Hollywood String Crashing in Sonar x1

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bensworld
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2011/10/14 11:53:36 (permalink)

Hollywood String Crashing in Sonar x1

Hello, Is anyone having the same problem please? When I load any east west modules in Sonar x1 I have no problems, as soon as I load Hollywood strings gold problems start. I can play a melody and then record it, I play it back fine but as soon as I rewind the music the strings sounds of the module stop playing while the other modules are ok and playing normally. Is anyone having this fault in X1? Both X1 and East west product upgraded to the latest patch. my pc is: Winxp 64 bits, 4 cores 3.2 Ghz 8 gigs of ram Thanks, Ben

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#1

14 Replies Related Threads

    LpMike75
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    Re:Hollywood String Crashing in Sonar x1 2011/10/14 12:04:17 (permalink)
    Using W7 64 and previously Vista 64 Hollywood Strings and X1 works great for me.  HS does not behaved any differently than the rest of the EW libraries I own.  Hopefully you get it straightened out.


    - Mike
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    #2
    ba_midi
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    Re:Hollywood String Crashing in Sonar x1 2011/10/14 12:07:16 (permalink)
    bensworld


    Hello, Is anyone having the same problem please? When I load any east west modules in Sonar x1 I have no problems, as soon as I load Hollywood strings gold problems start. I can play a melody and then record it, I play it back fine but as soon as I rewind the music the strings sounds of the module stop playing while the other modules are ok and playing normally. Is anyone having this fault in X1? Both X1 and East west product upgraded to the latest patch. my pc is: Winxp 64 bits, 4 cores 3.2 Ghz 8 gigs of ram Thanks, Ben

    Just a guess, and a workaround perhaps -- but it may help ...

    In

    references try unchecking both the "patch search back" and "reset controllers on rewind" settings.   I'm not at my DAW but it should be easy enough to find.

    It sounds like the E/W app is either resetting its program or it's resetting its "Volume" (to 0).


    Billy Arnell (ba-midi)

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    #3
    JonD
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    Re:Hollywood String Crashing in Sonar x1 2011/10/14 12:54:49 (permalink)
    Your system specs look robust enough, however... you list WinXP x64 as your OS.  Is that correct?

    Few, if any, developers support XP x64.  Doesn't mean it's necessarily incompatible - just that you likely won't find much help if you run into any problems.

    Which means that when you do have a problem (like now), there's no way to know if it's the result of some incompatibility with your "unsupported" OS, or something else entirely.

    I strongly recommend getting Windows 7 ASAP.  (You can buy a legit OEM copy - Home Premium version - for about $100 USD):

    http://www.newegg.com/Pro...x?Item=N82E16832116986


    Good luck!


    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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    LpMike75
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    Re:Hollywood String Crashing in Sonar x1 2011/10/14 13:12:27 (permalink)
    ba_midi


    bensworld


    Hello, Is anyone having the same problem please? When I load any east west modules in Sonar x1 I have no problems, as soon as I load Hollywood strings gold problems start. I can play a melody and then record it, I play it back fine but as soon as I rewind the music the strings sounds of the module stop playing while the other modules are ok and playing normally. Is anyone having this fault in X1? Both X1 and East west product upgraded to the latest patch. my pc is: Winxp 64 bits, 4 cores 3.2 Ghz 8 gigs of ram Thanks, Ben
    Just a guess, and a workaround perhaps -- but it may help ...

    In

    references try unchecking both the "patch search back" and "reset controllers on rewind" settings.   I'm not at my DAW but it should be easy enough to find.

    It sounds like the E/W app is either resetting its program or it's resetting its "Volume" (to 0).
     
    Oh yes Billy is correct, I often lay in Mod Wheel controls right away and forgot that the mod wheel seems to reset to 0 when you 'rewind'.  You could also try manually adding in a mod wheel (CC1) event at the start of each trach.  Sorry I did not understand your problem when I first read it.





