Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing

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mastacraft
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2017/04/17 18:41:58 (permalink)

Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing

 
Hey guys running a solid laptop that used to run pro tools 10hd fine with windows 8.1 and the scarlett 2i2 absolutely was loving it.

Now it has been upgraded to windows 10 and I have pro tools 12.5 and it keeps like glitching on the scarlett like it will pop and just reset itselfso to speak lights will flash on then off so it interrupts anything recording....i also got the latest driver from the website wondering if any of you can help attached a screenshot of my settings and pro tools. It actually does it even listening to youtube or watching movies.
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    Beagle
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 17:54:42 (permalink)
    have you tried running DPC Latency checker?
     
    http://www.thesycon.de/eng/latency_check.shtml

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #2
    RSMCGUITAR
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 18:45:22 (permalink)
    What generation Scarlett?
    #3
    mastacraft
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 19:49:00 (permalink)
    hey guys  it is a 1st gen....
     
    Latency was showing it going red lines the above one is not made for windows 10/8.1?
    #4
    Beagle
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 20:37:46 (permalink)
    mastacraft
    hey guys  it is a 1st gen....
     
    Latency was showing it going red lines the above one is not made for windows 10/8.1?


    then you have some problems with something causing latency in your system.  
    first things I would check would be: do you have wifi radio on?  
    USB power settings - make sure ports are always on
    make sure hard drive is not going to sleep
    virus checker - turn it off (and therefore even if on a wired LAN unplug it during the time you're using sonar/soundcard).

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #5
    mastacraft
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 20:42:09 (permalink)
    hey beagle it only happens when the scarlett is plugged in otherwise the latency is finne i will try to do all the above things
    #6
    RSMCGUITAR
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 21:00:18 (permalink)
    What driver are you using? Are you aware of this site beta.focusrite.com ?
    #7
    mastacraft
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 21:09:23 (permalink)
    yes i have tried every single one including the one focusrite recommended....i just reinstalled back to windows 8.1 which it was working fine with but i fear the bios update is playing foul....i have recieved these blue screens so far
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    cclarry
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    Re: Help with focusrite 2i2 - windows 10 + scarlett2i2 keeps glitching/crashing 2017/04/18 22:03:16 (permalink)
    EDIT: Saw your specs...


    #9
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