Lenses - can't select 'None' in CbB

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millzy
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2018/05/03 02:04:48 (permalink)

Lenses - can't select 'None' in CbB

As the title says, I can't turn off lenses and select 'None' in CbB -  nothing happens. My previous customized lens works, but I cant turn it off. Anyone else seeing this??

Millzy

i7 3770K, 16gb ram, Samsung EVO SSD, 2 x WD drives, RME Babyface, Win 10 (x64), Cakewalk by Bandlab, heaps of other stuff.
#1

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    Ben Staton [Cakewalk]
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    Re: Lenses - can't select 'None' in CbB 2018/05/03 08:07:42 (permalink)
    Hi Millzy,
     
    Thanks for the report. Haven't heard of anything like this before, so I'd like to investigate.
     
    Any chance you could send me the following file via PM please (assuming it exists - if it doesn't, that may be part of the problem)?
    C:\Users\[user]\AppData\Roaming\Cakewalk\Cakewalk Core\Lenses\Default.lns
     
    Also the custom lens file that you're stuck on, which will be in here somewhere:
    C:\Users\[user]\AppData\Roaming\Cakewalk\Cakewalk Core\Lenses\User\
     
    I might be able to reproduce and fix it with access to those files.
     
    Thanks again,
    Ben
    #2
    millzy
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    Re: Lenses - can't select 'None' in CbB 2018/05/04 01:09:48 (permalink)
    Hey Ben,
     
    Thanks heaps, I've PM'd you.

    Millzy

    i7 3770K, 16gb ram, Samsung EVO SSD, 2 x WD drives, RME Babyface, Win 10 (x64), Cakewalk by Bandlab, heaps of other stuff.
    #3
    HarryC
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    Re: Lenses - can't select 'None' in CbB 2018/05/04 14:27:39 (permalink)
    I installed CbB on a new machine. All is working, except i can't manage lenses. There's a error message.

    Harry
    Fujitsu Q920, 16 GB RAM DDR3, i7-4785T, Samsung 850 EVO SSD 500 GB, WIN10 x64 Pro, NI Komplete Audio 6 Interface, Sonar Platinum Lifetime (last Update)

    #4
    Noel Borthwick [Cakewalk]
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    Re: Lenses - can't select 'None' in CbB 2018/05/04 15:05:07 (permalink)
    What is the error message?

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #5
    HarryC
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    Re: Lenses - can't select 'None' in CbB 2018/05/05 06:58:51 (permalink)
    The german error message is: Es wurde versucht, einen nicht unterstützten Vorgang auszuführen.
    Which means An attempt was made to perform an unsupported operation.
     
    How can i put the screenshot here?

    Harry
    Fujitsu Q920, 16 GB RAM DDR3, i7-4785T, Samsung 850 EVO SSD 500 GB, WIN10 x64 Pro, NI Komplete Audio 6 Interface, Sonar Platinum Lifetime (last Update)

    #6
    Noel Borthwick [Cakewalk]
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    Re: Lenses - can't select 'None' in CbB 2018/05/05 12:49:19 (permalink)
    Aha, I can reproduce the error if I switch the language to German!!
    This is a localization issue. We'll investigate thanks.
     

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #7
    HarryC
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    Re: Lenses - can't select 'None' in CbB 2018/05/24 16:12:16 (permalink)
    Noel Borthwick [Cakewalk]
    Aha, I can reproduce the error if I switch the language to German!!
    This is a localization issue. We'll investigate thanks.



    The german language is now ok but still i can't manage lenses. There's the same error message like before.
    Hey Noel, I'm now on new cakewalk 24.04.1 Build 31.
     




    Harry
    Fujitsu Q920, 16 GB RAM DDR3, i7-4785T, Samsung 850 EVO SSD 500 GB, WIN10 x64 Pro, NI Komplete Audio 6 Interface, Sonar Platinum Lifetime (last Update)

    #8
    Noel Borthwick [Cakewalk]
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    Re: Lenses - can't select 'None' in CbB 2018/05/27 10:21:39 (permalink)
    It will be fixed for the next update. Thanks for your patience.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #9
    millzy
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    Re: Lenses - can't select 'None' in CbB 2018/06/02 02:48:47 (permalink)
    I notice my issue has been addressed in the latest update.
     
    Awesome work Noel and Ben! 

    Millzy

    i7 3770K, 16gb ram, Samsung EVO SSD, 2 x WD drives, RME Babyface, Win 10 (x64), Cakewalk by Bandlab, heaps of other stuff.
    #10
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