Helpful ReplyIs snap-to fixed yet in X2 Staff View?

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EricWBarndollar
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2012/11/23 15:25:13 (permalink)

Is snap-to fixed yet in X2 Staff View?

Hey all, know if snap-to settings actually work when inputting notes by mouse in X2 Staff View? (Try setting snap to 1/4 notes and inputting a measure of 4 quarter notes).

My copy of X1 sits idle and I use SONAR 8 instead entirely because of this regression bug, so I'd really like to know if it has been fixed in X2. I reported CWBRN-3998 about this problem in X1, which was "archived", so there may be no intention of fixing this.
#1
StepD
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/23 16:15:42 (permalink)
Seems to work okay here, but maybe I'm not doing what you're asking. What happens when you input a measure of quarter notes?

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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/23 17:07:47 (permalink)
Thanks for trying it out!

What happens in X1 is that notes on the second, third, and fourth beat don't snap to 1/4 note resolution; they always snap by something much smaller, so it's difficult to get them lined up correctly. X1 requires dragging left and right at way too small a resolution until I hit exactly 1:02:000, 1:03:000, and 1:04:000 (it always snaps to something tiny like 48 ticks, regardless of snap settings, so it's really easy to insert the second note at 1:02:048 or 1:01:912 instead of exactly on beat 2).
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StepD
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/23 17:18:50 (permalink)
Okay, yeah nothing like that here, but maybe you should download the X2 trial and make sure it works okay for you too. You never know.

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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/23 18:38:00 (permalink)
Woohoo, confirmed it's finally fixed! Great idea on downloading the trial--appreciate it!
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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 02:29:29 (permalink)
Except that it's apparently NOT fixed in the full version!?!?!?

@StepD: Did you try this out in the full version of SONAR X2 Producer?

This worked perfectly for me in the X2 trial version but now that I bought, downloaded, and installed the full thing, this is broken again! I'm confused as to why the behavior between the trial and full versions would be different here, but I guess that means the builds differ in more than just content.

I feel like I just wasted another upgrade purchase and will be forced to revert to version 8 again. This bug literally makes X2 useless for me :(
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stevec
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 07:49:58 (permalink)
It's a bit of a stretch, but, did you download the .308 quickfix?   I think that's the same as the demo version.
 

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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 22:04:45 (permalink)
Yep, I did try the 308 quickfix, thanks--but no luck. (The first build I downloaded was build 306, and it didn't work on that either).
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riojazz
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 22:31:29 (permalink)
<---- Did someone mention Staff View?

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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 22:33:36 (permalink)
EricWBarndollar


Except that it's apparently NOT fixed in the full version!?!?!?

@StepD: Did you try this out in the full version of SONAR X2 Producer?

This worked perfectly for me in the X2 trial version but now that I bought, downloaded, and installed the full thing, this is broken again! I'm confused as to why the behavior between the trial and full versions would be different here, but I guess that means the builds differ in more than just content.

I feel like I just wasted another upgrade purchase and will be forced to revert to version 8 again. This bug literally makes X2 useless for me :(

I'm willing to venture to guess that when you installed X2 you imported your preferences from your prior Cakewalk installation, and something about those settings is causing this to either break entirely, or do something other than what you're expecting, or it could even just be user error (which we all do - it's not meant as an insult). That would explain why it worked with the demo, doesn't work in X1, works in 8.5, and doesn't work again in X2 (because you may have changed something in X1, then Sonar imported your X1 preferences when you first ran x2). 

So let's try ruling some things out. Here's what I recommend:


1. Reset your Sonar settings back to default (I think you can hold Ctrl down when opening for this - can someone confirm?)
2. Try again, does it work now?


If yes, it's likely some setting somewhere. If no, and it's still broken, then come back to this thread and post very detailed instructions outlining what exactly you're doing. Make it so simple that someone who never opened Sonar could reproduce the problem. Example:


1. Open Sonar
2. In a new project right click in the Track View
3. Select Insert MIDI Track
4. Click Alt+6 to open the Staff View
5. Confirm that your Snap setting is set to Quarter Notes
6. Enter a series of quarter notes
7. Select the quarter notes on beat 2 and open the note properties

Expected Results: the quarter notes should all snap to grid as such: Measure 1 Beat 1, Measure 1 Beat 2, Measure 1 Beat 3, etc.

