Instant repeatable crash.

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Grumbleweed_
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2012/09/19 06:13:30 (permalink)

Instant repeatable crash.

Last night I was creating a drum track using Superior Drummer. All was going well but I wanted more meat so opened the Pro Channel for the drums. As soon as I clicked on the preset folder Sonar crashed and sent a crash report to Cakewalk. I reloaded Sonar and re-did the section of drums that had been lost due to the crash. This time I saved and then clicked on the preset folder.
Crash and crash log sent to Cakewalk.
Turned off the PC and walked away.
 
I do hope X2 doesn't do this kind of thing.
 
Grum.

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15 Replies Related Threads

    bigboi
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    Re:Instant repeatable crash. 2012/09/19 08:17:22 (permalink)
    yeah....i have to admit...lots of strange and random stuff foing on. little better since d release though

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    #2
    Grumbleweed_
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    Re:Instant repeatable crash. 2012/09/19 09:32:08 (permalink)
    bigboi


    yeah....i have to admit...lots of strange and random stuff foing on. little better since d release though
    This was like some old rave from the grave! It used to happen but I thought everything had moved on.
    New PC, fresh install of Sonar, but the same old crashes .
     
    Grum.

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    #3
    bapu
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    Re:Instant repeatable crash. 2012/09/19 11:45:33 (permalink)
    A crash happens when you double-click the space just to the right of the preset name. Has been that way for some time.

    Are you sure that's not what you are doing?
    #4
    Grumbleweed_
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    Re:Instant repeatable crash. 2012/09/20 02:15:51 (permalink)
    bapu


    A crash happens when you double-click the space just to the right of the preset name. Has been that way for some time.

    Are you sure that's not what you are doing?

    Definitely the folder.
    I tried to open V Vocal on a clip last night and the same type of crash happened (one that sends a report to Cakewalk).
    If I wasn't doing this stuff for "fun" I'd be a bit upset.
     
    Grum.

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    #5
    Grumbleweed_
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    Re:Instant repeatable crash. 2012/09/24 14:21:09 (permalink)
    You'll be pleased to hear that clicking on the Prochannel preset folder in X2 causes an instant whiteout just as well as it did in X1. It makes me feel warm inside to know some things never change.

    I hope the error reports lead to an improvement as this is starting to suck.
    Everything else about X2 is pretty neat and an improvement on X1 but I can't keep having to reboot Sonar just because I click on a folder icon.

    Grum.

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    #6
    Splat
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    Re:Instant repeatable crash. 2012/09/24 14:24:49 (permalink)

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    Bill Jackson [Cakewalk]
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    Re:Instant repeatable crash. 2012/09/24 14:41:47 (permalink)
    Is there anything unusual in your ProChannel Presets folder, maybe? Anything other than .pcp files?

    Found in C:\Cakewalk Content\SONAR X2 Producer\ProChannel Presets

    Bill Jackson
    Product Manager
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    #8
    Grumbleweed_
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    Re:Instant repeatable crash. 2012/09/24 15:56:21 (permalink)
    CakeAlexS


    So have you actually reported it?

    http://www.cakewalk.com/support/contact/problemreport.aspx

    If you read my post you'll see I wrote "I hope the error reports lead to an improvement ...."
     
    Bill Jackson [Cakewalk
    ]

    Is there anything unusual in your ProChannel Presets folder, maybe? Anything other than .pcp files?

    Found in C:\Cakewalk Content\SONAR X2 Producer\ProChannel Presets
    The Prochannel data is "as supplied".
    I've booted up Sonar again and it is running okay. There will be a new error report sent today and some from when I first created this thread. If the reporting system gets valid data then I hope someone at Cakewalk will be able to see what is happening.
     
    I'm hoping that when I start a new project in X2 this problem will go away as it is the same X1 project that had the original crashes.
    Thanks for posting, it's comforting to know you guys are out there but I just hope it gets to the point that I can click on something without fear of a crash.
     
    Grum.

     

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    #9
    baudze
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    Re:Instant repeatable crash. 2012/09/24 17:42:04 (permalink)
    Installed X2 Producer on Friday (took several hours, thanks to download issues). Started X2, opened a legacy X1 project, tested it, everything worked fine. Was pretty happy about the new look.

    Shutdown my machine and walked away for a couple of hours. Restarted the machine in the afternoon and Windows wouldn't load. Had to do a system restore from the point before the X2 installation. At this point, I'm quite panicked, but system restore worked flawlessly. My IT background gave me the sense to set a restore point just prior to the X2 installation.

    Once resolved, I re-installed X2 and this time, no issues. Worked on some legacy projects Friday evening to get familiar with it - no issues except for some occasional dropouts (but I had those before. I suspect a conflict between my Alesis MasterControl surface and my Focusrite Saffire PRO 40 interface.)
    Saturday, I recorded a 14-person vocal group. Three songs, minimum 32 tracks each. No issues. Dropouts twice. Granted, I haven't taxed the ProChannel modules yet, but seems rock solid to me so far. My only regret is not remembering to save my custom ProChannel presets.

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    #10
    Noel Borthwick [Cakewalk]
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    Re:Instant repeatable crash. 2012/09/24 18:06:36 (permalink)
    I am most definitely not seeing any crashes (and never have) when clicking on the preset folder in X1D or in X2. 
    All that operation does is launch a standard windows file dialog so nothing special is going on there. 

    Is it crashing for you before the file dialog opens? If so its possible that you have a shell extension or something that is blowing up when windows launches its file dialog with that folder. Perhaps its getting confused with the files in that folder for some reason. Try it on an new project just to make sure that its not somehow project specific.


    Noel Borthwick
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    #11
    cryophonik
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    Re:Instant repeatable crash. 2012/09/24 18:29:07 (permalink)
    grumbleweed4162


    Last night I was creating a drum track using Superior Drummer. All was going well but I wanted more meat so opened the Pro Channel for the drums. As soon as I clicked on the preset folder Sonar crashed and sent a crash report to Cakewalk. I reloaded Sonar and re-did the section of drums that had been lost due to the crash. This time I saved and then clicked on the preset folder.
    Crash and crash log sent to Cakewalk.
    Turned off the PC and walked away.
     
    I do hope X2 doesn't do this kind of thing.
     
    Grum.
    FWIW, I can't replicate this crash in X2.  I just loaded up SD2and pulled up a ProChannel preset with no problem.


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    #12
    DigitalArchivist
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    Re:Instant repeatable crash. 2012/09/25 11:34:42 (permalink)
    Yeah, kind of the same thing happened to me twice in a row and I reorted it and Cakewalk customer support will be debugging it. I did not click on the empty area of the ProCh Master, simply tried to click the ProCh tab of the Master while my project was playing. I did this all the time in X1 Producer and never had any crashes.
    #13
    pwal
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    Re:Instant repeatable crash. 2012/09/25 11:43:14 (permalink)
    bapu


    A crash happens when you double-click the space just to the right of the preset name. Has been that way for some time.
    is that still there?

    list of stuff
    #14
    wizard71
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    Re:Instant repeatable crash. 2012/09/25 16:02:06 (permalink)
    Im getting random crashes when trying to open prochannel from console using little arrow., both on busses and tracks.

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    daveny5
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    Re:Instant repeatable crash. 2012/09/25 21:51:27 (permalink)
    I recommend you check your disk drive. I was having crashes and ran a CHKDSK /F and it found and corrected some issues and its been running better ever since. 

    Dave
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