Michael,
Thanks for your explanation.
I downloaded every keyboard manual I could find on the First Act website. None provide any information about the software that ships with the keyboards so that didn't help me figure out what software you have.
I did notice though that the keyboard manual is copyrighted 2010. I use Music Creator 6 and it came out in 2011. so I'm assume you're trying to install something older.
Generally, Cakewalk wants you to contact them to register the software prior to installation. You provide Cakewalk with the product name and serial number and they will provide you with a registration code. Both the serial number and registration code are entered during the software installation process. When you don't enter the serial number and registration code, the software works in demonstration mode for thirty days.
Cakewalk Music Creator registration and support is performed via email. However Cakewalk support says: "If you have never received your serial number and registration code, please call Cakewalk Customer Service at 617-423-9004."
The software CD is shipped in a white envelope. The white envelope has a sticker that provides the software product name (Music Creator 5 LE perhaps?) and the product serial number.
Few Cakewalk software products were tested for use on Windows 8 or 8.1 operating systems. More information is available here:
https://www.cakewalk.com/...patible-with-Windows-8 Here are step-by-step instructions to install on Windows 7:
https://www.cakewalk.com/...a-x64-or-Windows-7-x64 May I suggest you might have an easier time installing, and be happier using, newer software? The software you're trying to install is likely at least seven years old, only has email and forum support available, is designed for use with a 32 bit operating system and has not been tested for Windows 8 / 8.1 compatibility.
Cakewalk Home Studio presently costs $49.99. You can find out more about it here:
https://www.cakewalk.com/.oducts/SONAR-Home-Studio