Lost all Midi Connectivity *** SOLVED ***

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Bristol_Jonesey
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2013/02/26 16:47:19 (permalink)

Lost all Midi Connectivity *** SOLVED ***

Evening all.

This is a strange one, all of a sudden, I have completely lost all Midi going from 2 different keyboards going into Sonar, via the Focusrite Pro26

The Midi in/outs of the keyboards go to a patchbay as do the in/outs on the Saffire - this system gives a good deal of flexibility and it's always worked, until now.

I've done the obvious things like checking that all the cables are fully engaged in their sockets, rebooted everything several times.
Both keyboards have their Midi out set to Channel 1.

One thing I can't currently check is to simply run a direct cable between a synth & the interface, because the only 2 long enough cables are inaccessible in the bowels of the rack.

In Sonar, no Midi devices are present

Any clues?


Thanks

post edited by Bristol_Jonesey - 2013/02/27 11:59:21

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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/26 17:36:32 (permalink)
    I managed to run a direct midi cable from keyboard midi out to midi in on the Saffire.

    Still nothing

    I'm beginning to suspect the saffire

    CbB, Platinum, 64 bit throughout
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    #2
    chuckebaby
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    Re:Lost all Midi Connectivity 2013/02/26 18:06:01 (permalink)
    o boy jonesy,heres a bump anyway buddy.
    im about to eat dinner,when i come back in a little bit i will try to help you problem solve this if you want.

    heres hoping the bump bring more traffic.
    if not you may have to resort to bringing this upstairs in the light so it can be seen.

    Sorry to hear about this,what a PIA these troubleshooters are.

    all my best buddy.

    Charlie

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    #3
    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/26 18:14:35 (permalink)
    Thanks Charlie.

    I'm off to bed now, hopefully I might get a few possible answers posted by morning.

    CbB, Platinum, 64 bit throughout
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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/26 18:28:02 (permalink)
    Oh yes - I was trying to get soft synths to trigger - soft synths already loaded within a project, they all trigger correctly from the virtual kbd in the PRV, and input echo was on for all synths.


    No midi activity is visible in the little icon at the bottom of the screen


    In Sonar Preferences, the Saffire is recognised with the proper ASIO driver, but there are no Midi devices listed.


    The Saffire connects to the pc via Firewire.


    There doesn't seem to be anything regarding Midi in the Saffire Mixcontrol software


    I think that's it





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    #5
    bitflipper
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    Re:Lost all Midi Connectivity 2013/02/26 20:23:55 (permalink)
    Sounds like the Saffire's MIDI port is kaput. Did you have any lightning last night?

    Do you have a way to test if the MIDI OUT is still working? If the output still works, that would probably eliminate software as the problem and point to the MIDI port hardware.


    All else is in doubt, so this is the truth I cling to. 

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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 03:50:38 (permalink)
    I just tried that Dave, and no luck.

    The problem as far as Sonar is concerned is that there's no Midi instrument available for selection

    What's the likelihood of both Midi ports going bad at the same time?

    I do have a telephone number for Focusrite UK support, maybe i should call them.


    I will test it out later with my Saffire 6 and see what happens

    CbB, Platinum, 64 bit throughout
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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 07:12:05 (permalink)
    This getting more bizarre.

    I've hooked up my Saffire 6 USB, completely bypassing the PRO 26.

    Installed the driver, tested the audio side - all works perfectly.

    I then connected a little Alesis QX25 keyboard via USB - still no Midi in Sonar.
    I also ran a midi lead from the QX25 out to the midi in of the Saffire 6, still nothing.

    This now seems to point towards Sonar not recognising any attached Midi devices, but short of a re-install, I;m not sure what to do next





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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 07:38:03 (permalink)
    Another test.

    Hooked up the Saffire 6 and the QX25 to the laptop which has X2a installed, and it all works as expected.

    So it's either my computer  or something in Sonar has gone awry.

    CbB, Platinum, 64 bit throughout
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    joeb1cannoli
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    Re:Lost all Midi Connectivity 2013/02/27 08:35:08 (permalink)
      Did you try looking in the device manager on your PC to see if the Saffire midi is available without issues?

