EastWest Lurker
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I am EastWest's Online Coordinator
Hello, I probably should have been here sooner but since I encounter Sonar users on so many other forums I did not enroll here. Also in full disclosure, I am strictly a Logic Pro user and so I know nothing about Sonar, although I have seen it in action and it is a terrific DAW. Anyway, my purpose for being here is two-fold: 1. To give you information EW would like you to know and to pass on information from you to EW that you think they need to know. (Please focus on being constructive and not "venting.") 2. When you file a support ticket and are somehow falling through the cracks and not getting a response, if you email me your system specifics and a clear description of the issues, I will try to get you the help you need. My email is: jasher@eastwestsounds.com Best, Jay
post edited by EastWest Lurker - 2015/01/08 20:12:17
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bitflipper
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Re: I am EastWest's Online Coordinator
2015/01/08 14:24:50
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We're glad to see you here, Jay.
 All else is in doubt, so this is the truth I cling to. My Stuff
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strikinglyhandsome1
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Re: I am EastWest's Online Coordinator
2015/01/08 14:40:51
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I'll put in a good word for you if you give me a free copy of FabFour. Failure to do so could mean you have a bumpy ride.
Welcome.
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gswitz
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Re: I am EastWest's Online Coordinator
2015/01/08 14:45:45
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strikinglyhandsome1
I'll put in a good word for you if you give me a free copy of FabFour. Failure to do so could mean you have a bumpy ride.
Welcome.
+1 What's Logic, btw? ;P
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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dubdisciple
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Re: I am EastWest's Online Coordinator
2015/01/08 14:47:55
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Awesome. Welcome to forum.
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smallstonefan
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Re: I am EastWest's Online Coordinator
2015/01/08 15:15:44
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wst3
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Re: I am EastWest's Online Coordinator
2015/01/08 18:45:58
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Who is this eastwest outfit? They sound pretty confused to me.
Hi Jay!
-- Bill Audio Enterprise KB3KJF
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EastWest Lurker
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Re: I am EastWest's Online Coordinator
2015/01/08 20:13:39
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Thanks guys, I appreciate the friendly greetings and I will do my best to get you help when you need it.
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gmon72
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Re: I am EastWest's Online Coordinator
2015/01/08 22:40:43
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What's the story with Pro Drummer? Looks intersting, but is it ever coming out?
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Fleer
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Re: I am EastWest's Online Coordinator
2015/01/08 22:51:18
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Nice to see you here, Jay.
EastWest is a great company with amazing instruments and libraries. I love EW stuff. I also appreciate EW customer service and support people, by the way, particularly Joey Medina. Great guy, always prepared to help out.
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EastWest Lurker
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Re: I am EastWest's Online Coordinator
2015/01/08 23:17:31
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gmon72
What's the story with Pro Drummer? Looks intersting, but is it ever coming out?
I will probably be told 5 minutes before you :)
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EastWest Lurker
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Re: I am EastWest's Online Coordinator
2015/01/08 23:18:23
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Fleer
Nice to see you here, Jay.
EastWest is a great company with amazing instruments and libraries. I love EW stuff. I also appreciate EW customer service and support people, by the way, particularly Joey Medina. Great guy, always prepared to help out.
Joey is indeed one of the most conscientious tech support people I have ever met.
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Elffin
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Re: I am EastWest's Online Coordinator
2015/01/12 14:37:09
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Welcome Jay.. Nice to have you around.
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WallyG
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Re: I am EastWest's Online Coordinator
2015/01/12 16:56:26
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Wecome Jay!
It's a great forum with a lot of interesting helpful members.
I've been interested in several EastWest products but the main stumbling block is that I refuse to use iLok. It's so 70s! When I was researching DAWS, it boiled down to Cubase and Sonar. I spent a month on each program and they both seemed similiar in features. When I realized that Cubase required a Dongle, I dumped it.
At any rate, best of luck to you!
Walt
Roland Jupiter 80, Roland D50, Roland Integra 7, Roland BK-7m, Yamaha Montage 6, ARP Odyssey, Excelsior Continental Artist, Roland FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 Professional, Melodyne Studio 4, Behringer X-Touch, RME Fireface UCX, MOTU MIDI Express XT - ADK Pro Audio Hex Xtreme 6 Core i7 4.5GHz, 64GB, 480GB SS, 3 X 3TB Hard Drives, Win 10, 2 X 27" & 1X 46" Monitors, My WEB site - www.gontowski.com/music
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metz
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Re: I am EastWest's Online Coordinator
2015/01/12 17:06:02
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rtucker55
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Re: I am EastWest's Online Coordinator
2015/01/12 17:13:16
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Yeah, Don't do iLok here either.
Purrrfect Audio DAW here. Wow!...
