Last sonar Update wreaked Havoc with my system

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rcalligan
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2016/06/08 21:32:48 (permalink)

Last sonar Update wreaked Havoc with my system

I lost a couple of almost completed projects because I can no longer even open the song file.  I keep getting a crash while the song file is loading.  Here is the name of the error:
 
C:\Users\Audio\AppData\Roaming\Cakewalk\SONAR Platinum\MiniDumps\Plugins\_06082016_181851.dmp
 
It single handedly rendered any song with EWQL plug ins unable to be opened...the plug ins all open fine in stand alone... anyone have any ideas?
R
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    promidi
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/08 21:52:14 (permalink)
    rcalligan
     I keep getting a crash while the song file is loading.  Here is the name of the error:
     
    C:\Users\Audio\AppData\Roaming\Cakewalk\SONAR Platinum\MiniDumps\Plugins\_06082016_181851.dmp
     
    It single handedly rendered any song with EWQL plug ins unable to be opened...the plug ins all open fine in stand alone... anyone have any ideas?
    R



    Have you opened in Sonar safe mode (Hold down shift while opening file to bypass plugins)?

    Did you try a roll back?

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    #2
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/08 23:12:17 (permalink)
    What would opening in safe mode do (sorry to ask a dumb question) also I dont know how to roll back... I can look it up.  Thanks for responding
    #3
    promidi
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/08 23:21:32 (permalink)
    You stated that "It single-handedly rendered any song with EWQL plug ins unable to be opened"

    What safe will allow you to do is to open the project but selectively bypass the EWQL plugins in the process, which may allow you to al least open the project(s). (albiet without the EWQL plug ins loaded)

    To roll back to the previous version of Platinum, you open up the Cakewalk Command Centre, Right click "Platinum" and select "Rollback" and then select the version that you wish to roll back to.

    Windows 10 64bit fully patched, 16 gig ram . 
    PCR-800 Controller.  (Working in Win 10 1809 64bit)
    CPU: i5 4670. 
    Video: Nvidia GTX560ti (latest drivers).
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    Internet always on.

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    ASIO mode. 24bit 48khz 256 samples 
    Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
    #4
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/08 23:45:37 (permalink)
    okay... again thank you for responding... The original lead vocal was excellent but I had only rendered it with the EWQL reverb (instead of dry)... so when she sang some edited parts... the change in reverb sounded awful... I may try the open without plug ins thing first, render the vocal dry, then roll back... this last update was a total disaster... Melodyne even crashes now... the whole program is buggy as heck... the transport arm keeps sticking even though the song is playing the arm sticks for a few second over and over... like its doing a bunch of extra processing or something.  The whole thing has created a nightmare for the last couple of weeks...
    #5
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 00:37:49 (permalink)
    I did the safe mode thing and at least was able to salvage the lead vocal... you are a lifesaver.  Thank you so much... in terms of the roll back... not so good.  Anything related to EWQL immediately crashes... even when I go 4 versions back.  It will work with EWQL piano if I create a new project, but no matter what I do the EWQL reverb is completely unusable.  However in standalone the reverb opens and sounds fine... 
     
    When you are writing you are in one side of your brain... being a tech support guy requires the other side... hence the reason I get so frustrated with the constant problems I have with this stuff.  I used to just love Sonar... but its become so buggy that I bought a Mac... who knows I may find out that the problem lies between the chair and the keyboard :)... we'll see.  I read they are experimenting with a Mac version of Sonar.... perhaps the stability factor would be better in that setting.  Sonar is so intuitive and easy to use...I am really going to miss some of their functions.  Thanks again for your help!!   
    #6
    StepD
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 00:50:19 (permalink)
    Have you tried reinstalling EWQL, minus the samples? You may just have a corrupt file. Worth a try.

