Issue running CbB

HELP Please!! 
I'm having issues with running the Bandlab version of SONAR by way of every time I start SONAR, a "Windows Installer" dialogue box appears and remains for usually 32 minutes before a “unable to reach server” message comes up, cancel out of that, then I can use SONAR normally after that.  Very annoying every time I want to use the software.  I have tried uninstalling it and re-installing it twice with the same issue occurring.
Additionally running the Bandlab installer has ruined my Platinum Sonar install from working at all.
It really hasn't been a smooth transition from Platinum unfortunately and in reading other posts, others seem to have had luck with slightly different install issues to mine.
 
Any help or pointers, greatly appreciated.