Helpful ReplyLittle nagging Prochannel issue

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RookOSU
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2016/08/24 23:24:48 (permalink)

Little nagging Prochannel issue

I logged a customer support request over a month ago and not one response (which I'm guessing by my initial forum review is common) so I thought I'd give this a go here.
 
Every time I load a project in Sonar Platinum (only on the first instance of loading a program upon opening Sonar), I get a pop up window that shows as below.  I click OK, and it pops up again and does the same for 5 more various Prochannel Modules (Gloss EQ, Tube Saturation, Console Emulator, another compressor etc).  Then everything works fine, but I must do this, every single time I load any project.  Click ok 6 times then get to work.  Because prochannel modules aren't really something I can 'point to a location' in settings it's not like I can go change a path.  Any ideas?  It'd be greatly appreciated!  Thanks!
 
- Shaun
 

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    scook
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    Re: Little nagging Prochannel issue 2016/08/24 23:49:21 (permalink) ☄ Helpfulby RookOSU 2016/08/25 12:48:09
    This looks like a custom installation. Make sure all instances of SONAR are installed on the same drive. Then run a vst reset.
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    RookOSU
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    Re: Little nagging Prochannel issue 2016/08/24 23:54:14 (permalink)
    Hmm. I only have one instance of Sonar. But because I have two hard drives (one SSD for program files and an HDD for big data) I do have paths pointed to each for various settings in Sonar. Perhaps that has something to do with it?
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    scook
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    Re: Little nagging Prochannel issue 2016/08/25 00:00:22 (permalink)
    Looking at the error closer the location reported for the ProChannel module is unusual even for a custom installation. You might want to try a more conventional installation.
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    Kev999
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    Re: Little nagging Prochannel issue 2016/08/25 03:18:57 (permalink) ☄ Helpfulby RookOSU 2016/08/25 12:47:59
    I was getting the same messages, except that in my case they referred to ordinary plugins, not ProChannel modules. This started after I set up a custom Plugin Layout and they appeared whenever I opened a project in 32-bit Sonar (X3 or Platinum). I presume that they referred to 64-bit plugins that were not available in 32-bit Sonar. Reverting the the default Plugin Layout made them stop appearing.

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    RookOSU
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    Re: Little nagging Prochannel issue 2016/08/25 12:13:36 (permalink)
    Thanks Kev.  Unfortunately I haven't messed with Plugin Layouts at all.  I'm wondering though if there's remnants of older versions of Sonar hanging out on my computer though.  I'll do a registry search for them.
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    KPerry
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    Re: Little nagging Prochannel issue 2016/08/25 12:25:56 (permalink) ☄ Helpfulby RookOSU 2016/08/25 12:47:50
    My guess would be that the "hard-coded" (but in the registry) link to the folder where PC modules are installed has got lost.

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