I lost my Sonar 8.5 download!

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ivanSC
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2010/08/04 11:17:59 (permalink)

I lost my Sonar 8.5 download!

Title says it all. Had it installed on my new music machine and decided to uninstall 8.0 toi tidy things up.  Windows 7 ate the whole thing, including Sonar 8.53 and when I went to reinstall 8.50 from the dvd I burned of the download, there is a file approximately 1.7 gig long on the dvd but window says it ant see it. when I click on the file sonar tries to start the upgrade but then says it cant find the setup files. Help! Does anyone know of a wy to get another download of the file? Ihung on the phone from the UK to the USA for about ten minutes and then had a machine tell me to contac Cake via the website but didnt tell me how.
Have emailed customer support but I was wondering if anyone has any idea how I can sort this out in the meantime? I need my sonar fix!!!!
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    daveny5
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    Re:I lost my Sonar 8.5 download! 2010/08/04 11:24:41 (permalink)
    You can't install it from the DVD you burned. Copy the file from the DVD to your hard drive and then run it from the hard drive. It needs to extract files and it can't extract them to the DVD.

    Dave
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    ivanSC
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    Re:I lost my Sonar 8.5 download! 2010/08/04 11:27:42 (permalink)
    !!!!! Duh!

    Thanks  so much for that - I had actually FOUND the emails from cake on another backup and have now started downloading it again!

    Sometimes I think that bit about old folks getting dumber is true.....

    I`ll go do it properly.
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    thomasabarnes
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    Re:I lost my Sonar 8.5 download! 2010/08/04 11:49:43 (permalink)
    Had it installed on my new music machine and decided to uninstall 8.0 toi tidy things up

     
    Remember when using the downloaded version of 8.5, version 8.0-8.3.1 has to be installed. The 8.5 downloaded version is dependent on the installed 8.0 version, that is why the installation of 8.5 is messed up if you uninstall 8.0-8.3.1.
     
    So make sure you re-install 8.0 before you try to install the downloaded version of 8.5.


    "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

    SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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