Actual Results: quarter notes are not lined up [BTW I just followed those same steps and it works entirely as expected here, do you get the same results?]


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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 23:03:18 (permalink)
I really hope it's preferences related, but holding Ctrl (or Shift, which seems to bring up the same dialog) at startup doesn't fix the issue. I've also tried tweaking about every Snap to Grid preference with no difference in behavior. Note also that snap works perfectly for me in piano roll view.

The repro steps you suggested are exact. When I go through them, my Actual Results are that notes are not snapped to their proper quarter-note aligned positions.

I also tried clearing out my AppData\Roaming\Cakewalk\SONAR X2 Producer\ folder and reopening the app, but that didn't help (and it doesn't seem to clear out every preference). Guess I'll try uninstalling and reinstalling X2 again, this time without importing preferences from X1 when I open it for the first time.
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Funkybot
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/29 23:24:58 (permalink)
EricWBarndollar


I really hope it's preferences related, but holding Ctrl (or Shift, which seems to bring up the same dialog) at startup doesn't fix the issue. I've also tried tweaking about every Snap to Grid preference with no difference in behavior. Note also that snap works perfectly for me in piano roll view.

The repro steps you suggested are exact. When I go through them, my Actual Results are that notes are not snapped to their proper quarter-note aligned positions.

I also tried clearing out my AppData\Roaming\Cakewalk\SONAR X2 Producer\ folder and reopening the app, but that didn't help (and it doesn't seem to clear out every preference). Guess I'll try uninstalling and reinstalling X2 again, this time without importing preferences from X1 when I open it for the first time.

What's your "Event Draw Duration" set to? Is it also quarter notes? That's the setting to the left of Snap and just to the right of the "Sonar X2" logo. If not, try again. If it's already at quarter notes, then I'm at a loss.

Can you use something like Screencase O Matic to create a video of the problem and post it here? I'd like to see you walk through the process just to see how you're getting those results. 999 times out of a 1,000, issues like this are bugs in the software and not machine related, but what you're describing sounds 
Here's the link:

http://www.screencast-o-matic.com/


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#12
EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 00:06:17 (permalink)
Well, the reinstall didn't help reset preferences either. It also didn't ask me to import preferences from X1 this time, and my serial # was already filled out, so it must be saving things in the Windows Registry. Anyone know how to do a deeper "factory reset" for preferences short of reinstalling Windows or installing on a new machine? (I can start deleting registry keys with "Cakewalk" in them of course, but I don't want to corrupt anything about my SONAR 8 installation...)

And, yes, my event draw duration is set to 1/4 note resolution too. Anyway, here's a screencast of me trying unsuccessfully to insert a measure of 4 quarter notes in Staff View. I then show that snap works just fine in Piano Roll view:

http://screencast-o-matic.com/watch/clXvf9VemB

(Handy site, btw!)
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Funkybot
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 00:22:58 (permalink)
I just watched the video and you're definitely not doing anything wrong. When I try and reproduce those exact steps, it works for me. This is probably the kind of thing that might be specific to your installation, or your machine.

I'd now suggest reporting this directly to Cakewalk and pointing them to the video.






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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 00:34:03 (permalink)
I'll try reporting a problem again (my X1 bug for this was confirmed as repro-able but then "archived"--and I'm a software engineer, so I know what "archived" really means ;) 

In the meantime, I'll keep trying to figure out if there are files or registry entries I can reset to clear my preferences back to defaults. Preferences sound much more likely than anything machine-specific to be causing this (given that it worked for me in the X2 Trial installation). Really appreciate the help, though!
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Funkybot
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 09:33:39 (permalink)
Being that you're a software engineer, try to find the .ini file that Sonar uses to store preferences. I think it might be Sonar.ini or something like that. Rename the file to back it up. Delete the original. Open Sonar. 

I think on first launch, Sonar will recreate that file using default settings. Worse case scenario, you just restore using the file you renamed as a backup.

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scook
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 10:00:09 (permalink)
Funkybot are you thinking about Aud.ini?
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Funkybot
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 10:19:07 (permalink)
scook


Funkybot are you thinking about Aud.ini?

That's the one! 


I'm pretty sure deleting that file (make a backup first in case I'm wrong) forces Sonar to reset itself to it's default state.

