Well then, an answer for is coming for disapearring windows, or tiles, or floating plugs..in Windows?..Or is it planned in Futur because it is to bring or brought ported to MAC?....Either way, a.Good comes to the kids, hopefully soon!
And we continue to walk, and watch for...Da bug data base building to live a lifetime seeing Fixed...Supposedly also Paid for!
 
...

dcmike
I qualify as a "PO'd" customer. My support issue is not a "how to" issue, it is a paid, registered product expiring in 30 day trial mode - and not recognizing the "Registration code".
 
Cakewalk is no "cakewalk". It is complex and un-intuitive, and I am sure they have been flooded with how-to issues.
 
I have a serious "product fit for its purpose" issue. In other words - does it even work?

If I were in your shoes, I would do a full uninstall of the Trial, clean, reboot, and install the full version downloaded through Command Center or in the CW store. Assuming the activation code is indeed good, I would imagine that would be what they'd recommend to try first.
 
Not everyone should have this issue, but perhaps there's some that do. Back up your projects as .cwb files (Cakewalk Bundle) before you re-install.

Steve C - Although I have been in multitrack studios since the mid 60's I never got serious into home recordings. Cakewalk Artist is way more then I will ever utilize. I always preferred to stay on the other side of the glass from the engineer.
 
Still writing and recording though, in my late 60's. Here's one recorded 4 years ago when I was 65 https://www.youtube.com/watch?v=5zB13t1V1TE

One last question if possible - I payed for the Studio Instruments module but I get a trial expired notice on the bass - not on the drums. Haven't tried the others. Did I buy the package or is it one instrument at a time?
 
See the image below - the serial number box is inactive and my registration code returns an invalid message
 
 
 
RE: "don't often hear blues with a percussion section"
I lived in Miami in the 70's. By the way, that conga player is Gumbi Ortiz from Al Di Meola's band!
 
 

scook - very insightful!! I went into task manager and switched users. I got no dialog box at all for the bass module this time.
 
Don't know if I'll have to switch users each time I use it - but for now, all my issues are cleared up, Thanx!
 
UPDATE on above question - yes, it only worked in admin mode

cakewalk people have entered a lot of discussions. discussions like these ones? i think they would have here and there when it was appropriate, not really keeping score. yes the official support was in a bad way for a while, far to long, but that appears to be behind them now for the most part. as to the forums and cakewalk seemingly relying on that and saving money, well i guess that could have some truth to it, but one thing about these forums is that it is a good place for users to get help, albeit unofficial help, but none the less effective help in all areas where it can be. obviously there are certain areas where the 'unofficial' help is less effective, like purchasing/store issues, perhaps authorization issues and stuff like that that require cakewalks direct involvement, and they have responded here in a lot of these cases and one must assume even more so behind what we see here. i don't see a problem if they did in fact 'rely' on the help supplied by users here on the forums, there are many very knowledgeable people here who seem to have no issue helping other users, there is a smallish group of regulars who just never seem to run out of steam with regards to giving help to other users, more power to them.

OK Time Music
Has anyone from Cakewalk ever entered these discussions?

here's the official thingy http://forum.cakewalk.com/Cakewalk-Support-Update-m3428520.aspx

FWIW, I've been successfully running SPLAT on Win7 from day one, with Command Center.  So Win10 is absolutely not a requirement.   My hunch would be that any issues are less likely related to CCC and more likely the Microsoft c++ re-distributables installed/required by SPLAT.    But that's just a guess of course. 
 

Cakewalk techs seem to imply the latest version of Sonar is optimized for Windows 10 users - when, in fact, most people DON'T use Win 10.

The Cakewalk techs are referring to Win 7 like some ancient OS, when it is actually currently in use by HALF of all desktop computer users. Win 10 is only a 22% market share -- and that is mostly due to new computer sales.
 

It is an overall market share chart from Oct 2016. Microsoft is desperate to shove spyware laden Win 10 down our throats, but experienced users are sticking with Win 7.

I would hazard a guess, the majority of Cakewalk users didn't buy a new computer just to install Sonar! Expecting that would be pretty presumtuous on Cakewalk's part.

If install problems persist with (majority user) Win 7,  Cakewalk should offer a legacy version option.

Windows 7 holdouts: Why diehard users refuse to move to Windows 10
http://www.pcworld.com/article/2952888/windows/windows-7-holdouts-why-diehard-users-refuse-to-move-to-windows-10.html

hey dcmike, don't know about "spyware laden Win 10" . . . though I do think you may be referring to the over abundance of privacy issues in win 10. It's unfortunate that you have to be a very experienced computer user to actually find it, and  turn it all off, and run 3rd party software to keep it off !
For the average computer user, good luck.
 
As far as win 10 audio goes, there was initially a great deal of optimism that win 10 had made some significant audio enhancements, however subtle they may be, and I have noticed an improvement in audio performance with Sonar Platinum running on windows 10.
 
Cakewalk will just keep supporting windows 7 enough, as long as the majority of their users have it, but it's just a matter of time until hardware requirements, and all the amazing new shiny things are only possible on the newer (and windows updated) MS operating system.

Thanks scook for the info, I suspected this was the case from all of the discussions and threads of forum members doing the win 10 update earlier this year, and the analytics appear to back that up.

noynekker
Thanks scook for the info, I suspected this was the case from all of the discussions and threads of forum members doing the win 10 update earlier this year, and the analytics appear to back that up.

Not to pick nits, but ... from the analytics article