Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar!

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Ghoul
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2012/06/24 10:09:21 (permalink)

Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar!

I can't figure this out! Reinstalled, uninstalled, cleaned reg, nothing is working :\

inputs arent picking up any sound, outputs not playing imported music. 

Anyone else having trouble with this update? I'm running Sonar X1 Producer on Windows 7 all updated on a 64x machine. 
post edited by Ghoul - 2012/06/24 10:11:13

OS: Windows 7
MOBO: ASUS M4A88T-V EVO/USB3 AM3 AMD 880G HDMI USB 3.0 ATX AMD  
CPU :AMD Phenom(tm) II X6 1100T Processor
CPU SPEED (GHZ): 3.37
SYSTEM MEMORY (GB): 8
GPU: AMD Radeon HD 6900 Series (unlocked)
HARD DISKS: 300GB Internal boot drive w/ programs,  1TB Media drive, 3TB external backup
SOUND CARD: PreSonus Audiobox USB 2x2
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    Kalle Rantaaho
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/06/24 10:27:30 (permalink)
    ...and you have checked all the settings in the Preferences dialogue?
    Recording-  and playback timing master etc. and only Audiobox selected?

    The settings can sometimes slip off even though you don't do anything to them.

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
    The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
    #2
    daveny5
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/06/24 10:30:10 (permalink)
    Did Windows recognize the Audiobox? Check the Windows Device Manager in the Sounds section. If you're running Windows 7 64-bit, then you must have the 64-bit drivers for the Audiobox. 

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
    Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
    Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
    Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
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    #3
    hoggybear
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/06/27 22:36:10 (permalink)
      I'm having the same problem. Updated the drivers for my audiobox usb and blam... nothing works in sonar. I contacted support and they said they no longer support 8.0 pro. thanks a lot guys. Windows says the device is working fine. Kontakt works just fine stand alone (after turning the device on) It works fine everywhere except Sonar. When I first ran sonar it asked me to select the midi device I was using. I selected my audiobox, both input and output. But when I try to run a project it gives me an error message that says my audio device is either not compatible with the project or is running somewhere else. Very frustrating as I have never had a problem before with this.

    Sonar 8+PE; PreSonus AudioBox: ASUS M4n78 Pro; AMDPhenom II X4 Quad 965; 4GB DDR2; 500GB SATA-2 7200rpm; Video Nvidia GT 220; Windows 7 Pro 64
    #4
    hoggybear
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/06/27 22:39:54 (permalink)
      Oh yeah... I checked to make sure the update was windows 7 sv1 64bit compatible. According to Presonus it is, so that shouldn't be a problem.

    Sonar 8+PE; PreSonus AudioBox: ASUS M4n78 Pro; AMDPhenom II X4 Quad 965; 4GB DDR2; 500GB SATA-2 7200rpm; Video Nvidia GT 220; Windows 7 Pro 64
    #5
    daveny5
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/06/27 23:11:40 (permalink)
    What do you have selected in Options-Audio-Drivers? 

    Usually that message indicates that you don't have ASIO mode selected. Check Options-Audio-Advanced. 
    post edited by daveny5 - 2012/06/27 23:12:51

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
    Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
    Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
    Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
    Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
    #6
    Ghoul
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/08/14 09:11:42 (permalink)
    Sorry to necro this thread but I forgot I had posted here.

    I'm currently in discussion with a Presonus customer service rep and I will be uploading the conversation with him as soon as we find a resolution. Hopefully this will provide aid to others who are having the same issue. 

    OS: Windows 7
    MOBO: ASUS M4A88T-V EVO/USB3 AM3 AMD 880G HDMI USB 3.0 ATX AMD  
    CPU :AMD Phenom(tm) II X6 1100T Processor
    CPU SPEED (GHZ): 3.37
    SYSTEM MEMORY (GB): 8
    GPU: AMD Radeon HD 6900 Series (unlocked)
    HARD DISKS: 300GB Internal boot drive w/ programs,  1TB Media drive, 3TB external backup
    SOUND CARD: PreSonus Audiobox USB 2x2
    #7
    Ghoul
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    Re:Help! Just updated ASIO drivers for Audiobox USB and nothing works in Sonar! 2012/08/14 10:05:07 (permalink)
    Here is a pastepin link of the current transcript.

    http://pastebin.ca/2180044



    OS: Windows 7
    MOBO: ASUS M4A88T-V EVO/USB3 AM3 AMD 880G HDMI USB 3.0 ATX AMD  
    CPU :AMD Phenom(tm) II X6 1100T Processor
    CPU SPEED (GHZ): 3.37
    SYSTEM MEMORY (GB): 8
    GPU: AMD Radeon HD 6900 Series (unlocked)
    HARD DISKS: 300GB Internal boot drive w/ programs,  1TB Media drive, 3TB external backup
    SOUND CARD: PreSonus Audiobox USB 2x2
    #8
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