How to do a custom install of Sonar Platinum ?

It is possible to download the installer files onto an online computer and then install them to a custom location. To do this, you will need to log in to your Cakewalk SSO account, and then go to your Products page.

Under "Connected Products" you will see SONAR Platinum and others listed. If you click the product name, you will see it expand, and at the top of the expanded view, you will see " Select a product from below to generate a download link:"
 
From there, all you have to do is select the product (or sub-product, in the case of SONAR Platinum) and an orange "DOWNLOAD" button will appear in the lower-right corner of the expanded window.
 
Once you have downloaded all the necessary installers, you can run them directly from your downloads folder. When you do, it is best to launch each one as an administrator. To launch your program as an administrator, simply right-click on its icon and select "Run as Administrator." It is also recommended that if/when prompted, you perform an ADVANCED install (not BASIC), as this will allow you to customize the components and locations of your installation.

I find this very annoying. Why cant we define the custom install location? I am just being forced into rebuilding my OS (grrrghh) and I need the Sonar installer on CC to give me the option of a custom location. I dont want it on my OS HD.
 
 

Are we saying that once I have defined the locations that I install/not install every modular part of Sonar to my desired location on the install? (I am fine with this)
 
 

I cannot stress how important Customer Support is....(I used to work there in an IT role) and when you get bad advice, support, POOR support, well it makes you lose all hope in a product, devalues the company and sinks your heart to such a depth that you will ultimately turn on the company you once cherished. No advertising or new products will pull you back on bad customer support.
 
Customer support on the various tiers of it is invaluable for all parties.
 
I have been utterly disgusted by NI via a simple .dll file and their recommendations. 
 
I am aware Cake are struggling wit support at the moment and are addressing those issues, Bakers...I hope you do. Lack of resource is one thing but (as in the case of NI) disrespect is another.
 
I have about 3k worth of N gear, I shall be selling most of it as I dont trust them anymore. They actually blank me. Blame third parties without proficient troubleshooting.
Massive sigh.
 
On a positive note, I have been a faithful of Cakewalks for a couple of decades now and at least there is care and passion for the product, this fills me with trust.
 
All this over a simple .dll file and now a month of a rebuild (no backup can save me from this)

Thanks mate.
 
But my frustration continues now to Cake.....There are many elements that I have no control over to whether they install on to my OS drive. I do not want this.
 
Why cant I fully customise?
 
I have DL'd the separate components but as the installs whizz through (that I have pre defined in CCC) I can see them installing into the OS drive, creating folders. this is not cool.

I don't really know what you have gone through to get to where you are now - sorry for whatever suffering and setbacks you have endured.
 
I have my Paths set in Cakewalk Command Center to download installers to one folder that lives on a different drive than my C:, and it also downloads Cakewalk Content to a location on that same alternative drive, so that only things that default to being placed in my AppData or the ProgramData folders are still being loaded to the C:, which for me is a 110 GB solid-state drive.
 
The libraries for Rapture and Dimension Pro, as well as Rapture Pro, for me - are also moved off the C:, so at the end of it all, I have over 50 GB of free space still there on my C:, out of the 110 GB starting size.
 
There is also the Verbose Install option in Command Center, which I understand launches the traditional, or at least more traditional, install path for a given Cakewalk component being installed through Command Center.
 
So, I am a bit unsure of what you have done or not done to have a bunch of content taking over your C:, and am wondering if some review of that would assist in helping you to move things away from that drive.
 
I am also quite curious as to what NI plugin you had/have so much trouble with - as I too am quite invested in NI software.  Please consider explaining that situation so I can better evaluate where I am with NI.
 
THANKS, 
 
Bob Bone
 
Bob Bone