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Fleer
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Re: I am EastWest's Online Coordinator
2015/01/12 22:31:23
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Mmmm, kinda like that blueish light at the side of my laptop ...
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Sycraft
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Re: I am EastWest's Online Coordinator
2015/01/12 22:32:43
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Does this mean I can't be mean to EastWest anymore here? :D
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jih64 
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Re: I am EastWest's Online Coordinator
2015/01/13 01:38:57
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+ another one regards iLok iLok challenged here to I am afraid, if it's iLok, iPass :(
post edited by jih64 - 2015/01/13 03:00:07
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Grem
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Re: I am EastWest's Online Coordinator
2015/01/13 02:28:56
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Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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WallyG
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Re: I am EastWest's Online Coordinator
2015/01/13 09:18:11
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Grem
Another +1 for no iLock.
I have a Electronics consulting company and have purchased different software packages that cost several thousand dollars each. None of them require a dongle. Is it because they think Professionals are professional and music software companies that require dongles (iLok) think that musicians are low life? Thank you Cakewalk for not requiring me to use iLok and making me feel professional. Walt
Roland Jupiter 80, Roland D50, Roland Integra 7, Roland BK-7m, Yamaha Montage 6, ARP Odyssey, Excelsior Continental Artist, Roland FR-8X, 1967 Fender Jaguar, Fender Strat, Fender 1965 Twin Reverb reissue, Selmer Trumpet, Akai EWI, Studio One 4 Professional, Melodyne Studio 4, Behringer X-Touch, RME Fireface UCX, MOTU MIDI Express XT - ADK Pro Audio Hex Xtreme 6 Core i7 4.5GHz, 64GB, 480GB SS, 3 X 3TB Hard Drives, Win 10, 2 X 27" & 1X 46" Monitors, My WEB site - www.gontowski.com/music
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bitflipper
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Re: I am EastWest's Online Coordinator
2015/01/13 09:28:51
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Ditto. I think you'll find a higher than average resistance to hardware dongles here in Cakewalk-land simply because our DAW of choice doesn't use one. Your average Cubase user, OTOH, would probably say "what's the big deal?".
Gotta say, though, that I think EW samples are top-notch, and if they ever did away with iLok there are at least two EW products that would immediately rise to the top of my wishlist. Until then, I'll continue to spend my money on unprotected Kontakt libraries such as those from Orange Tree Samples and Indiginus.
All else is in doubt, so this is the truth I cling to. My Stuff
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bapu
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Re: I am EastWest's Online Coordinator
2015/01/13 10:22:23
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re: the iLok.
Bapu says, "What's the big deal?"
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bitflipper
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Re: I am EastWest's Online Coordinator
2015/01/13 10:55:42
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bapu says the same thing about the chip embedded in his neck.
All else is in doubt, so this is the truth I cling to. My Stuff
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bapu
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Re: I am EastWest's Online Coordinator
2015/01/13 11:43:24
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bitflipper
bapu says the same thing about the chip embedded in his neck.
I hope it's BBQ and not that cool ranch cr*p.
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The Maillard Reaction
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Re: I am EastWest's Online Coordinator
2015/01/13 11:58:39
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bapu, I thought you lived in happy valley.
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Ham N Egz
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Re: I am EastWest's Online Coordinator
2015/01/13 12:58:01
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bapu
re: the iLok.
Bapu says, "What's the big deal?"
Same here I have yet to have any issues with authorizing or running plugs Iloked
Green Acres is the place to be I dont twitter, facebook, snapchat, instagram,linkedin,tumble,pinterest,flick, blah blah,lets have an old fashioned conversation!
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bapu
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Re: I am EastWest's Online Coordinator
2015/01/13 13:25:19
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musicman100
bapu
re: the iLok.
Bapu says, "What's the big deal?"
Same here I have yet to have any issues with authorizing or running plugs Iloked
Four sum I can sea eets a Victoria Principal thang. 
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bapu
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Re: I am EastWest's Online Coordinator
2015/01/13 13:33:17
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Putting "hate dongle" principal asidse what is next the real gripe with a dongle?
That pace will suddenly go out of business? Maybe that would set back your operation and maybe not. I'm pretty sure you do not need to be online for an ilok to work so if they (iLok site and business) ceased to exist tomorrow I'd still be operational (until my iLok took a dump).
Then, I would think all vendors would simply remove the ilok requirement and implement an new strategy, maybe USB stick like Waves.
But really, who thinks Pace is on the verge of crumbling at this moment in time?
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bapu
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Re: I am EastWest's Online Coordinator
2015/01/13 13:34:10
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BTW, would I be pi$$ed if my ilok took a dump after Pace went bellyup? Uhhhhh ya. But I trust my vendors will make a speedy recovery.
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