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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 09:46:29 (permalink)
    Hi Joe.

    In device manager I can see the PRO26, but there's nothing that I can see relating to Midi

    What I can see is exactly the same settings that are present for the device that does work ok, the Saffire 6 on the laptop

    CbB, Platinum, 64 bit throughout
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    bvideo
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    Re:Lost all Midi Connectivity 2013/02/27 09:51:33 (permalink)
    Going a  little further with the device manager approach -- Seems there is still a limitation of 10 MIDI devices (present or past) in Windows.  This may be masking the device you actually have plugged in.

    Instructions by Craig Anderton to fix (which refers back to a Cakewalk forum article!). Basically, it uses a way to expose all the non-present devices. For example, different devices that were attached at one time to a USB port. Look in the Sound Video and Game section for midi devices; also check in the USB section. Then uninstall the ones that you don't expect to be there. Not really a problem to delete them freely, because they will reinstall next time they are plugged in.

    You can refer directly to the microsoft procedure to view and uninstall the non-present devices. For Windows 7, the command prompt (or command .bat file) must be started by being run as administrator. (Right-click command prompt and select run as administrator.)

    Bill B.
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    Bub
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    Re:Lost all Midi Connectivity 2013/02/27 09:59:50 (permalink)
    I saw a similar problem with my M-Audio Fast Track Ultra recently.

    In my quest to streamline my DAW and make things work better/faster, I tried disabling Windows Sound System completely. I went in to System Configuration and prevented it from loading. 

    Everything worked except my Midi port on my Fast Track Ultra. For some reason Sonar will not see it unless I have Windows Sound System enabled during boot up. My thinking was, it's a port in a separate USB Midi device and it should work, but I'm obviously wrong. Took me forever to figure out what was going on until I realized I had disabled Windows Sound System a few days prior. I hadn't used the Midi port right away after I did the tweak.

    Did you change any settings in Windows Sound System?
    Have you in the past and maybe performed a Windows Update that may have changed something?

    Just thought I'd post this in case it may trigger a memory of something you changed.
    Good luck.

    Bub.

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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 11:39:22 (permalink)
    Woah, this rings a bell.

    Bill, I'll take on board exactly what you said, but I think Bub has it nailed - I did disable Windows Sound a few days ago - I bet that's it

    I'll get back to you.

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    VariousArtist
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    Re:Lost all Midi Connectivity 2013/02/27 12:03:38 (permalink)
    Bristol_Jonesey


    Woah, this rings a bell.

    Bill, I'll take on board exactly what you said, but I think Bub has it nailed - I did disable Windows Sound a few days ago - I bet that's it

    I'll get back to you.

    Just did a quick bit of research and it looks like someone else noticed a similar issue:
    http://duc.avid.com/showthread.php?t=327655
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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 12:03:39 (permalink)
    SOLVED!! 

    A few days ago i was going through the Windows Start up programs and services in msconfig. 

    i disabled Windows Sound and Windows Audio Endpoint Builder. 

    It seems that Sonar need both of these to be running to allow midi data to pass. 


    Thanks to all who chimed in, and special thanks to Bub who nailed it first go!




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    Bub
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    Re:Lost all Midi Connectivity 2013/02/27 12:56:10 (permalink)
    Bristol_Jonesey

    SOLVED!! 

    A few days ago i was going through the Windows Start up programs and services in msconfig. 

    i disabled Windows Sound and Windows Audio Endpoint Builder. 

    It seems that Sonar need both of these to be running to allow midi data to pass. 

    Thanks to all who chimed in, and special thanks to Bub who nailed it first go!
    Awesome!


    I saw a noticeable improvement when I had it disabled, too bad there isn't a way around this.

    "I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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    Bristol_Jonesey
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    Re:Lost all Midi Connectivity 2013/02/27 13:30:40 (permalink)
    It seems a bit of a kludge just to get Midi IO, but what do I know.

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    bvideo
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    Re:Lost all Midi Connectivity 2013/02/27 16:21:29 (permalink)
    +1 for you, Bub.
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