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    #5
    peregrine
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    Re:Hollywood String Crashing in Sonar x1 2011/10/14 13:21:01 (permalink)
    I use a PLAY v2 here with 64 bit W7 in SONAR 8.5.3 and X1, and Cubase 6. Everything works fine. There are
    a number of people reporting performance issues with PLAY 3.0.25 in the E-W forum.
    #6
    bensworld
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    Re:Hollywood String Crashing in Sonar x1 2011/10/15 04:16:13 (permalink)
    Thank you all for your kind reply. I have tried: "Just a guess, and a workaround perhaps -- but it may help ... In

    references try unchecking both the "patch search back" and "reset controllers on rewind" settings. I'm not at my DAW but it should be easy enough to find. It sounds like the E/W app is either resetting its program or it's resetting its "Volume" (to 0)." Now strangely I cannot record my notes anymore. I can play the instruments and see the meters moving but none of the notes are getting recorded, could this be due to something else I have missed? Regarding Windows 7, how good this OS is? I am just scared it works like the old Vista, I never buy an OS when it comes out because most of the time it is full of bugs, could you please tell me if you experience problems with it? With winxp 64, the system is extremely stable, I never experience crashes with the OS itself, but for sound recording, I have to say that only hollywood strings crashes, the rest is fine. Now, JonD, the link you gave me here: http://www.newegg.com/Pro...x?Item=N82E16832116986 Do they send it by post or just as a download? Thank you, Ben


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    #7
    lorneyb2
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    Re:Hollywood String Crashing in Sonar x1 2011/10/15 06:09:32 (permalink)
    I am running XP Pro 64bit without any problems with EW Hollywood(Diamond).  If you still have "echo on" on the track, it may be picking up your expression peddle setting from you keyboard if it is at 0 when you do a rewind.  
    If that isn't the problem make sure you check in  your controller lanes to see if it recorded something that is turning it off at the start. Keep hitting the "+" in the controller lanes until all you get is more velocity lanes to see what other controller info your keyboard has sent and then check for controllers that are recorded at "0" or very low.

    On an aside note one oddity I have noticed about the EW is that ASIO buffer settings directly from the ASIO panel slider can have a major effect on static type noise if set to high.  I am running an Edirol FA 101 so it may be peculiar to it but I don't think this relates to your current problem.

    Sonar Platinum 64bit, Win 8.1 Pro 64bit,  Quad Core 3.2GHz,  16G ram, Edirol FA 101, Nvidia
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    #8
    JonD
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    Re:Hollywood String Crashing in Sonar x1 2011/10/15 12:22:39 (permalink)
    bensworld

      ....Regarding Windows 7, how good this OS is? I am just scared it works like the old Vista, I never buy an OS when it comes out because most of the time it is full of bugs, could you please tell me if you experience problems with it? With winxp 64, the system is extremely stable, I never experience crashes with the OS itself, but for sound recording, I have to say that only hollywood strings crashes, the rest is fine. Now, JonD, the link you gave me here: http://www.newegg.com/Pro...x?Item=N82E16832116986 Do they send it by post or just as a download? Thank you, Ben

    Extremely stable here.  It's been out for awhile now, and unlike Vista's release, Win7 has been met with mostly positive reviews.  Many say it's the best OS since XP.

    My point to you (and others) who make the argument that XP x64 runs fine, so why upgrade?  Well, putting aside the problem you have right now - which admittedly may have nothing to do with XP x64 .... The bottom line is, you are using an old, (technically) unsupported OS. 

    One day an update or new program will  turn out to be incompatible, and you will inevitably be forced to upgrade.  At that point, it won't be pretty... So isn't it better to do it now (or soon) on your own terms and schedule?

    To answer your question, Newegg typically ships their products.  (I'm not aware of a way to get Win7 legitimately as a download, but that doesn't mean it isn't possible.   Maybe someone else will know and chime in).

    Good luck.


