It's Official: SoundClick is now a full blown SCAM site

I finally reached the end of my rope with SoundClick and discovered just how awful and criminal they are in the process.  Wow, if you want to learn who these people really are, just try complaining about being ignored for 6 months while paying for their broken service.  They turned in a fraction of a second, from an unresponsive dead mass of tissue into a vindictive crazy ex-girlfriend.  
 
Seriously, a few people had a problem playing back a couple long songs of mine.  The SoundClick player would stop after 30 seconds, and then go to the next song.  The pause button didn't pause - it stopped the song and went back to the beginning.  So I sent an email to support...got nothing back.  I sent another...then another...still received no response.  So I decided to start looking somewhere else for music hosting.  
 
That was 6 months ago.  I have still never received a response, let alone a fix and got too busy to bother with switching music hosts.  
 
Then I noticed that SoundClick wasn't loading on my Facebook band page.  So...I sent another email to support.  I was not nice.  I made it clear that I wanted my account terminated and that no amount of neglect would be awarded with my 9.95 being drafted from my account every month.  I even pasted in my previous emails that went ignored.  
 
I still received no response.
 
So I posted the issue in their forum since I could get no response from them in email.  Of course, my post was deleted within the hour.  But guess what? I got a response!  You know what it was?  The response I got back was that my login was blocked from the forum and my email account was blocked (interesting since they never responded to my emails in the first place, right?).  
 
Hmm...that's funny...my email account?  Why would they block my email address?  Oh, that's right...because my email address is the *only* method of canceling my VIP monthly subscription.  You see how that works?  They block your email address, and then they can't receive your VIP cancellation in order to stop taking your money.  
 
These criminals are now drafting 9.95 out of my account, despite that I have sent them 6 emails cancelling it.  They completely neglect their site, their members, any and all service problems and issues and then ban and block you from divorcing them financially.  
 
I'm on a crusade now to be sure everyone knows what they are up to.  They are a dead site.  They have given up.  They are tired and worn out.  Old and boring.  They are just collecting money as everyone slowly realizes what's going on and leaves.  And if anyone dares do anything that even *looks* like it violates their ToS, they'll use it to block you from terminating VIP service and keep taking your money until you cancel your bank account (If you try to go to your bank to block the draft, SoundClick will just change the price up a penny or down a penny, so it will go through.) 
 
They are criminals and scam artists.  Treat them as such, please.  Here's another great article I just found while searching for other folks that have been treated as I have:  Is SoundClick Dead?
 

soens
I can't speak for Soundclick or any of those types of services because I personally would not use any of them. Soundclick doesn't even work on my IE11. I have to use Chrome.
 
However, I can say that it would be wise to find their phone number and call them direct.
 
If that doesn't work then call your credit card and explain why you need to cancel all payments to this company.

I appreciate your helpful response.  A phone call is definitely my next step.  But I warned and promised them I would make sure other people knew about this and cost them business and that's what this post is about.  I want them to lose money.  They deserve to be held accountable for their actions.  Even if it's just a little.  

I can't understand why anyone pays for services like Soundclick or even Soundcloud when you can host an unlimited number of your tunes, at a higher bitrate, with a higher potential audience, for free, on YouTube.

sharke
I can't understand why anyone pays for services like Soundclick or even Soundcloud when you can host an unlimited number of your tunes, at a higher bitrate, with a higher potential audience, for free, on YouTube.

When Larry Hansen and I were 'Slow Marching Band' we had a paid-for Ssoundclick 'VIP' page. It was certainly much nicer looking than the freebie version and allowed 320kbps MP3's, IIRC.

Beepster, I have to thank you for the suggestion.  I checked out CDBaby and I think I may give that route a try.  I've never tried selling music though.  I almost wish I could just pay for the exposure, but allow the music to be free.  
 
Youtube is looking like a pretty good idea too.  Not sure how much people go to Youtube for music, but I'm trying that too.
 
 
 
 

Steve_Karl

Voda La Void
Not sure how much people go to Youtube for music, but I'm trying that too.

 
Any time I want to find music by any artist, current or ancient, that's the first place I'll look.

Me too.

Voda La Void
Beepster, I have to thank you for the suggestion.  I checked out CDBaby and I think I may give that route a try.  I've never tried selling music though.  I almost wish I could just pay for the exposure, but allow the music to be free.  
 
Youtube is looking like a pretty good idea too.  Not sure how much people go to Youtube for music, but I'm trying that too.
 
 
 
 

Yeah, seems like a no brainer for online distro even just as a time saver. Even if you don't care about the money just being able to send them the tunes you want up and have them deal with all the various online accounts is worth it (like do you really want to juggle a dozen different accounts and upload to all of them every time you've got something new? Not me.) Then if you get a few bucks here and there... well ain't nothin' wrong with money.
 
BTW I think they will actually upload to Youtube for you as well. There is a list of sites they work with (it's like over a dozen I think) and you can choose which ones you want (or don't want) your music on. There is also an option to have them manufacturer actual CDs and stock them for stores (and I think there is no extra charge for this) but I have heard that service has gone downhill somewhat. Still... who DOESN'T want to have a professionally manufactured CD kicking around to show of to your buddies and girls of questionable repute.
 
;-)

Guitarhacker
 
As far as the ratings of Soundclick...... no one should take that seriously.   I have had a number of songs that reached #1 in sub category and placed rather high in the main category as well...and it looks impressive to see that there are 76,324 other songs in said categories...... however, when you realize the truth, that it only took 57 plays of the song to get to #1....... hummm..... not exactly like having a Billboard top 40 tune......

Yes...there was a guy that used to post over at Songs who was always touting his SC chart placing as some kind of quality confirmation for his music..he obviously never realized that it just meant he'd had a few clicks from the folks here, and the other 76,323 songs hadn't had any plays that week..

sharke

bitflipper
Just tag it with "Halle Berry Nude". Views will follow.

...as will the angry comments and death threats

Controversy sells!

Guitarhacker
I have had a number of songs that reached #1 in sub category and placed rather high in the main category as well...and it looks impressive to see that there are 76,324 other songs in said categories...... however, when you realize the truth, that it only took 57 plays of the song to get to #1....... hummm..... not exactly like having a Billboard top 40 tune......

 True, but for the folks that DON'T realize that, it can be fun to 'brag' about having a "Number 1 Song on the INTERNET!"
 

SteveStrummerUK
 
I have ...... err......... never bragged on the internet about all those loads and loads and loads of umm......... Soundclick number ones I've participated in.

 
Just as well. Could have started War War 2.

*Pffft...*  It's such a meaningless title that even I have had a collaboration that was #1 on SoundClick for over two weeks.  

YouTube, SoundCloud, Facebook, Twitter and I use this:
 
http://www.emubands.com