How to update Firmware on new Motu?

Hey there
 
This was hard, but I installed the Thunderbolt, connected Motu and it is seen by its user interface. The settings for audio look ok. and I got sound. I think, I may I like the Presonus sound better- MOTU sounds bright and flat- no depth- first impression before my ears got used to it. 
 
There is firmware that supposed to be updated, it says I would need 1.2.7 or higher. I have 1.2.8, and there is 1.2.9 update available but I don't know how to update because where I supposed to just click, it says, "Please, run Web App directly from the device over Ethernet to update." I don't understand what it means- what device? The web app is on Windows computer, it opened, computer is connected to Ethernet. I also downloaded file but I don't know how to get it in MOTU. If I launch Software Updater, it says, "Update available for listed below devices" and nothing listed there. Thank you. 

The easiest way to do it is to hook up the MOTU directly to your LAN. then open the webUI and the firmware update will be clicking 1 button on the device page ...

You can also do it offline by downloading and installing the firmware update manually ... instructions are at the MOTU site right where you download the firmware

You should have an Ethernet Router with at least 2 ports on it.  I don't think you can connect the MOTU directly to the PC with a standard Ethernet Cable.  It may work with a "crossover" cable, but a Router is what is needed.

I got it, thank you for the tip.
 
It says in Manual, "In the "New Update Available" banner, click on "More Information". I had the banner but no "More Information" Button when I open the app from the Start menu. But then it appeared when opened it from Task menu. Should not be different. Hope it is not one of those issues when it goes in and out of connection with computer. Will have to test more before I connect 16A to it, which going to be a challenge likely. Thank you.  
 

vladasyn
Will have to test more before I connect 16A to it, which going to be a challenge likely. Thank you.  

Everything is super easy with these AVB devices. You just need to connect via LAN cables ... BUT you need to RTFM, it takes about 5 minutes to read all there is about firmware updates and how to connect the devices (I believe there are also videos for the illiterate) ... it's all at the MOTU website

Rob[atSound-Rehab]

vladasyn
Will have to test more before I connect 16A to it, which going to be a challenge likely. Thank you.  

Everything is super easy with these AVB devices. You just need to connect via LAN cables ... BUT you need to RTFM, it takes about 5 minutes to read all there is about firmware updates and how to connect the devices (I believe there are also videos for the illiterate) ... it's all at the MOTU website

agreed

I got them connected but I don't see how to make audio from one go in to the other via Ethernet. There AVB Stream Connections and all of them say "None". When I updated the A16 unit (2nd unit), I selected it as "Studio Input Extender" and it supposed to allow me to run its inputs in to 1242 unit. However, I wet it when it was connected directly to Thunderbolt, but now it connected to 1248 and in Web App it only shows me 1248, nothing about 16A. I don't see any set up information in Manual. 

Thank you for your reply. As it says in the first post and in the last post, first interface is connected via Thunderbolt. The 2nd interface is connected to 1st via Cat6. And I don't see the instructions on settings in web app just yet. 

Ok, I got the sound on both units. I probably did not select all tiles correctly- it looks like they recommend to set Audio 1-2 to go to Main, Audio 3-4 to go to Monitors and separate I/O for each headphone Out. To do that, I would have to create busses in Sonar, right/ I just set it to run the same Audio 1-2 to Mains, Monitors and 2 headphones- any reason it should not be the same signal? 
 
I don't like that my Microphones  (actually all Inputs) show as 1Left, 1 Right 1 Stereo instead of 1 Mono, 2 Mono. I am used to it for Stereo keyboard tracks, but for Microphones it makes no sense. I have 4 Mic inputs and it shows as 1L, 1R 1Stereo. So if I need to select Mono track to record voice, I would just select 1Left? And Pan it center or Pan it Left? 
 