    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
    #9
    peregrine
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    Re:Hollywood String Crashing in Sonar x1 2011/10/15 15:25:40 (permalink)
    The only place to get an OS download is in the Microsoft online store. You can get a better price usually at Newegg or TigerD. You'll have no
    worries with W7. The life cycle for XP ended over a year ago, so like JD said, its hard to get any direct support, even when East-West says it will run in XP.
    #10
    bernard@bernardhull.com
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    Re: Hollywood String Crashing in Sonar x1 2015/02/26 21:21:03 (permalink)
    I am having the same problem with Hollywood Strings Diamond. I have the latest version of Play and the instrument updates and have been in communication with EW but so far have not had any joy. I've sent EW (at their request) a midi file this morning (unfortunately they don't have Sonar so I can't send them a full project). Curiously not all the patches behave the same. Sometimes they will play properly once and then play very quietly after that rather than not at all. Sometimes I can play the project a number of times before the patch stops playing. But it is quite frustrating. I'm currently running Sonar Platinum but previously had the same issues with X3. My PC is running Windows 7 64 bit, Intel Core i7 3.5GHz processor with 32 Gig RAM. My interface is an RME Fireface UCX connected via a Firewire PCIe card. I have the Hollywood Strings Diamond on a Samsung 1TB Evo SSD along with Hollywood Brass Diamond on the same drive. The Hollywood Brass instruments don't seem to misbehave. I also have Symphonic Orchestra Platinum and their Pianos and Storm Drum (on a 480GB Sandisk SSD) but these don't misbehave either. My OS is on another separate 480GB SSD and I have two 2GB SATA drives as well for data storage (including recorded audio tracks). Anyone with any clues?
    #11
    konradh
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    Re: Hollywood String Crashing in Sonar x1 2015/02/27 15:26:35 (permalink)
    This may not be good news, but I found Hollywood Strings completely unusable until I installed an SSD.  Hollywood only loads the first part of a sample into memory and then streams the rest from the disc.
     
    If your hard drive is pretty empty (like 60% or more space available), you might get it to work OK, but I never had more than 40% free and I could never get decent results (plus the load time was horrendous).  I had to create separate projects for just the strings, freeze them, and them import the audio into the real project—and even that took several tries and didn't always work.
     
    I installed a 1 TB SSD for Hollywood and Vienna and they work fine now.
     
    I hope your issue is something that can be easily solved, but, for me, it was well worth the price for the SSD since I had a ton of money tied up in sample libraries I couldn't really use.
     
    By the way, I got the Samsung Pro which costs a little more than the Evo, but I thought I might as well go big and get the problem solved once and for all.
     
    http://www.newegg.com/Product/Product.aspx?Item=N82E16820147362
     
    I also had to buy the hardware to convert the slot for the drive and I needed a power cable as well, but those were just a few bucks each.  A friend of mine is a hardware guy, so he did the install.
    post edited by konradh - 2015/02/27 15:35:25

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    #12
    FarmerGeorge1
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    Re: Hollywood String Crashing in Sonar x1 2017/04/01 15:18:59 (permalink)
      Hello, Farmer George here,
        I am having the exact problem Ben at the top of the page was having.
          When I load any east west modules in Sonar Platinum I have no problems, as soon as I load Hollywood strings gold problems start. I can play a melody and then record it, I play it back fine but as soon as I rewind the music the strings sounds of the module stop playing while the other modules are ok and playing normally. I downloaded the latest PlayFix   5.1 but still have the problem with the strings.
          Can anyone help on this?
                                                  farmer George
                                                                      New Jersey
    #13
    JonD
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    Re: Hollywood String Crashing in Sonar x1 2017/04/01 15:40:10 (permalink)
    Farmer George, a good place to start is by providing some details on your system specs.  Until then we don't have a clue what you're up against.

    SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
    #14
    FarmerGeorge1
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    Re: Hollywood String Crashing in Sonar x1 2017/04/01 16:15:11 (permalink)
    Ok  Farmer George back with more info.
                   Dell XPS    I7 processor   24 gig ram  Steinberg UR22mk2 sound card
     When I load any east west modules in Sonar Platinum I have no problems, as soon as I load Hollywood strings gold problems start. I can play a melody and then record it, I play it back fine but as soon as I rewind the music the strings sounds of the module stop playing while the other modules are ok and playing normally.
    #15
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