Issues with UA-1G

It could be shorted out because its powered by the USB. It doesn't happen often but if its removed without the needed precautions and it was on when it was removed who knows.  I hope this is not the case.

One thing you might do is try to remove the driver from your system first then install the driver then plugin the UA-1G. Do not plug it in first. 

Just to add to John's point above.  I do have enough Roland USB gear to know that it's best not to have it connected while you (re)install its drivers and only reconnect when the installation procedure instructs you to.  Good point John.

Hello John, Thanks for the idea. I had kept the UA-1G unplugged while I uninstalled the driver and when I tried to reinstall it. Same issues still occur. Dan

Hello,

Thanks for everyone's suggestions.  Unfortunately, nothing has worked so far.  My PC recognizes the UA-1G when it is plugged in.  I've tried installing the driver without the UA-1G plugged and with the UA-1G plugged in.  I've tried plugging in the UA-1G in various USB ports.  I've tried installing the driver with only my mouse plugged in and nothing else.  I've also tried various versions of the driver... again no dice.  I get the same message that informs me that an error has occurred and I need to uninstall the driver, restart the computer, and reinstall the driver. 

This might be a little out there, but when I've downloaded the driver from the Roland site and opened the file folder, I notice that the html read-me's don't work... I'm directed to a webpage that "isn't found."  I doubt this is related, but thought I'd throw that out there.

Any other ideas?  I do appreciate people taking the time to read these posts!  I wouldn't know how to fix half the issues that have arisen with Sonar X1 without this forum.

Dan

Sonar X1 Essential  Kawaii K-11 keyboard controlled connected via M-Audio Midisport Uno  UA-1G (for recording audio)  Windows 7 64 bit  Quadcore processor  2.3 ghz  6 gigs of RAM 

Hello Peter,

That's a good idea.  I should try this device out on my work computer.  Thanks for the idea.  Do you happen to know if there is a factory reset on this device?  I wasn't aware of one.

Thanks!

Dan

If you read my post I did caution that your UA G1 could have been shorted out. Its very important to remove them or any USB device carefully. Best to do it when your computer is not on. But I have done it so many times with my computer on I don't follow my own advice. Then I do it quickly and carefully. I doubt a little girl would be able to do it properly. Nor would I blame her. It was and is an accident.

Before you do though be sure that its not the USB port that has been shorted out. You can test this simply enough by installing another USB device to it.

I see nothing wrong in purchasing another one as long as you are sure this one is destroyed and you were happy with the one you had. For the money I think they are a good deal.  

When you get it place a red flag around it stating do not remove at pain of death.

I don't think it would prevent you from DLing the drivers. I do think there could be some remnant left that is preventing you from you being able to reinstall. 

I would check out the system applet and look under devices to see if it is still listed. If os remove it from there. You also may need to go through the registry to find and remove any reference of it.

If you can't successfully install the driver you may not have a shorted device. Without the driver working there is no way to test it. Thus keep optimistic about this.

Right, you and I are on the same page here. I think I wouldn't do anything until I get the driver issue sorted out.

I can only think somehow the driver is corrupted in a way that is preventing re-installation. I am beginning to believe that your UA-1G is OK. Its the driver that is the issue. The problem is we can't know until the driver starts working.

You wouldn't by chance have a backup of your system that you could use?

Also try downloading the driver from Roland and see if that works. 

Paul P


The only problem I see with buying a new one is that they're discontinued...
 
I found out when I went to buy one.  I have the MIDI version, which is still made, and wanted the audio version but no luck.
 
I can't see how disconnecting a USB device on a modern computer could lead to a problem with the device.  USB plug and play functionality is designed exactly for this.
 
I'm sorry that I can't offer any useful advise.  I've had many things stop working on me and it can take days to figure out why and get things back in order.  X2 screwed up my mouse so bad a few days ago that I had to operate windows without it until I got it working again.  These things are a pain.  Hope you get it working.

You're right it shouldn't happen but given the right circumstances it can. Remember though when a driver is required plug and play isn't how it works. 

Hello John, Paul, and Alex, I tested my device on my work computer after I had downloaded the driver. It worked fine. So I'm guessing that the UA-1G is not the issue. And, Paul, that is a good point... it's awfully hard to purchase a product that isn't made anymore! John, I had downloaded the driver from Roland's site... no dice. So I'm guessing it is not a version issue. Alex, I actually took my PC into the computer repair shop. They completely cleaned it out. I'm not sure if they reinstalled Windows. I'll check with them. If I were to purchase a new audio interface, do you suppose the issue with my UA-1G driver would affect the installation of the new device's driver? Also, does anyone happen to have recommendations for audio interfaces? I just need something simple... I primarily record just guitar and will do little work with a mic. Thanks, everyone! Dan

Hello All,

Thanks for your suggestions.  I've had my computer cleaned out by a professional repair service, gotten rid of malware, checked the registries, etc., but nothing has worked so far. 

I think I maybe I should just buy a different manufacturer's audio interface and hope that driver doesn't collide with the Roland driver.  Anyone have any thoughts on this plan?  Any suggestions for audio interfaces?  M-Audio looks like they make some pretty good products.  I have one of their midi devices and I haven't had any complaints.

Thanks everyone, for your time!

Dan

Hello Mike, If you have a good throwing arm, would you be willing huck your old UA-1G over several state lines towards the DC metropolitan area? I'll run a post pattern. Sorry, which M-Audio product is the "FTU?" Thanks! Dan

Uninstall the driver. 
Make sure the UA-1G is not connected when you re-install the driver. Make sure you have the latest version of the driver. 

Just checked my UM-3G and it looks like its using the Microsoft driver and its working fine in Windows 8. Maybe the problem is with the advanced driver, whatever that is. 

Congrats !!!

Look forward to hearing some of your work in the Songs Forum