Help with program not working

did you run the wave profiler and select the sigma tel as the audio in/out ...?

are you using the MME driver?

you said you tried ASIO and MME;  ASIO will not work with the sigma tel.  if you used MME, did you run the wave profiler after changing to MME?

if not, change to MME driver mode.  then run the wave profiler.  your sigma tel soundcard probably doesn't have WDM drivers and that's why you're getting the error message.

What is your operating system?

XP is good.

OK...I'm not a compu-geek so take this with a grain of salt.

When you had the first install of MC4 on the OS, there was a possibility that the OS was corrupted in some way that allowed MC4 to work...... now with a new clean OS in place, it will not allow MC4 to work through the same paths.......

I had a corrupted Vista OS on my Dell lappy and was not able to load some things from DVD. Finally the OS got so bad that I did a complete reinstall to factory...and reinstalled ALL my DAW software and this time everything loaded OK from the DVD.

Having said that.....MC4 should run and play audio tracks regardless even on the factory card.  The best option is of course to buy an external interface and not use the FC..... but.... if you run the MC4 install, allow the wave profiler to run, select the correct drivers (for FC... usually the MME driver works) and in the audio options screen select the computer FC as the input and output, you should be able to play the audio/wave/mp3 tracks just fine.

Check in the windows mixer page as well to be sure the correct inputs and outputs are selected there and not muted.

Here's an idea..... if you can not seem to get it going: take a series of screen shots of the settings, track view, and post them in this thread. Perhaps then we can see exactly what you have that is not working.

Herb, my name's Nate. I appreciate your efforts. Would it be okay to send you the project that I do have that I know did work, through your "Contact me" link on your website? It's a simple 4 part "copying" of "It Is Well With My Soul" from a hymnal to the staff window in MC4. I know some music basics, but am not real good at reading music. By doing this, I can listen to the individual parts. (I'm not sure at this stage how much of my difficulty in being able to read music, is starting relatively late in life, (I'm almost 54) or the fact that I have ADD, but it's a fairly big stumbling block for me. I know the basics, but just getting it straight in terms of transferring what I see on the page, to the keyboard. LOL :-) )

Nate.... I would gladly have a look at the file.... a better way to send it is to pack it up...SAVE AS CAKEWALK BUNDLE file in the export/save options....

if it's not too big it won't take too long to upload it to www.sendspace.com and then send me a link to it by email.... from my site, or PM here. That way, I can down load the bundle which has ALL the stuff needed in the file for me to open it and see if the file itself is the problem or not.



BTW: we appreciate your patience in dealing with this, and the step by step process to find the problem. It took me the better part of 2 weeks to get MC4 working for the first time..... so I can appreciate how frustrating it can be.

Rob...... how do you know that..? that's amazing... how did you find that out?

Cause I am competitive, and I can beat you!!!




I can do it in TWO hours!!

Rob, what's involved to do this, and what if any other areas of the computer would you have access to?
 
Herb, I don't see anything in the export options as a "bundle". All I see are the "RIFF wave", "broadcast wave", "Windows media ASF", or "MP3". Herb, so far as the patience goes, I could say the same for all of you

Okay, here it is. The second link is to delete the file.
 
http://www.sendspace.com/file/1xgk9f
http://www.sendspace.com/delete/1xgk9f/0ad07e26e71f174a7dc2c97c9808c9bf

OK... got it loaded it up... opened it in MC4.

I did nothing to it at all.... I wanted to see what happened when I clicked play.....

It Is Well With My Soul played perfectly. Piano with 4 parts.

Next:  I removed the audio track (not being used) and I removed the TTS1-2 also not being used..... leaving 1 audio track with TTS and 4 midi source tracks.

Hit play...works fine.

So you know the file is good. be sure the TTS track is pointed to the sound card you are using for output. check the drivers, that you're using the right one.  I'm pretty sure at this point that it has to do with the correct driver or routing. Now.... in my DAW, (Dell laptop), I never have used the factory soundcard with MC4 or 5. I bought an external from the beginning. I do use the FC for other programs that use audio but not MC......although I do know quite a few people here use their FC's all teh time...so it is possible to get sound from it. ALSO.... since this is a midi project, you are very likely to run into significant latency when playing this in real time with the TTS synth.


BTW: I should have mentioned..... I was assuming the project had audio tracks when I suggested sendspace...... for midi projects like this you can easily email them. I attach mp's with 10mb all the time and have no problems..... this was slightly larger than 1/2 MB...easy enough to email.... ( for future reference)

yeah.... that might be a good option..... Rob is one of those who could help and if you let him in to the computer he might be able to help solve it...... heck we have all let a technician we don't know, have never met, who lives half a world away into our machines if we have ever done a tech support call.....

If I needed his help...I would trust Rob and a few other here to help in that manner.

Under 'Options>Audio', what drivers are selected?
What is listed for Playback and Recording Timing Masters?
Have you selected the correct outputs in each track?
Have you tried locating the files that it says can't be found, right-clicking one of them and selecting Open With>MC 4?

I have not tried that yet, but even skype would do nicely.

Sorry for not getting back, i was gone for the weekend. What time zone are you and when are you around?  Then i will carve out some time. PM me with an good e-mail link and i will send the .exe file.