Instant Groove Monkee Gratification?

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The Maillard Reaction
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2014/07/25 12:19:26 (permalink)

Instant Groove Monkee Gratification?

I just bought some Groove Monkee metal midi loops to use with my visiting nephew.
 
I paid and now I'm waiting for a email with download info... how long is this gonna take?
 
Whahhhhh. :-)
 
... but seriously...
 
??? 


#1

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    Bajan Blue
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    Re: Instant Groove Monkee Gratification? 2014/07/25 12:30:13 (permalink)
    Mike
    Did you look in your account? - from memory the downloads you have purchased are always shown there and you can download from there as many times as you want - I don't remember them sending specif download links
    Cheers
    Nigel

    Nigel
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    #2
    The Maillard Reaction
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    Re: Instant Groove Monkee Gratification? 2014/07/25 12:32:43 (permalink)
    They did away with using accounts in May 2014... I just read that in their FAQ.
     
    "Legacy" purchases are still available in the accounts and frankly, I can't even figure out how to log in to my old account.
     
    I'm multi tasking trying to set my nephew up with guitar rig while doing this... so I may just be too dumb at the moment to see the login button. :-)
     


    #3
    The Maillard Reaction
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    Re: Instant Groove Monkee Gratification? 2014/07/25 12:35:26 (permalink)
    Found my login and see my old purchases... but not this morning's purchase.
     
    I feel silly... I have a complete kit mic'ed up, just sitting here, but I can't fake it as a metal drummer. :-)
     


    #4
    scook
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    Re: Instant Groove Monkee Gratification? 2014/07/25 12:39:27 (permalink)
    The new downloads are only available by an email link. At least that is how it was in May when I called them about a different issue. The emails should be almost immediate. Call them.
    #5
    dubdisciple
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    Re: Instant Groove Monkee Gratification? 2014/07/25 13:24:27 (permalink)
    I'm sure you already know this but just in case, check your spam in your email.  lately even companies i have been regularly getting email from keep ending up in spam.
    #6
    The Maillard Reaction
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    Re: Instant Groove Monkee Gratification? 2014/07/25 14:15:30 (permalink)
    Russ at Groove Monkee saw my email request for help and sorted it out ASAP!!!
     
    I used PayPal and the email was sent to the PayPal email on record rather than the email that I gave Groove Monkee.
     
    They did a great job of helping me out and now my nephew is rocking to a metal beat. ;-)
     
     


    #7
    Grem
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    Re: Instant Groove Monkee Gratification? 2014/07/25 14:55:50 (permalink)
     
    Glad it worked out for you Mike. Any dealings that I have had with Groove Monkee has always been resolved promptly. Great company and I love their midi  stuff.
     
     
     
    dubdisciple
     
    I'm sure you already know this but just in case, check your spam in your email.  lately even companies i have been regularly getting email from keep ending up in spam.




    Yes I have noticed this also.

    Grem

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    #8
    Bajan Blue
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    Re: Instant Groove Monkee Gratification? 2014/07/25 18:32:35 (permalink)
    Mike
    Glad to hear you got it sorted and +1 re dealing with Groove Monkey - always been great
    Nigel
     

    Nigel
    Check out the first single from our new Album, On Top of the World
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    #9
    bapu
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    Re: Instant Groove Monkee Gratification? 2014/07/25 20:43:54 (permalink)
    mike_mccue
    .....but I can't fake it as a metal drummer. :-)
     


    I thought that was what all metal drummers did. Fake it.

    My name is Ed. I Am still bapu though.
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