vmw
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How Do I Get to Free 30 Day Groove 3 All Access Pass?
Free 30 Day Groove 3 All Access Pass for SONAR X2 Producer users - well after jumping through all the hoops I find only some of the videos are available. Unless I have screwed up Groove 3 all access is a misnomer.
post edited by Andrew Rossa [Cakewalk] - 2013/01/04 22:01:01
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Fog
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Re: Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 20:10:09
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well normal pass I have , you have to login to it.. which it sounds like you haven't done if it's not logged in , you get some of the demo videos for each subject IRC your 100% sure your actually logged into it?
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dubdisciple
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Re: Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 20:12:05
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it works fine for me and others. I'm guessing you have not logged in. Seriously, before making threads with derogatory subjects, try figuring out if it's user error.
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jerrypettit
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Re: Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 20:31:01
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The whole process gave me fits, too, but I'm finally "in". vmw, after you get "in", you don't go to the "Training Videos" to watch what you want. You have to go to the "Watch Videos" section.
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SH
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Re: Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 20:58:36
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I'm also having a problem. I've logged in, and successfully 'purchased' an All-Access Pass for $0 using Cake's code in my account. I even got a confirming email from Groove3. Every video I try to watch trys to charge me $40. I tried to reenter that code and it said 'Coupon is not active'. Any ideas?
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stratman70
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 20:59:48
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Working as it should for me here also
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:11:41
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Do you watch online or is it a download? It wants me to download it for $40
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dubdisciple
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:19:01
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the pass is not for downloads. it is for watching opnline only
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dubdisciple
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:20:39
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SH...go to the watch videos area
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dubdisciple
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:23:29
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if they let you download, one could download almost every video on there in 30 days. That's way beyond the scope of a freebie. That would be better than what people are paying one year memberships
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Fog
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:39:35
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you still have to buy the videos even if you bought an "access" pass , if you want to watch them offline / locally (much like cakewalk sells them) but with the pass , you can watch them online for a year any amount of times as long as the pass is valid
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:48:04
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I am in Watch Video area. It wants me to download unless I click on "Only Show Full Access" in the lower right. When I do I can view videos but Sonar X2 is not in the list (X1 is)
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:52:14
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Worked on the first try for me. Logged in and watch a couple of the videos. Thanks CW...!
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 21:56:36
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SH...don't check "Only Show Full Access". Click on the top dropdown menu. X2 is listed there. Then choose what category in the next drop down menu....then the subject in the last drop down menu. Worked for me.
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stratman70
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 22:00:07
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I think maybe you guys are clicking on all access pass-You click on watch videos-That's it and you get them all. I am diggin the Z3ta 2 since I know nothing about it except I bought it :-) a while back
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 22:00:10
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That's what I did at first, no "only show full access" check X2 to watch, then says to purchase. Then it take me to checkout to charge $40. The only thing I can click on is a link that says "Purchase"
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 22:19:49
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SH...I just logged back in and checked. Once you log in...click on the "Watch Videos" tab. Then when the viewer window pops up....click on the first dropdown menu and scroll down to choose what product you're looking for. Then use the other dropdown menus to choose the subject. Once you choose it...it automatically loads and plays.
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bluzdog
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 22:28:17
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 I had some hang ups trying too get my login accepted but I have full access to all of the videos. Rocky
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cincyjack
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 22:51:00
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Grrrr... unnecessarily cumbersome. Still haven't sussed it out... Applying the code seems to have no effect.
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:02:32
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Teds_Studio SH...I just logged back in and checked. Once you log in...click on the "Watch Videos" tab. Then when the viewer window pops up....click on the first dropdown menu and scroll down to choose what product you're looking for. Then use the other dropdown menus to choose the subject. Once you choose it...it automatically loads and plays. That's what I did. The last step "choose it" is only one link option... "Purchase". I think I may have a problem with my Groove3 account. I have a support request in for them.