One weird thing happened that almost added 30 minutes in to troubleshooting. I connected Roland JP8000 synth keyboard to test if I have sound going through MOTU, and I had no sound. I listen in Headphones direct from the keyboard- it plays arpeggiator on Hold- continuous but no sound to computer. I am checking all Motu and Sonar settings, getting frustrated... Apparently, this older Keyboard I was not using often has no main Output. What in the world could happen? I connected Motif same port, same cable and it was working, but this one- the Main outs are dead. How is it possible? Can the headphones thoing that turns Main off when headphones used stock some how? How do I fix it? A shop? Thank you. 

You have to read firmware readme....It says for my motu to use the "USB port." for firmware update to work.
 
Depending on your device...Read the readme files...it should say how to, for your proper instructions from them.
 
And I would save the old firmware if possible, just in case you need to roll back to a different Pryor OS version.
 
Some firmware is for newer OS versions...so it gets complicated, if it is not working with 10...and you roll back with new firmware installed...things may not work proper...when rolled back to 8.1 or 7 or such.....
 
Just thinking out loud in that regard of reason for firmware to be flashed to a new one is for what reason....? OS version release of 10?
 
also check bios version of mb...is it up to date to run with os ?

Vladasyn, I don't have my Motu yet, but my current interface is similar.  Regarding the inputs labeled 1L, 1R and 1Stereo; 1L or 1R are just mono sources.  You can pan them anywhere.  The 1Stereo input combines 1R and 1L into a stereo input and the individual sources will be panned automatically in the stereo track.

vladasyn
Can the main Sonar output be routed to one of analog outputs as well as Monitors and mains? I don't understand the concept of Output 3-4. The tiles system is very confusing. I need one stream to go to headphones amp and 2 to 2 sets of monitors... I guess you have to see the panel to answer this question...

yes. you can activate several outputs in the MOTU routing grid for the same signal ... you need to try ... many things are possible, even routing input directly to output (digital patch bay) or route input to MOTU mixer and then to Sonar ...

I have hard time to set the routing. If I don't use MOTU Mixer, and connect "From Computer" out to Headphones in, it works great. But I have to set up Audio channel in Sonar to hear my keyboard. Like to hear Yamaha Motif, I need to have MIDI set as well as Audio in Sonar to Motif. I am used to just set a MIDI and hear Audio through Presonus. I had all my keyboards connected to Presonus and they would just have sound disregarding of Audio channels in Sonar. In fact- I could play my keyboards without Sonar even opened.
 
Now if I create mixer in Motu, I have to select "Analog Post FX" to headphones to hear instrument going through the Mixer. When I set it that way, then the Song does not play. It only allows one connection to headphones, so I can have either "From Computer" or |Analog Post FX". Not both. What am I doing wrong? I can not route computer through the Mixer because there is no options to set up outputs. The Mixer Out Group 1-2 can be routed "To Computer" inputs but I don't understand how it would help me. The Analog Inputs of Mixer are not routed to Group 1-2 in Mixer so nothing is making any sense. What in the world, MOTU? I don't have time for this! Please, let me know what you connected to what. Thank you. 

The MOTU patchbay concept can be confusing at first... but spend some time working with it.
It's extremely flexible...
You essentially have a digital console (sans knobs/faders).
 

I appreciate your replies. Jim, what you mean by "monitor speakers are expecting a "line level" signal (-10dB or 0dB) and the MOTU is +4dB at the output."- what post/ question you addressing?
I been waiting couple of days, hoping to get some help. It is disappointing that some of you here already know how to set it up but you would not share. I get it- explaining it is time consuming. I set it up. I can not get it to go through the mixer to headphones. I get it either Computer to headphones OR mixer to headphones. My Presonus is set to run From Computer signal to FireWire card and to channel 24-25, and each hardware synth has its own channel. With Motu- there must be a way to make it go from Computer to Mixer first, then from Mixer to headphones or main out. So if you know how- please, tell me. I am spending time with it. I don't know how much time is reasonable to spend- I am looking at it and I don't get how to connect it. So I am going to keep looking at it with "Duh" look, unless somebody helps me. I cant call Motu because I am at work when they are open and when I am away from it I cant explain them what I have connected where. So I keep spending hour after hour looking at it. I don't know. It won't do it. help!