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scook
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 10:25:54 (permalink)
I would rename it rather than delete it, just in case there are a particular settings that you might need to retrieve.
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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 14:06:09 (permalink)
Doesn't help 


I've tried renaming AUD.ini, Cakewalk.ini, TTSSEQ.ini, and all configuration files in C:\Users\<Computer Name>\AppData\Roaming\Cakewalk\SONAR X2 Producer\. I've also tried the same with the configuration files in C:\ProgramData\Cakewalk\SONAR X2 Producer\.


There seem to be Preferences stored in other places, though. Colors aren't reset by this, as just one example.
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StepD
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 14:45:17 (permalink)
Sorry, just noticed this thread is still going. Did you try to rename your normal.cwt template file, which will force Sonar to use a default virgin system template. Could be that your template is hosed, and using the system default will let you know one way or the other.

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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 16:29:55 (permalink)
StepD


Sorry, just noticed this thread is still going. Did you try to rename your normal.cwt template file, which will force Sonar to use a default virgin system template. Could be that your template is hosed, and using the system default will let you know one way or the other.

That's a good suggestion too.

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riojazz
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 16:48:54 (permalink)
I just did the simple test of entering quarter notes into the Staff View in X2, using a Snap Setting of 1/4. The Snap Intensity is one less than Extreme. These are the values I get after entering four quarter notes in measure 2: 2:01:000 2:01:994 2:03:010 2:03:950 This is not what I expected. I never noticed this effect before, but it does explain why I was always editing individual note timing.

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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 16:52:46 (permalink)
That's so weird. It works 100% of the time here. 

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riojazz
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Re:Is snap-to fixed yet in X2 Staff View? 2012/11/30 19:20:43 (permalink)
What is your snap setting? I normally set mine on 1/16 but I did the above test at 1/4 to see what would happen.

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boboli
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Re:Is snap-to fixed yet in X2 Staff View? 2012/12/01 02:25:37 (permalink)
I'm sad to see that Snap is still such a problem for the X series. Hopefully, these bugs/unintuitive behaviors/difficulties are finally squashed soon!
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EricWBarndollar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/12/01 14:24:52 (permalink)
StepD


Sorry, just noticed this thread is still going. Did you try to rename your normal.cwt template file, which will force Sonar to use a default virgin system template. Could be that your template is hosed, and using the system default will let you know one way or the other.

Thanks for the tip--tried this, but it's not the Normal template either.


FWIW, I contacted Cakewalk tech support, and the guy I spoke with was able to repro this problem too (so it's not just me!). He mentioned something about view-specific snap settings, where the bug could be that the UI component might not be updating the right snap setting for the shown view.


For those of you that 1/4 note snap works for, can you try changing the snap setting to something else like 1/8 notes and check if Staff View respects that?
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StepD
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Re:Is snap-to fixed yet in X2 Staff View? 2012/12/01 15:39:30 (permalink)
All snap settings are working for me. I can't reproduce what you're seeing so far.

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riojazz
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Re:Is snap-to fixed yet in X2 Staff View? 2012/12/01 20:44:17 (permalink)
I was thinking it might be OS-related, but another poster had no trouble and they are running the same as I am - Win 7 64-bit. Puzzle.

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pbognar
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Re:Is snap-to fixed yet in X2 Staff View? 2012/12/05 18:35:53 (permalink)
riojazz


I was thinking it might be OS-related, but another poster had no trouble and they are running the same as I am - Win 7 64-bit. Puzzle.
I ran across this link, which is part of some online help available for X2
 
(yes there is a space between "SONAR" and "X2" in the link, so copy what is between the double quotes into your browser):
 
" http://www.cakewalk.com/Documentation/default.aspx?Doc=SONAR X2&Lang=EN&Req=Notation.09.html#1106771"
 
I don't know if this is stated exactly like this in the X2 manual and I don't want to be a knob, but I wonder if all who are trying to insert 4 quarter notes in succession follow these instructions to the letter could do so, and report back their OS, what bit version of the OS, and their build of X2 and the bit version, we could get closer to where the problem lies.
 
I'm on X1 Expanded , and I'm going to try this when I get home.
 
If there are problems in X2 with this simple exercise, I will not be upgrading until this and other report bugs are resolved.
 
Thanks in advance.
post edited by pbognar - 2012/12/12 17:12:16
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