrow

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#45
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/07 08:30:06 (permalink)
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Cool. Any feedback about this issue is appreciated. Wish the support team here were a bit more communicative. Haven't heard anything back since the first and only email response to my original complaint.

Doesn't need to be a detailed report. Just a note acknowledging they're looking into the issue works for me. But, whatever.

As long as it gets fixed, I don't care where the solution comes from.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#46
red_dwarf
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Re: Can't Get NI's Maschine Controller To Operate Properly Inside Of Cakewalk (CxB) 2018/06/07 10:04:57 (permalink)
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Got the same problem - slight difference is that none of the buttons are illuminated. Screens are backlit, but blank, buttons trigger sounds. Works fine in S1 4 and stand-alone. Tried switching every midi option off and back on in Cakewalk, but no joy. I've never had much luck with NI's hardware and Sonar/Cakewalk - connecting my S49 controller keyboard to an existing project in Sonar causes midi routing to go haywire, i.e. existing midi tracks play on different VSTs and the S49 plays one or more random existing VSTs. Hope someone has an answer for the Maschine problem soon.
#47
azslow3
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Re: Can't Get NI's Maschine Controller To Operate Properly Inside Of Cakewalk (CxB) 2018/06/07 13:39:04 (permalink)
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red_dwarf
 connecting my S49 controller keyboard to an existing project in Sonar causes midi routing to go haywire, i.e. existing midi tracks play on different VSTs and the S49 plays one or more random existing VSTs.

Have you tried the latest update? They mention some improvement on that. Not that "plug&play" hardware while CbB/Sonar is running is a good idea...

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#48
ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/07 14:08:53 (permalink)
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Sorry for the delay. I just herd NI was testing some fix, so i am waiting on that in hope for a solution.

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#49
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/07 17:31:01 (permalink)
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Hi
 
Not alot to report
 
NI logged into my pc, for about 90 minutes at lunchtime
They initially checked my settings were correct and that all the software was up-to-date and sat in the correct libraries, and when satisfied tried various options to try and make CbB  talk to the Maschine controller
but no luck I'm afraid
 
NI seem to think that there may be some  kind of wrapper around the vsti stopping communication with the controller
(Probably due to a recent cakewalk change)
They ended the session by taking a CbB dump to review
The plan is to analyse the dump then communicate with Cakewalk to try find a solution
 
Can't really fault NI they have spent a .lot of time on this problem(that probably isn't their fault)
Good service
If I hear anything else I will post
 
Thanks
 

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#50
ØSkald
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/07 17:36:26 (permalink)
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godino
Hi
 
Not alot to report
 
NI logged into my pc, for about 90 minutes at lunchtime
They initially checked my settings were correct and that all the software was up-to-date and sat in the correct libraries, and when satisfied tried various options to try and make CbB  talk to the Maschine controller
but no luck I'm afraid
 
NI seem to think that there may be some  kind of wrapper around the vsti stopping communication with the controller
(Probably due to a recent cakewalk change)
They ended the session by taking a CbB dump to review
The plan is to analyse the dump then communicate with Cakewalk to try find a solution
 
Can't really fault NI they have spent a .lot of time on this problem(that probably isn't their fault)
Good service
If I hear anything else I will post
 
Thanks
 


I totally agree. The one i talked to was a little nagging in the start because he thought that I wanted the KK to do all the things only Cubase and som more programs can do. But is not supported for CbB/Sonar. But when I managed to explain that this was the function that is supported by any DAW he was really helpful and nice.

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#51
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/08 09:08:58 (permalink)
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At least someone is working on it. I've not heard anything back, yet. But, as long as they're dealing with it, it's cool. Just fix it and tell my where to get the patch so I can get back to using my weapon of choice (CxB).

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#52
azslow3
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/08 09:50:04 (permalink)
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godino
Can't really fault NI they have spent a .lot of time on this problem(that probably isn't their fault)

Note that NI communicates with own devices:
* directly, so VST Host/DAW should not be able to make the communication worse or better. Till NI has a bug...
* the way they communicate is undocumented proprietary. They give absolutely no hint to users which technology is used nor what to check in case of problems.
 