    Core2 6600 2.40 GHz, ASUS P5B Deluxe, 8GB RAM, GeForce GT 630 2GB, 3 Seagate Sata, Echo AudioFire 4 asio, Windows 10 Pro 64-bit, Sonar Platinum, Cakewalk by Bandlab
    #7
    BRainbow
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 01:43:44 (permalink)
    +1 on uninstall and reinstall EWQL and Play, as well as EW Download Center.  They can glitch out and screw things up but reinstalling fixes it for me.  Also, lack of RAM (no, not Rack of Lamb) can be a problem and destabilze projects with lots of large EW samples.

    Cakewalk (forever), Two WIN10 64-bit DAWs: home-brew ASRock x299 Taichi / i7 7820x w/ 64GB RAM and ASUS X99A-II / i7-5820K w/ 32GB RAM, ZOOM UAC 8, Mackie ONYX 1640i FW Mixer/Interface, Mackie ONYX 1200F, Avalon U5 PreAmp, NI Komplete 11 Ultimate, EastWest Composer CloudX, Yamaha MOTIF XS8, Ensoniq SD-1 and ESQ-1, Korg M1rEX, Yamaha TX-81Z, Roland D110, Line6 HELIX Rack and Native, POD HD-Pro, POD Farm 2.5, Yamaha NS-10 and Presonus Eris E8 monitors, Yamaha Disklavier Upright Piano, mics, guitars, basses, and the cutest little tambourine.
    #8
    dcumpian
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 08:55:04 (permalink)
    It also may be something as simple as rescanning your plugins. I use EastWest stuff in almost every project and have not seen any issues with recent updates, so something peculiar happened to your setup. Rescanning the plugins might allow them to work again without reinstalling.
     
    Dan
     

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    #9
    dcumpian
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 08:57:01 (permalink)
    One other thing: if you've recently updated the Play engine, verify that the DLL is in the location where Sonar reports it. I've had a Play update drop a DLL in a different folder than the previous version and Sonar kept trying to load the old version, but it no longer worked because the Play update broke it.
     
    Regards,
    Dan
     

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
    #10
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 10:25:39 (permalink)
    Interesting concepts, thank you everyone.  When I get home from work I will try all of these ideas... none of them sound too difficult.  Thank you
    #11
    jatoth
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/09 15:41:31 (permalink)
    If you have Sonar X3 or earlier, try to open the project with it.
    I have had success opening corrupted Platinum projects in X3.
    You will get a message saying the project was saved in a newer version of Sonar and you might lose some features, but it saved my butt!
     
     

    John
     
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    #12
    Noel Borthwick [Cakewalk]
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/10 10:00:25 (permalink)
    AFIK there isn't anything in the last update that could have caused plugin incompatibilities.
    Have you tried rolling back to verify this theory?

    Noel Borthwick
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    #13
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/17 15:15:37 (permalink)
    Thank you to everyone for responding,... Dan was right... the update from EWQL Spaces put the new dll file in another folder.  I simply copied it to the one that Sonar scans and bam everything started working.  I have probably used up my quota of questions for one lifetime, but now that I "rolled back" the version of Sonar (to see if that resolved the issue) I can no longer find a way to reverb forward to the newest version... Does rolling back lock everything in time permanently or is there another way to update....?
    thanks again... this forum and the people in it are very helpful
    #14
    chuckebaby
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/17 16:33:57 (permalink)
    rcalligan
     I can no longer find a way to reverb forward to the newest version... Does rolling back lock everything in time permanently or is there another way to update....?



    the newer version should be right there in Command Center.
    what version is listed in CCC ?
     
    you also might want to change the title to help other with similar problems with EWQL Spaces
     

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    #15
    rcalligan
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    Re: Last sonar Update wreaked Havoc with my system 2016/06/17 17:10:16 (permalink)
    Alston is the version that's running right now... it shows the latest version (or the current version) on the CC front page, but there's no active link to update to the newest version.  When I right click on Sonar Platinum it shows that I am running the older version, but all the text is green indicating that there is no update available. 
    #16
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