I still cannot activate Sonar Professional and accompanying products

Author
Post
Essentials Only Full Version
occide
Max Output Level: -87 dBFS
  • Total Posts : 174
  • Joined: 2016/12/20 08:11:04
  • Status: offline
2018/05/22 11:26:02 (permalink)

I still cannot activate Sonar Professional and accompanying products

I've wrote to support in December - never received an answer. My Sonar Professional + most products that shipped with it cannot be activated. Offline activation doesn't work, there's no error message.
 
Strange enough, the LP-Plugins that came with Sonar Pro, do work. Most of the other products don't, like the classic FX suite.
 
Activation Support on the Cakewalk Website now says "Under Construction", there's no way to contact Cakewalk.
 
What should I do?
#1

5 Replies Related Threads
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: I still cannot activate Sonar Professional and accompanying products 2018/05/22 11:35:03 (permalink)
    Contact the new support group
    #2
    Wookiee
    Rrrrugh arah-ah-woof?
    • Total Posts : 13306
    • Joined: 2007/01/16 06:19:43
    • Location: Akahaocwora - Village Yoh Kay
    • Status: offline
    Re: I still cannot activate Sonar Professional and accompanying products 2018/05/22 11:35:11 (permalink)
    Well I did try but Mr Scook beat me to it.

    Occide, for the record Gibson dropped support and development of Cakewalk Software on the 17th of November 2017.  Consequently there was no one to answer you emails.

    Have you tried contacting Bandlab support.  try filling in this form and explain your problem.

    https://help.cakewalk.com/hc/en-us/requests/new
     

    Life is not about waiting for the storm to pass, it's about learning to dance in the rain.
    Karma has a way of finding its own way home.
    Primary, i7 8700K 16Gigs Ram, 3x500gb SSD's 2TB Backup HHD Saffire Pro 40. Win 10 64Bit
    Secondary  i7 4790K, 32GB Ram, 500Gb SSD OS/Prog's, 1TB Audio, 1TB Samples HHD AudioBox USB, Win 10 64Bit
    CbB, Adam's A7x's - Event 20/20's, Arturia V6, Korg Digital Legacy, Softube Modular, Arturia Keylab-88, USB-MidiSport 8x8 
    #3
    Karyn
    Ma-Ma
    • Total Posts : 9200
    • Joined: 2009/01/30 08:03:10
    • Location: Lincoln, England.
    • Status: offline
    Re: I still cannot activate Sonar Professional and accompanying products 2018/05/22 11:39:51 (permalink)
    You've been waiting since December then three Hosts turn up at once....

    Mekashi Futo. 
    Get 10% off all Waves plugins.
    Current DAW.  i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum

    #4
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: I still cannot activate Sonar Professional and accompanying products 2018/05/22 11:44:56 (permalink)
    Not by design Karyn.
     
    I would first suggest the OP use the Cakewalk Command Center for activation if at all possible. Then consider upgrading to Cakewalk by BandLab. But this all depends on the OP's internet access.
    #5
    occide
    Max Output Level: -87 dBFS
    • Total Posts : 174
    • Joined: 2016/12/20 08:11:04
    • Status: offline
    Re: I still cannot activate Sonar Professional and accompanying products 2018/05/22 11:48:39 (permalink)
    Ok, thanks guys, I will try that. Strange enough, after writing this post I made another attempt of installing the "Nomad FX Suite" while Bandlab-Cakewalk was open in the background and this time it worked. I will try to continue like this, as long as the Plugins work with Bandlab I'm ok. :)
    #6
    Jump to:
    © 2024 APG vNext Commercial Version 5.1