That makes the system a "black box", which in this case is simply broken. I mean such failures are definitively their fault.

Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
www.azslow.com - Control Surface Integration Platform for SONAR
#53
samson7842
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Re: Can't Get NI's Maschine Controller To Operate Properly Inside Of Cakewalk (CxB) 2018/06/08 17:15:44 (permalink)
0
I still have the same issue.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#54
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/08 23:45:31 (permalink) ☄ Helpfulby samson7842 2018/06/09 02:14:28
0
Been playing about rolling back Sonar Platinum to previous versions(using Command Centre)
 
If you go back to the Newburyport release  Maschine 3  works as a Vsti/soft synth within Sonar 
 
don't know if this is any help, but until the problem is solved, if you really need to use the Controller within Sonar - this version seems to work.

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#55
samson7842
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/09 02:17:41 (permalink)
0
godino
Been playing about rolling back Sonar Platinum to previous versions(using Command Centre)
 
If you go back to the Newburyport release  Maschine 3  works as a Vsti/soft synth within Sonar 
 
don't know if this is any help, but until the problem is solved, if you really need to use the Controller within Sonar - this version seems to work.


Thank you. I'm going to do that on the next track. I'm finishing up what I've been doing using Studio 1. But, I still prefer Sonar for what I do.

Lateef Murdock
 
Gear:
Dell XPS 8700
i7-4770 3.9 GHz
24 GB Dual Channel DDR3 160MHZ 4DIMMs
Windows 10 64bit
Cakewalk (CxB)
Sonar Platinum
Studio One 4
Komplete 9 Ultimate
Maschine 2.7 MK3
Edirol PCR 500
Roland A-300 Pro 
Steinberg Virtual Guitarist 2
Virtual Guitarist Silk
Virtual Guitarist Amber
Virtual Guitarist Iron
Steinberg UR22
Waves Gold
Melodyne 4 Studio
Various other fiddly bits
#56
mrhodes100@aol.com
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/09 06:51:18 (permalink)
0
I have the same problem with the Komplete Kontrol S61 MK2 keyboard and Maschine studio.

Windows 10 64
Sonar Platinum
Intel i7 3.4 GHz
Ram 16 gb
ACER T232HL
 
#57
godino
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Re: Help! Can't Get Maschine To Work Properly As A VST Inside Cakewalk (CxB) 2018/06/09 08:53:39 (permalink)
0
May be worth reporting to NI helpdesk
The more people report this problem the better chance of a fix

gordo

Sonar Platinum - intel I7 7700K - Windows 10 home 64 bit - focusrite 214i -  Roland Guitar Synth GR55 - Maschine Mk3 - Oxygen8 keyboard - Guitars basses etc
#58
ØSkald
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/09 12:35:51 (permalink)
0
I did check KK on another computer.
 
The problem is the same on a different computer with same Windows (latest Windows 10) and CbB. That had not any other DAWs installed.
 
It is a Surface Pro with 128 GB of storage. There is just one USB on Surface, so I just plugged inn the keyboard but no external audio cards.

Asus TUF Z370-Pro Gaming, Bugera Trirec Infinium, Cakewalk Platinum, Corsair RM750 750W, Corsair Vengeance DDR4 4x8GB, Gigabyte GTX 960 2GB, Genelec 6010A with 5040A sub, Ibanez AEG10II BK, Ibanez Iron Label RGIR27E BK, Ibanez Iron Label RGIR28FE BK, Ibanez RG550 RF, Ibanez RG570 FMCS, Ibanez SR506 BM, Intel Core i7 8700K, USB, NI Komplete 11 Ultimate with Kontrol S61, Samsung 960 EVO M.2 NVMe SSD, Samsung SSDs 840 EVO 1TB, Toontrack EZdrummer 2, Toontrack EZMix 2, Toontrack Superior Drummer 3, UA Apollo Twin Duo, Windows 10 Pro
#59
pwalpwal
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Re: Native Intruments Komplete Kontrol VST and Hardware wont work 2018/06/09 13:24:15 (permalink)
0
have you tried this http://forum.cakewalk.com/FindPost/3763523 (rollback to Newburyport version, Maschine works again) - could be related?

just a sec

#60
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