How Long Should The New Update Take To Download?

I can't get the CbB update downloaded. I have updated BA to 3.08, but when I try to do the update, the downloading stalls. The word "downloading" pulses slowly, but I have left it for several hours, and it never finishes. I have retried many times to no avail. I tried it with both a broadband cable as well as my wireless device, and the result is the same. I have Microsoft Security Essentials for AV. That has never interfered with downloads in the past, so I don't think that's the problem. The original download went fine. I've logged in and out, rebooted the computer, still the same result.

Mine hung up, too, but after about 5 minutes I closed BA and fired up CW, and all was well.  The add-ons were no problem, they downloaded and installed in a matter of minutes.  This process could be improved for sure, but this update is worth it for me.

MAYBE NOT A GOOD IDEA! See below...
Uninstal CbB, reinstall CbB.
Several, me included, had the dl “stall”. Check the sticky thread above.
T

Mine didn't work either, Because it has no progress bars it's a huge waste of time. 
I give up, I will wait until they work the bugs out of the installer. 

BandLab assistant reported that CbB was still installing but everything was already installed. I don’t know about the verbose installer as I received no feedback about the 8nstallation at all.
Have no idea where the Theme editor is yet but I’m still working on finding stuff and copying over to CbB eg. the FX presets etc from Splat.

The only way I could get it to work was to log out of BLA, then log back in again.
 
Just quitting the app or reinstalling doesn't help one bit

it would be helpful if the software would log some useful info somewhere...

Sorry for the bad intel
It did work for me...
T

I did that too, didn't make any difference, I'm in agreement with Tobias in a way. 
But I have CbB first release working juts fine and would like the bug fixes. 
I will just wait until next weekend when I might have more time and the servers might not be as hard hit. 

Hi,
After BandLab Assistant refused to download the installers on my 'music computer' I managed to download the files onto my modern laptop.
I found the files in users/username/AppData/Roaming/bandlab-assistant/downloads.
Copied files onto USB stick then installed on my 'music computer' all good.
Not sure if copying files is a violation of license for personnel use apologies in advance. 
 
Brian

Just a tip for those who has problem installing, it *could* be permission problem. I know, it seems obvious since my Windows DAW only has one account (primary used) and it is already assigned as administrator, however running the application as administrator makes sure I run trouble free installation. Even when I log in using administrator account, Windows keeps asking often time that I need administrator right to perform many things (like copying files to specific folder). So, when I saw new update available, I quit Bandlab Assistant, then re-open it as administrator before updating. I believe at some point of the installation / update, the installer needs access to certain folder which requires admin right. I suspect this is where many people get "stuck". Same thing with CbB installation. I did not let the installer open the program for the first time after installation process, instead I close it then re-open (for the first time after installation) as administrator. Then I continue doing next steps like re-scanning VST, managing plugin layouts, etc. Everything is trouble free that way. Once everything seems run perfectly, then I close CbB and run as usual. Just a tip, hope it helps.

Did you try temporarily disabling your antivirus/security program before install?  Helps for me in most cases.
 
John B.

michael diemer
John, I did try that, it didn't help. But I have never found MSE to cause problems in this regard. But I did get it installed at any rate. The only thing is, I lost all my configurations, since I uninstalled the original CbB. As a result, the noise that has been plaguing me has returned, and I don't know why. All in all, I should have never updated. I need to go back to my former MO, which is, don't update just for the sake of updating. If it ain't broke, don't fix it.

I know what you mean.  I wasn't eager to update either, for that very reason.  I didn't want to "upset the apple cart" because everything was working so well with X3. But I held my breath and did it.  Fortunately, for me, it wasn't a big deal.  IMHO, the DAW is awesome.
 
JB

SO I followed the pathway and found where the downloads go. You can see in the address bar of my screen shot. There was a Cakewalk file from today. When I clicked it said it was already in use. So I closed the Assistant. And When I clicked I got this

 
SO does anybody know how big the file is supposed to be? You can see below how big mine was. 

 
SO I deleted them all and I'm running the whole thing again. 
There does not seem to be an option on what you download as far as I can tell. You can see it is downloading a file called instruments. That's what you get if you click the big green download button. I just did that with this folder open after I deleted the originals. Both the Cakewalk.exe and Instruments.exe are back but right now show as 0 kb.
Oh , look at this,, The assistant was showing downloading but as I typed this it now shows installing.. I just looked in the above folder and Cakewalk.exe is now 5,644 kb. The instruments are 152,602KB SO why was the versions above totally different file sizes. both of them? 

 
And now the assistant shows nothing happening just like before.