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Paul P
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:05:49
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Teds_Studio SH...I just logged back in and checked. Once you log in...click on the "Watch Videos" tab. Then when the viewer window pops up....click on the first dropdown menu and scroll down to choose what product you're looking for. Then use the other dropdown menus to choose the subject. Once you choose it...it automatically loads and plays. Could you please tell me what it says in your Account's Order History ? Mine says I bought something called "," for 0$ to which my cakeway coupon code was applied for 0$ for a total of 0$. When I select a video by following what you describe I only get "not ordered" and "purchase" as options for each vid. If I try to redeem my code again it says the coupon is "not active".
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:15:37
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Are you referring to my Cakewalk Account or the Groove3 account order history? My Cakewalk account doesn't show anything in the order history....just shows the redemption code and a place to click to redeem it. The Groove3 account shows my purchase in the order history...but shows my "order #" and says processed....and shows a total of $0.00.
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:18:37
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SH....it does sound like you have a problem with your account. Once you log in, you can move your mouse over "My Account" and a drop down menu will show up. Click on "Order History" and see what it says.
ASRock X99 Extreme4 MB....Gigabyte GeForce GTX 960 4 GB DDR 5.....Intel i7 5820k 3.3 Ghz....Corsair RM850i power supply....3 Seagate 1TB SATA III drives....32 Gig G.Skill Ripjaws DDR4 3000.....Win 10 Pro.....Sonar X1 Producer Exp & X2, X3...Platinum....Superior Drummer 2 & 3 w/ N.Y. Vol 2 SDX.....Sony VEGAS Pro 11.0 32 & 64 bit Pro 12.....Sony VX2100.....Sony HVR-Z7U....Sony HDR-CX130....Alesis HD24....Behringer X32 console....Focusrite 18i20....JBL LSR2328P studio monitors with LSR2310P sub.
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Paul P
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:24:52
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Teds_Studio Are you referring to my Cakewalk Account or the Groove3 account order history? My Cakewalk account doesn't show anything in the order history....just shows the redemption code and a place to click to redeem it. The Groove3 account shows my purchase in the order history...but shows my "order #" and says processed....and shows a total of $0.00. I was talking about the Groove3 account. Does your order history say what you bought ? Mine just says "," (comma) for 0$ with proper coupon code applied. I sent them an email...
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Teds_Studio
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/04 23:31:31
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Yes Paul...my account shows my Order # ..... Status processed and shows a price of $0.00
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/05 00:09:30
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Teds_Studio SH....it does sound like you have a problem with your account. Once you log in, you can move your mouse over "My Account" and a drop down menu will show up. Click on "Order History" and see what it says. ------------------ It says I have an All-Access Pass Products ordered Product Item price Quantity Total All-Access Pass 'cw305ed32dxxxx' 1 n/a Subtotal: $0.00 Shipping cost: +$0.00 Total: $0.00 When I go to Watch Video I get this: http://snag.gy/A0Dmg.jpg
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dubdisciple
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/05 00:59:39
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SH, is it possible you applied the coupon to a single video instead of the 30 day all-access pass?
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GIM Productions
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/05 04:36:08
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Right SH i'm with you,it's wrong for me.I have done all for access,but nothing.I have a groove3 mail for my account.I have emailed to Groove 3 support.Best.
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Beepster
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/05 08:08:19
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Um... are any of you guys having problems by chance using a script blocker like NoScript or Ghostery? That can block videos sometimes. You have to "Allow" all scripts (different script blockers use different terms) or pick through the blocked list until you find the right combo of URLs. For example youtube won't work unless you Allow youtube.com AND ytimg.com. Other sites host their vids on places like dovetail or cloudfront. Just a thought.
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SH
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Re:Free 30 Day Groove 3 All Access Pass a dud
2013/01/05 09:59:47
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dubdisciple SH, is it possible you applied the coupon to a single video instead of the 30 day all-access pass? Don't think so, my email receipt said 'All Access Pass'. As far as blockers... when I click on "Only Show Full Access" in the lower right, I can view videos but Sonar X2 is not in the list (X1 is)
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