AnsweredIK Multimedia plugs suddenly not working since X2 installed

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lightninrick
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2013/08/17 12:34:32 (permalink)

IK Multimedia plugs suddenly not working since X2 installed

Hi all,
 
I have a number of plugins from IK multimedia in my setup: Ampeg SVX, Philharmonik, SampleMoog, Sampletank, etc.  A few weeks ago, when I installed Sonar X2, every one of them stopped working, and not just in X2--I can't load them anymore in Sonar 8.5 and Sonar X1.  If I attempt to do so, the program crashes.
 
The plugs load and function fine in Chainer, a VST host that's well along in years.  Unfortunately, if I try to load Chainer into Sonar with the plugs inside it, Sonar crashes.  So there's one workaround gone.
 
I've tried re-authorizing the plugs, so far without success.  I've updated the plugs to the latest versions too.  I'm running all the plugs in 32-bit mode.
 
Anyone have an idea about what might be happening here, and what the solution is?  I'm especially fond of Ampeg SVX, and would prefer to keep using it.
 
Thanks, lightninrick

Sonar X3 and 8.5.3 
Windows 7 64 bit
Digitech RP360XP/Focusrite Scarlett 2i2
Studio Cat Pro laptop i7
16 GB RAM
 
#1
Anderton
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 12:59:44 (permalink)
I remember that happening to me a long time ago, so I can't remember what I did specifically to fix it. I suppose you could try de-installing and re-installing the plug-ins from scratch, in case installing X2 modified them in some way.
 
Consider contacting IK, they may have heard of this happening before and know a fix.
#2
lawp
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 13:49:15 (permalink)
There's an IK rep active in the Software forum
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Pragi
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 16:08:27 (permalink)
 Hi,
 do you have the latest version of IK´s custom Shop?
If not, update or install it, If yes, look in the cs for the "restore my gear " button, and 
everthing should work as expected.
cheers 
Pragi
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Bigdogs
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 16:10:15 (permalink)
You need to install them using an account with admin rights. Also doesn't hurt to run Sonar as administrator. This is a real pain as far as I'm concerned.

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daveny5
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 16:39:34 (permalink) ☼ Best Answerby lightninrick 2013/08/18 18:57:16
Bigdogs
You need to install them using an account with admin rights. Also doesn't hurt to run Sonar as administrator. This is a real pain as far as I'm concerned.



Really? You can set Sonar to always Run As Administrator by right clicking the Sonar shortcut, select Properties, and on the Compatibility tab select Run this program as an administrator in the Privilege Level section. Then you never have to think of it again. 

Dave
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#6
Bigdogs
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 18:21:26 (permalink)
Don't see why I should have to run certain programs as administrator. Seems like lots of other applications don't need to do this. Why would Sonar/IK be special in this respect?
 
Also, seems a bit flaky that it causes Sonar to crash

Sonar Platinum 64 bit, Windows 10 64 bit, i5 4670K Haswell Processor,  4.2GHz, 8Gb RAM, Focusrite Scarlett 2i4, AMD Radeon R7 260X, 120GB Samsung 840 EVO SSD, 1000GB 7200RPM Hard Disk     
#7
scook
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/17 18:25:48 (permalink)
SONAR itself does not require administrator access, some plug-ins however do need administrator access to the registry. The plug-ins were written to an older Windows standard.
#8
stevec
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/18 11:53:46 (permalink)
To the OP - is there any chance your 8.5 and X1 installs were set to run as admin (as daveny5 outlined) but X2 not?
 

SteveC
https://soundcloud.com/steve-cocchi
http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163
 
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Focusrite 18i6 (ASIO);
Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
 
#9
Jay Tee 4303
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Re: IK Multimedia plugs suddenly not working since X2 installed 2013/08/18 13:02:33 (permalink)
Make sure you download the most current IK Authorization Manager software, and be very careful about where you install it. I have had IK's older Auth Mgr fail without telling me why, ended up downloading the new one, ran into trouble where the old Auth Mgr was attached to the shortcut i was using, and didn't get it working till I deleted the desktop shortcut, searched out the new install, and used the shortcut to the new Auth Mgr to authorize my software.
 
IK phone support has been very responsive for me, as well.

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#10
lightninrick
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Re: IK Multimedia plugs suddenly not working since X2 installed SOLVED 2013/08/18 18:59:32 (permalink)
I followed the instructions from daveny to set Sonar X2 to Run as Administrator.  All of my IK Multimedia plugins are now working in all my versions of Sonar (8.5, X1, X2).  So this is solved.  Thanks, LR

Sonar X3 and 8.5.3 
Windows 7 64 bit
Digitech RP360XP/Focusrite Scarlett 2i2
Studio Cat Pro laptop i7
16 GB RAM
 
#11
daveny5
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Re: IK Multimedia plugs suddenly not working since X2 installed SOLVED 2013/08/18 22:13:07 (permalink)
Cool. I don't know why you have to run an administrator if you're logged into an administrator ID, but that's a Microsoft quirk. 

Dave
Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
#12
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