TPayton
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Isn't it ironic?
Over the years I have watched as other people had problems with new versions and installs, and various bugs. But I was one of the lucky ones that never had any difficulties or crashes, etc.
I recently joined many of you and signed up for the lifetime updates for Platinum, and..... (isn't it ironic) every update I have downloaded since has been problematic. The last 2 updates I had to roll back. I keep getting the message SONARPLT has stopped working, and the program will not open any projects, including new ones. What's up with that?
I have an i5 quad core, 8 gig RAM, running Windows 10.
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John
Forum Host
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Re: Isn't it ironic?
2016/09/29 18:04:02
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You need to state exactly what is happening and any error message that is presented. What plugins and the project details.
A complete listing of your system too. Audio interface and so on.
What you are experiencing is not normal.
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Noel Borthwick [Cakewalk]
Cakewalk Staff
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Re: Isn't it ironic?
2016/09/29 18:08:10
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If you have any problem reports with crash dumps attached please list them here and we'll investigate them.
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chuckebaby
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Re: Isn't it ironic?
2016/09/29 19:04:38
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at the risk of sounding like a complete homer, I've had no problems in these past 2 updates.
but you have Noel here willing to help so explain your issue and post your problem reports with crash dumps
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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TPayton
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Re: Isn't it ironic?
2016/10/09 12:07:43
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Hi,
Sorry, been busy and haven't gotten back to this for a while. Interface is Focusrite 18i20, original version.
After upgrading, Sonar will not open and generates error codes. After rollback everything works fine.
Trouble report is CWBRN-54753 with crash dump included.
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Noel Borthwick [Cakewalk]
Cakewalk Staff
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Re: Isn't it ironic?
2016/10/09 23:25:25
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It looks like Keith responded to your case. If you have a dell computer the crash is likely caused by their backup utility.
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bapu
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Re: Isn't it ironic?
2016/10/10 11:30:16
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I don't think it's ironic that a consumer grade computer is not always best suited to run a professional DAW application. 
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BobF
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mikey
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Re: Isn't it ironic?
2016/10/10 12:32:24
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I don't think it's ironic that a consumer grade computer is not always best suited to run a professional DAW application. I don't think its ironic at all for any "PC" to have audio issues running Windoze ... Thats why Im waiting for the Mac version.
post edited by mikey - 2016/10/10 12:54:34
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bitflipper
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Re: Isn't it ironic?
2016/10/10 13:26:52
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 All else is in doubt, so this is the truth I cling to. My Stuff
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DrLumen
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Re: Isn't it ironic?
2016/10/10 14:08:09
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Since the bakers are addressing the OP's issue... Gambler's Fallacy?
post edited by DrLumen - 2016/10/10 14:31:12
-When the going gets weird, the weird turn pro.
Sonar Platinum / Intel i7-4790K / AsRock Z97 / 32GB RAM / Nvidia GTX 1060 6GB / Behringer FCA610 / M-Audio Sport 2x4 / Win7 x64 Pro / WDC Black HDD's / EVO 850 SSD's / Alesis Q88 / Boss DS-330 / Korg nanoKontrol / Novation Launch Control / 14.5" Lava Lamp
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bapu
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Re: Isn't it ironic?
2016/10/10 14:13:07
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mikey
I don't think it's ironic that a consumer grade computer is not always best suited to run a professional DAW application.
I don't think its ironic at all for any "PC" to have audio issues running Windoze ... Thats why Im waiting for the Mac version.
In the meantime I'll just run my PC that has no audio issues with SONAR, Reaper, Studio One 3 Pro or Mixbus3/32C. The only Mac I want is with "'N Cheese".
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TPayton
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Re: Isn't it ironic?
2016/10/12 15:38:43
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Noel Borthwick [Cakewalk]
It looks like Keith responded to your case. If you have a dell computer the crash is likely caused by their backup utility.
Yes this turned out to be the problem. Removed the Dell backup program and am now running the latest Platinum update with no issues. Thanks Keith and Noel for your attention.
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TPayton
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Re: Isn't it ironic?
2016/10/12 15:43:33
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bapu
I don't think it's ironic that a consumer grade computer is not always best suited to run a professional DAW application.
While this may be the case, I have been running consumer grade machines with no issues for years. Great quick support response from Cakewalk!
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bapu
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Re: Isn't it ironic?
2016/10/12 15:49:02
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daryl1968
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Re: Isn't it ironic?
2016/10/12 15:53:00
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☄ Helpfulby bapu 2016/10/12 16:21:03
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bapu
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Re: Isn't it ironic?
2016/10/12 16:21:24
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☄ Helpfulby daryl1968 2016/10/12 16:23:47
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chuckebaby
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Re: Isn't it ironic?
2016/10/12 16:45:46
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ive run Sonar on consumer products before, but not until I've wiped the hard drive and done a few things.
but I must admit, the best luck ive had has been the custom built PC I made to do just one thing...
DAW work.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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mikey
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Re: Isn't it ironic?
2016/10/12 19:49:12
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bapu
The only Mac I want is with "'N Cheese".
Thats funny bapu! Bad for your arteries (no, not the Mac) but funny none the less.
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MagicMike
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Re: Isn't it ironic?
2017/03/08 11:30:01
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Windows 10 x64, 16 gb RAM,i7 4.2GHz, 250GB Samsung SSD for OS/Programs, SSD for current projects, 1TB Disk for audio and backup project files, RME UCX interface on USB, ASUS motherboard, dual screen setup with latest AMD FX 5450 catalyst drivers for graphics, Cakewalk by Bandlab. Samson Graphite 49 keyboard.
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